Grand Mildom Hotel

Hotels
8.9 (2396 reviews)
172 Dostyk Avenue Grand Mildom Hotel , Almaty , kz

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Perfect location

Categories

Cleanliness
8.95
Номер — идеальный! Очень чисто, аккуратно, всё продумано до мелочей.
Service
8.95
Персонал по-настоящему отзывчивые, внимательные и доброжелательные люди, всегда готовы помочь.
Location
9.45
Отель находится в невероятно удобном месте: рядом всё необходимое, легко добраться до основных достопримечательностей.
Room Quality
8.95
Уютная атмосфера, приятный интерьер, свежесть и порядок создают ощущение, будто ты не в отеле, а в своём комфортном доме.
Amenities
8.85
Standard quality for this hotel tier.
Value for Money
8.45
Standard quality for this hotel tier.
Food and Beverage
8.65
Standard quality for this hotel tier.
Overall Experience
8.95
В целом отель оставил исключительно положительные эмоции и прекрасные воспоминания.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 17:54

Property Description

Luxurious Accommodation
Grand Mildom Hotel in Almaty offers a 4-star experience just 1 km from the Central State Museum. Enjoy air-conditioned rooms with free WiFi, a fitness center, and free parking.

Relaxation and Wellness
Guests have access to an indoor pool, sauna, hot tub, and hammam for ultimate relaxation. The hotel also features a terrace and a restaurant serving delicious meals.

Convenience and Service
The hotel provides around-the-clock guidance in English and Russian at the reception. Rooms are equipped with modern amenities like flat-screen TVs and safety deposit boxes.

Book your stay at Grand Mildom Hotel for a luxurious and relaxing experience in Almaty!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 2396 reviews
Cleanliness: 8.95
Service: 8.95
Location: 9.45
Room Quality: 8.95
Amenities: 8.85
Value for Money: 8.45
Food and Beverage: 8.65
Overall Experience: 8.95
N
NINA • couple • gb
10
Pros:

Everything was perfect

2026-03-19 • via Nuitee
A
Anton • couple • il
10
2026-03-19 • via Nuitee
O
Oleg • couple • ru
9
Pros:

Хотел отметить что в этом отеле Очень вежливый и профессиональный персонал, хорошее расположение, вкусные завтраки (особенно местные пирожки с мясом). Вернемся еще. Спасибо.

2026-03-18 • via Nuitee
B
Becki • family_with_children • uz
7
Would return due to the location and price.
Pros:

The location was excellent. Rooms were clean, modern, comfortable and very good value. The restaurant food for dinner was good. Check in staff friendly and helpful.

Cons:

The ‘spa’ was dreadful. Very rude staff, dirty, broken jacuzzi, dirty gym. You are not allowed to use the towels and have to bring them from your room (even though the have piles of Turkish style towels there) Only used it once.
The breakfast wasn’t amazing - a bit stale and hygiene wasn’t great. Everything was a bit grubby and staff were wearing gloves to pick up pastries but then not changing them and then using their phones and picking up dirty plates.

2026-03-18 • via Nuitee
A
Altynai • family_with_children • kz
8
2026-03-17 • via Nuitee
F
Franklin • solo_traveller • gh
9
2026-03-17 • via Nuitee
T
Tilektes • solo_traveller • kz
7
Pros:

Расположение и сервис

Cons:

В комнате холодно

2026-03-16 • via Nuitee
Мейр • family_with_children • kz
10
2026-03-16 • via Nuitee
Y
Yekaterina • couple • kz
10
2026-03-15 • via Nuitee
ЛераВалера • family_with_children • by
10
2026-03-15 • via Nuitee
Z
Zhanar • family_with_children • kz
10
2026-03-14 • via Nuitee
A
Aiman • couple • kz
9
2026-03-14 • via Nuitee
M
MANARBEK • couple • kz
7
2026-03-14 • via Nuitee
P
Power • family_with_children • uz
10
Pros:

Удобное расположение. Вежливый персонал,чисто.

2026-03-14 • via Nuitee
Кулмурзин • family_with_children • kz
10
2026-03-14 • via Nuitee
T
Timur • solo_traveller • kz
6
Cons:

В номере было очень холодно, питьевой воды не было, холодильник мини бара не работал

2026-03-14 • via Nuitee
S
Sergey • family_with_children • kg
4
Cons:

В номере было холодно. Кондиционер шумный, нагреть номер так и не смог

2026-03-14 • via Nuitee
Есеналиев • family_with_children • kz
10
Pros:

Благодарим Гузанну за отзывчивость. Завтраки вкусные, номера комфортные

2026-03-14 • via Nuitee
Жазира • family_with_children • kz
10
Pros:

Рекомендую однозначно!

2026-03-13 • via Nuitee
K
Korlan • family_with_children • kz
9
Pros:

Location, food, swimming pool

2026-03-13 • via Nuitee