Amrise Hotel Kitchener

Hotels
6.3 (253 reviews)
230 Jalan Besar , Singapore , sg

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Location is convenient
Helpfulness of some staff
Cons:
Cleanliness issues
Room quality problems
Unresponsive service in critical situations

Categories

Cleanliness
3.45
Numerous complaints regarding filth, poor cleaning standards, and unhealthy conditions.
Service
7.95
Mixed experiences with staff; some found them helpful, but issues were noted regarding responsiveness.
Location
8.95
Convenient location with access to shops and MRT, appreciated by several guests.
Room Quality
3.45
Significant complaints about comfort, cleanliness, and overall maintenance of the rooms.
Amenities
7.95
Basic amenities available; some appropriate offerings but significant issues reported with cleanliness.
Value for Money
5.45
Expectations not met based on price; a sense of overcharging for the conditions offered.
Food and Beverage
7.75
No specific comments on food or beverage; assumed standard for budget hotels.
Overall Experience
5.45
General sentiment indicates dissatisfaction due to cleanliness and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:33

Property Description

Convenient Location

Located in the heart of Singapore, just steps away from popular attractions like Mustafa Centre and Bugis Street.

Modern Amenities

Enjoy free WiFi, in-room essentials like a fridge and flat-screen TV, along with free private parking for added convenience.

Exceptional Service

Experience top-notch hospitality with our 24-hour front desk and room service, ensuring a comfortable stay throughout.

Ready to experience the best of Singapore? Book your stay at Amrise Hotel Kitchener today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.3
Based on 253 reviews
Cleanliness: 3.45
Service: 7.95
Location: 8.95
Room Quality: 3.45
Amenities: 7.95
Value for Money: 5.45
Food and Beverage: 7.75
Overall Experience: 5.45
S
SHAFIQUL • extended_group • us
5
Good Staaf. But need to fix accessories/amenities of the room.
Pros:

We found the vault in one of the room doesn't work. Sink has crack in one of teh bathroom. Seemed like grey water leacking from the bottom of the Toilet, though we counldn't be so sure. Reported to staffs. THey immediately checked. Broken door safety lock. May have newely renovated but poor workmanship.
Staff was good and cooperative. They listened immediately when we asked for soething.

Cons:

They need to check rooms and make sure all items functions properly before renting it out.

2026-01-21 • via Nuitee
M
Muhamad Putra • solo_traveller • my
7
2026-01-19 • via Nuitee
M
Miguela • family_with_children • ch
9
2026-01-19 • via Nuitee
V
Vignesh Kumar • family_with_children • in
10
2026-01-15 • via Nuitee
K
Komathy • family_with_children • au
7
2026-01-10 • via Nuitee
C
Cindy • couple • au
4
2026-01-08 • via Nuitee
S
Samuel • solo_traveller • us
8
2026-01-08 • via Nuitee
M
Moshaed • family_with_children • au
4
2026-01-07 • via Nuitee
J
joe • couple • gb
1
2026-01-03 • via Nuitee
A
Athula • extended_group • sg
5
Good to stay
Pros:

Good

Cons:

Good

2026-01-03 • via Nuitee
M
Melvin CHAND • extended_group • fj
8
2026-01-01 • via Nuitee
T
Tan • couple • sg
6
2025-12-29 • via Nuitee
H
HIMASU • solo_traveller • lk
5
2025-11-19 • via Nuitee
S
Satoshi • solo_traveller • jp
6
2025-11-07 • via Nuitee
I
Islam • solo_traveller • bd
10
2025-11-06 • via Nuitee
H
Hasan • family_with_children • pk
1
2025-11-04 • via Nuitee
A
André • extended_group • ch
5
2025-11-02 • via Nuitee
H
Hossain Milon • couple • bd
3
2025-10-16 • via Nuitee
M
Meeta • family
6
Pros:

Fault that can be remedied with this property was black mould in the bathroom which stand out against the white tiles. And ramp for customers being dropped off on the back street as the hotel is on the corner of two very busy streets, and the taxi had to drop us behind the hotel on a quieter street, but getting luggage up the stairs was a hassle.

2025-10-11 • via Nuitee
N
Nazli • family_with_children • my
8
2025-09-20 • via Nuitee