Reikartz Park Astana

Hotels
•
Independent
7 (5 reviews)
st. Kerey, Zhanibek khandar 18, 18, Astana, Astana, 010000 , Astana , KZ
7-7083588308

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Wheelchair accessible
ATM/banking
Television in common areas
Free breakfast
Multilingual staff
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Review Highlights

Pros:
Clean and quiet environment
Excellent food in the restaurant
Cons:
Rude service from the receptionist
Poor initial room quality

Categories

Cleanliness
5.25
The first room smelled strongly of mold, indicating a need for improvement.
Service
4.25
The receptionist was exceptionally rude; however, a later staff member provided assistance.
Location
8.25
Location is standard for hotels, though not explicitly mentioned in reviews.
Room Quality
6.25
Initial room provided had mold, but other options were available.
Amenities
8.75
Clean and quiet, with 2 restaurants onsite.
Value for Money
7.75
Paid 5 months in advance; rooms did not meet initial expectations.
Food and Beverage
9.25
Excellent food at the Chinese restaurant in the building.
Overall Experience
6.25
Mixed feelings due to service issues and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:33

Property Description

Complimentary Amenities for Your Stay
Stay connected with free Wi-Fi and unwind with a television in the common area.

Delicious Dining Options
Relish a tasty meal at the on-site restaurant and kick start your day with a complimentary buffet breakfast.

Convenient Location and Services
Benefit from services like dry cleaning, a 24-hour front desk, and multilingual staff to cater to your needs.

Experience comfort and convenience at Reikartz Park Astana. Book now for an unforgettable stay!

Important information:

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

7
Based on 5 reviews
Cleanliness: 5.25
Service: 4.25
Location: 8.25
Room Quality: 6.25
Amenities: 8.75
Value for Money: 7.75
Food and Beverage: 9.25
Overall Experience: 6.25
J
Joshua • friends
4
Pros:

The receptionist was exceptionally rude and said cruel things to my guests that were traveling with me. She treated us as if we were not worthy of her hotel. I had paid 5 months in advance and she acted as if they didn’t have a room for us but a later receptionist showed us 4 rooms to choose from. I wrote to management and the failed to respond. The first room
That the rude woman gave us smelled strongly of mold. It was u bearable but we thought we had no choice. Then the helpful man gave us real options. Never again.

2025-11-16 • via Nuitee
Y
yasmin
6
Pros:

A plus for this hotel is the Chinese restaurant in the building. Excellent food.

2025-10-26 • via Nuitee
Y
yasmin • family
6
Pros:

Clean, quiet, 2 restaurants onsite

2025-10-18 • via Nuitee
R
Richard
8
Noise issues from nightclub
Pros:

Overall the hotel was good value for money. Room was clean. Buffet breakfast was adequate with s reasonable choice of foods. The one thing that lets it down is the noise from the nightclub which goes on until the early hours. Definitely bring ear plugs

2024-10-10 • via Nuitee
J
Jacek
6
Pros:

I have seen high-end cars parked outside with plate numbers such as 111 MYR 11 or 110 BOS 01, which indicates that the affluent visit this property.

2024-01-17 • via Nuitee