The Kanjeng Resort Ubud

Hotels
7.5 (27 reviews)
Jalan Tirta Tawar , Ubud , id

Free

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Non-smoking throughout
Infinity pool
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Good location near gyms
Specious rooms
Cons:
Uncleanliness issues
Old beds
Poor maintenance of amenities

Categories

Cleanliness
4.39
Numerous mentions of unclean rooms, insects, and blood stains.
Service
9.36
Staff were polite and helpful, but issues with responsiveness.
Location
9.4
Good location close to gyms, although not close to central Ubud.
Room Quality
6.35
Old beds and issues with mattress comfort were reported.
Amenities
6.38
Basic amenities present, but several concerns regarding cleanliness and maintenance.
Value for Money
8.34
Some value noted, but overall experience detracted from the perceived value.
Food and Beverage
7.39
Breakfast was acceptable but served poorly, with service issues.
Overall Experience
8.36
Mixed remarks with some positive experiences overshadowed by cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 12:36

Property Description

Luxurious Accommodation with Spectacular Views

Exquisite Amenities for a Relaxing Stay
Indulge in the outdoor swimming pool, free WiFi, and delicious Indonesian cuisine at the on-site restaurant. The air-conditioned rooms with modern facilities ensure a comfortable and memorable experience.

Convenient Location for Exploring Ubud
Located just a short distance from popular attractions like Ubud Palace and Monkey Forest Ubud, The Kanjeng resort Ubud offers easy access to the best of Ubud's cultural and natural beauty.

Experience luxury and comfort at The Kanjeng resort Ubud. Book your stay now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 27 reviews
Cleanliness: 4.39
Service: 9.36
Location: 9.4
Room Quality: 6.35
Amenities: 6.38
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 8.36
M
Marafie extended_group us
1
Absolutely the worst hotel/resort i have ever visited in my life
Pros:

Nothing, i liked the pictures about it on booking.com thats why i booked it but when j was there it was the worst booking experience of my life.

Cons:

Nothing i did not like the property at all, it was extremely bad, unclean and insects everywhere inside the room. The air conditioning was not even working. Me and my friend decide to book a different hotel for a cheaper price which is 100 times better and closer to center of ubud.

2025-11-11 via Nuitee
M
Moonflower family_with_children au
4
I don't recommend this hotel until they make changes
Pros:

The staff were polite, helpful, and responded promptly to all my questions. The internet connection was good, and the hot water worked perfectly. Breakfast was acceptable, though there is some room for improvement.

Cons:

The most disappointing issue was the bed mattress — it seemed very old. When two people sleep on it, any movement from one person causes the entire mattress to shake like a wave, making it difficult to rest properly.

The bed sheets and towels, which should be white, were all grey and appeared quite worn. I understand this may not be the staff’s fault, but rather an issue for the owner to replace them with new sets. The curtains were also dirty.

Additionally, the slippers provided were not sealed in plastic packaging and had an unpleasant smell, as if they had been worn before. The liquid soap was also in poor condition — the container looked unwashed, and the soap itself seemed diluted with water.

The swimming pool was 1.6 meters deep, which made it unsuitable for non-swimmers like my mother (1.62 m tall). In most other hotels, pools are around 1.45 meters deep, making them more comfortable and accessible for both adults and children.

Finally, the room slide exist door had large gaps that could easily allow insects and lizards to enter.

I hope this feedback helps you improve the comfort and cleanliness of the property for future guests.

2025-10-21 via Nuitee
V
Vincent couple ca
1
Money hungry, unprofessional staff
2025-10-01 via Nuitee
F
Frazer couple gb
1
Short and awful
Pros:

Nothing

Cons:

I turned up guy was working on his own, so took a while to check in when i got in the pool was green. I looked under the sheets and found bed bugs and blood stains. Immediately left and was not offered a refund. Dont go

2025-09-09 via Nuitee
M
Michael couple de
10
Gut für ein paar Tage
Pros:

Gutes Resort für ein paar Tage, die Lage ist nah an vielen Gyms

2025-09-07 via Nuitee
C
Claire couple gb
9
2025-08-29 via Nuitee
L
Laetitia family_with_children fr
6
Assez bien avec des points à améliorer
Pros:

Chambre spacieuse et bien décorée, bouteille d eau. À disposition pour se laver les dents et boire
Lit confortable, Clim opérationnelle (sauf les 2 derniers jour)

Cons:

chambre non nettoyée si on ne le demande pas
Petit déjeuner approximatif (pas servis de ce qu on a commandé) et service très long même quand on leur dit qu on a une heure à respecter

2025-08-18 via Nuitee
F
François-Xavier family_with_children fr
8
Bien mais pas exceptionnel. Fait le job..😉😉
Pros:

Chambres grandes.

