INGRID LOFTS

Hotels
6.4 (26 reviews)
7a. Ave. Norte Barrio Concepcion, Calle Geeral Menendez , La Unión , sv

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
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Review Highlights

Pros:
Ubicación
Ambiente general del hotel
Cons:
Olor en el baño

Categories

Cleanliness
2.85
El baño asignado olía a cloaca.
Service
6.85
Standard quality for this hotel tier.
Location
7.35
La ubicación del hotel.
Room Quality
6.85
Standard quality for this hotel tier.
Amenities
7.35
Standard quality for this hotel tier.
Value for Money
7.35
Standard quality for this hotel tier.
Food and Beverage
7.35
Standard quality for this hotel tier.
Overall Experience
5.25
Overall experience aligned with overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 20:16

Property Description

Luxurious Accommodation
Experience the epitome of luxury at INGRID LOFTS, a 5-star hotel in La Unión. Each air-conditioned room is equipped with free WiFi and a private bathroom, ensuring a comfortable stay for every guest.

Breathtaking Views
Indulge in stunning views from the terrace or balcony available in some units. Whether you're admiring the scenic landscapes or enjoying a peaceful evening, the beauty of La Union Department surrounds you at every turn.

Convenience at Your Fingertips
From room service to a 24-hour front desk, we prioritize your convenience. Relax with a flat-screen TV, stay productive with a desk, and rest easy with quality bed linen and towels provided in each room. Book your stay at INGRID LOFTS for a truly unforgettable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

6.4
Based on 26 reviews
Cleanliness: 2.85
Service: 6.85
Location: 7.35
Room Quality: 6.85
Amenities: 7.35
Value for Money: 7.35
Food and Beverage: 7.35
Overall Experience: 5.25
P
Patricia • couple • es
1
Surreal in a bad way
Pros:

I never got the chance to see the property, as my reservation was canceled at the last minute

Cons:

The owner canceled my stay at 8:00 p.m. by sending me a private message instead of handling it through Booking.com, claiming that my room had been given to someone else and that the hotel was fully booked. I was told to go to a nearby hostel that I had never seen or agreed to.

Because it was already so late, Booking.com would not let me cancel without losing my money, leaving me with no real choice but to accept the alternative accommodation or pay for another hotel myself. This was extremely unprofessional, and I would not recommend staying here

2026-07-08 • via Nuitee
L
Leane • extended_group • ca
9
2026-06-15 • via Nuitee
A
Anastassios • extended_group • hn
8
Pros:

MICRONDAS Y REFRIGERADOR

Cons:

NO HABIA AGUA CALINENTE Y BOTELLAS DE AGUA POTABLE - TAZAS PARA HACER CAFE

2026-05-18 • via Nuitee
D
domicilio • solo_traveller • hn
7
2026-04-16 • via Nuitee
W
Walter Alexander • family_with_children • sv
10
Excelente personal y ubicación
Pros:

La ubicación. Estaba cerca de todo. Y la atención del personal del hotel.

Cons:

Una de las camas ya necesita cambio. El colchón está ya muy desgastado y se siente el hierro de la estructura de la cama.

2026-04-07 • via Nuitee
S
Stakem • solo_traveller • us
10
I’ll recommend this place to othered
Pros:

Excellent location , an customer service , clean

Cons:

N/A

2026-04-01 • via Nuitee
L
Line • couple • ca
8
2026-03-08 • via Nuitee
R
Ramirez • couple • sv
10
Pros:

Me gustó mucho, el anfitrión súper amable

2026-02-27 • via Nuitee
J
JOSE A. • solo_traveller • sv
6
Pros:

La ubicación del hotel

Cons:

El baño asignado olía a cloaca.

2025-10-04 • via Nuitee
L
Lobo • couple • sv
5
2025-08-06 • via Nuitee
P
Paul • young couple • ie
7
Good
Pros:

Good location. Close to centre and the better restaurants.

Cons:

The internal staircase is black metal and hard to see in the dark.

2025-05-19 • via Nuitee
S
Sarah • solo traveller • sv
8
Very good
Pros:

Spacious, air con, location comfy bed I enjoyed my stay

Cons:

Was nice but the price is extortionate for what it is. There is a kitchen area in there but it's essentially for show cupboards completely empty no cutlery or glasses just a microwave

2025-05-04 • via Nuitee
P
Prisila • family with young children • us
9
Superb
2025-05-01 • via Nuitee
J
Jujahar • friends
2
Pros:

Place was very unsafe, do not recommend

2025-04-03 • via Nuitee
E
Enrique • young couple • us
10
Exceptional
2025-03-27 • via Nuitee
K
Konkov • young couple • ca
7
Good
Pros:

Hotel is OK.

Cons:

They going thru reno. Need to ask for dishes. shampoo etc with was in hotel description

2024-09-29 • via Nuitee
C
Carlos • group • us
5
Passable
2024-09-12 • via Nuitee
L
Lucy • family with young children • ie
5
Maybe fine for backpackers on a budget but even then it’s still very over priced for the standard
Pros:

Nothing

Cons:

Totally overpriced for what it is. Very uncomfortable beds, living area was not nice or comfortable. Inside the building was very unappealing.
Staff were not very inviting

2024-08-27 • via Nuitee
L
Laura • young couple • us
1
Terrible. Do not book your stay here
Pros:

Nothing

Cons:

Terrible trained staff couldn’t answer any basic questions. Other guests with kids having “a party” after midnight & construction at the facility started at 6 am. When we call the reception, they informed us there wasnt anything they do. The jackhammer and chains continued all morning long until we left around noon. The staff couldn’t care less that we were not able to rest in their facility for very long

2024-07-02 • via Nuitee
K
Kelly • family with young children • sv
7
A room to sleep.
Pros:

Good size room spacious!

Cons:

AC didn't meet my expectations it was still hot in the room, The fridge was not working I had to plug it.

2024-05-24 • via Nuitee