INGRID LOFTS

Hotels
6.4 (18 reviews)
7a. Ave. Norte Barrio Concepcion, Calle Geeral Menendez , La Unión , sv

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Ubicación
Ambiente general del hotel
Cons:
Olor en el baño

Categories

Cleanliness
2.85
El baño asignado olía a cloaca.
Service
6.85
Standard quality for this hotel tier.
Location
7.35
La ubicación del hotel.
Room Quality
6.85
Standard quality for this hotel tier.
Amenities
7.35
Standard quality for this hotel tier.
Value for Money
7.35
Standard quality for this hotel tier.
Food and Beverage
7.35
Standard quality for this hotel tier.
Overall Experience
5.25
Overall experience aligned with overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 20:16

Property Description

Luxurious Accommodation
Experience the epitome of luxury at INGRID LOFTS, a 5-star hotel in La Unión. Each air-conditioned room is equipped with free WiFi and a private bathroom, ensuring a comfortable stay for every guest.

Breathtaking Views
Indulge in stunning views from the terrace or balcony available in some units. Whether you're admiring the scenic landscapes or enjoying a peaceful evening, the beauty of La Union Department surrounds you at every turn.

Convenience at Your Fingertips
From room service to a 24-hour front desk, we prioritize your convenience. Relax with a flat-screen TV, stay productive with a desk, and rest easy with quality bed linen and towels provided in each room. Book your stay at INGRID LOFTS for a truly unforgettable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

6.4
Based on 18 reviews
Cleanliness: 2.85
Service: 6.85
Location: 7.35
Room Quality: 6.85
Amenities: 7.35
Value for Money: 7.35
Food and Beverage: 7.35
Overall Experience: 5.25
L
Line couple ca
8
2026-03-08 via Nuitee
R
Ramirez couple sv
10
Pros:

Me gustó mucho, el anfitrión súper amable

2026-02-27 via Nuitee
J
JOSE A. solo_traveller sv
6
Pros:

La ubicación del hotel

Cons:

El baño asignado olía a cloaca.

2025-10-04 via Nuitee
L
Lobo couple sv
5
2025-08-06 via Nuitee
P
Paul young couple ie
7
Good
Pros:

Good location. Close to centre and the better restaurants.

Cons:

The internal staircase is black metal and hard to see in the dark.

2025-05-19 via Nuitee
S
Sarah solo traveller sv
8
Very good
Pros:

Spacious, air con, location comfy bed I enjoyed my stay

Cons:

Was nice but the price is extortionate for what it is. There is a kitchen area in there but it's essentially for show cupboards completely empty no cutlery or glasses just a microwave

2025-05-04 via Nuitee
P
Prisila family with young children us
9
Superb
2025-05-01 via Nuitee
J
Jujahar friends
2
Pros:

Place was very unsafe, do not recommend

2025-04-03 via Nuitee
E
Enrique young couple us
10
Exceptional
2025-03-27 via Nuitee
K
Konkov young couple ca
7
Good
Pros:

Hotel is OK.

Cons:

They going thru reno. Need to ask for dishes. shampoo etc with was in hotel description

2024-09-29 via Nuitee
C
Carlos group us
5
Passable
2024-09-12 via Nuitee
L
Lucy family with young children ie
5
Maybe fine for backpackers on a budget but even then it’s still very over priced for the standard
Pros:

Nothing

Cons:

Totally overpriced for what it is. Very uncomfortable beds, living area was not nice or comfortable. Inside the building was very unappealing.
Staff were not very inviting

2024-08-27 via Nuitee
L
Laura young couple us
1
Terrible. Do not book your stay here
Pros:

Nothing

Cons:

Terrible trained staff couldn’t answer any basic questions. Other guests with kids having “a party” after midnight & construction at the facility started at 6 am. When we call the reception, they informed us there wasnt anything they do. The jackhammer and chains continued all morning long until we left around noon. The staff couldn’t care less that we were not able to rest in their facility for very long

2024-07-02 via Nuitee
K
Kelly family with young children sv
7
A room to sleep.
Pros:

Good size room spacious!

Cons:

AC didn't meet my expectations it was still hot in the room, The fridge was not working I had to plug it.

2024-05-24 via Nuitee
T
Teresa family with young children us
10
It was nice! I’d definitely visit again but request a room on the second floor.
Pros:

The beds were nice but most of all the rooms had great air conditioning.

Cons:

On the first floor there were some ants, and the breakfast did NOT meet my expectations.

2024-04-20 via Nuitee
M
Martin family with young children us
10
Exceptional
Pros:

Quite

Cons:

Little price

2024-03-02 via Nuitee
T
TAL
2
If you cherish sleep, stay elsewhere!
Pros:

The quality of the stay was not representative to the cost of it. Maybe 1/4 of it would be fair, meaning $20. And here is why:

At arrival it took very long to get a room, with lots of calls asking if they can find the reservation. After that before any confirmation we were asked to pay first (very unusual).
Not a single word of English could be spoken, which was a language they would speak according to the site.

The room was not prepared for visitors as the temperature was 36*C, there was a half full bottle of water near the bed and the fridge was unplugged. So the fridge was already unusable for our stay.

The bed was listed as 2 person, but in both length and width we could not sleep on both our backs. So our shoulders took quite a beating that night since the bed was too hard for side-sleeping.

The room had a airconditioning that might have been suitable for a room half the size. So it took hours to get it to a acceptable 25*C and impossible to a comfortable temp.

The outside unit of the aircondition of all the rooms were on the roof and vibrating so intensively you could hear it through the whole building.
And im serious here: it was so intense that you were unable to sleep through it.
The windows and walls did absolutely nothing to suppress noise.

Also the shower had one temp: cold
And in addition to that the bathroom smelled like so the sewer.

In short: do not stay at this hotel if you plan on sleeping. $80+ for no sleep-ability is too much.

2024-02-12 via Nuitee
A
Aasenova group bg
10
Great choice for accommodation
Pros:

We had a great stay at Ingrid Lofts. At first we booked 2 nights but because of boat issues we booked 2 additional nights and we weren't disappointed with the choice we made with this hotel. It's close to the ferry terminal, close to the park and to some very nice popuserias's. Rooms are specious and well equipped, there's a fridge and a TV, the wifi is also very good. The ladies that manage the property are also nice and attentive. Our overall experience is great.

2024-01-22 via Nuitee
H
Hipolito young couple us
4
Disappointing
2023-09-08 via Nuitee
M
Milagro family with young children us
6
Overall it was a good value for the price. Will definitely stay again.
Pros:

This property is in a good location. Close to everything, the market and the attractions in the city center.

Cons:

There was a bar across the street so it could get a bit loud.

2023-09-03 via Nuitee