Cons:

Hôtel pas tout proche d’UBUD et un qui commence un peu à vieillir. Mais personnel très gentil même s’il ne parle pas forcément super bien anglais.

2025-08-14 via Nuitee
N
Nadine family_with_children xa
8
War gut, aber auch nicht Mega. Waren auf Bali in besseren Unterkünften.
Pros:

Sehr freundliches Personal, alles sauber

Cons:

Das Frühstück wurde nur auf Nachfrage abgeräumt ebenso wie das Zimmer sauber machen. Das hörte man sagen können, so gemalte das Frühstück vor sich hin und wir waren verwundert als man uns abends um 18:00, als wir vom Ausflug wiederkamen fragte, ob sie das Zimmer machen sollten

2025-08-09 via Nuitee
C
Cliff couple us
10
Pros:

Very nice room. Affordable. Quiet.

2025-07-29 via Nuitee
P
Piyush couple in
8
Pros:

I liked the greenary in hotel and staff was friendly

Cons:

I did not like beds, beds were old and mattress was not comfortable at all. In bathroom there was no pressure for jet spray in toilet bowl

2025-07-21 via Nuitee
R
Rizal young couple de
9
Superb
Pros:

Specious room, good swimming pool. Calm area. Good people. Good food.

2025-06-29 via Nuitee
J
Jungwon
4
Pros:

아이둘과 가족여행을 다녀왔어요.우붓시내와 차로 6분거리라고해서 잡았는데,차로 기본20분이고 막히면 45분걸려요.택시기사님들도 숙소가 여기가 맞냐고 물어볼정도고 ..방은 큰데 어둡고,개미는 너무많고 습기때문인지 작은 지렁이 같은 벌레가 화장실이랑 방 벽에 구석에 몇개씩 있어요.수영장이 있지만 안깨끗해서 안들어갔구요.침구에는 얼룩이 뭍어있어 찜찜했어요.
하지만 스태프분이 너무 친절하시고 불편한것들 해결해주시려고 노력하시고 플러팅 조식도 따로 준비해주셨지만,저는 결국 중간에 다른호텔 잡아서 옮겼어요.취소안되는거라 환불도 안되지만 여기서 스트레스받느니 시내한복판 호텔로 옮겼습니다.

2025-06-23 via Nuitee
P
Paris young couple au
4
Nice staff, room needs upgrades
Pros:

They had an adapter for plugs which no other villa or hotel had, and the outside landscape was nice. The breakfast was delicious and very well presented. The staff were the best part, very attentive and apologetic for things breaking and would answer messages within minutes, came to fix everything when asked.

Cons:

So many bugs, like an insane about of bugs inside, some bugs I’ve never even seen before, also things kept breaking, TV broke and they took it, never got it back, the lock broke and we had to wait for them to replace it. While the place seemed clean, there were a lot of stains and corrosion, and again so many bugs

2025-06-18 via Nuitee
N
Nyonya friends
10
Pros:

All good , with the all environment in the villas , I can walk and find many cafes and restaurant , and not far from the Ubud Center. For sure, I will be back again...

2025-05-19 via Nuitee
A
Aliza family with young children au
10
Awesome
Pros:

Everything

Cons:

Nothing

2025-05-10 via Nuitee
W
Warwick young couple ca
7
Comfortable, spacious and affordable accomodation in Ubud!
Pros:

Comfortable stay, big rooms including bathroom.

Cons:

Room could be touched up a little, always tv didn’t work, light bulb is bathroom was out.

2025-05-08 via Nuitee
E
Eloina young couple es
3
The receptionist is very good person and is very good but the others so t understand English well
Pros:

Location is a little far .

Cons:

I saw warms in the walls , snakes in the swimming pool and on my way , I didn't like it

2025-05-07 via Nuitee
M
Muniskhon young couple cn
7
Good
2025-04-26 via Nuitee
M
Mike young couple my
8
feels like home
Pros:

The room was as I expected. The courtyard is green and quiet, and the staff's service is good.

2025-04-08 via Nuitee