Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.6 (1946 reviews)
1 & 2 Nadi Bay Road , Nadi , FJ

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly, professional and helpful staff
Multiple pools including pool-access rooms
Clean and spacious rooms
Beautiful property and beach access
Good restaurants and strong breakfast
Convenient to the airport
Wide range of activities and facilities
Cons:
Perceived as expensive / some guests felt overpriced
Inconsistent service elements (missed wake-up call, check-in communication, front-desk knowledge gaps)
Occasional room issues (mosquitos, cold showers, loose electrical socket)
Food service problems for some (cold or incorrect room-service, small/cold BBQ portions)
Slow service or restaurant booking/availability issues on occasion

Categories

Cleanliness
8.8
Generally praised — multiple comments about clean, spacious rooms and very clean pools; a few isolated issues reported (mosquitos in one room, some cold/incorrect room-service items).
Service
9
Staff repeatedly described as friendly, helpful and professional; several notes of excellent guest assistance and attentive service, though isolated failings (wake-up call missed, check-in communication, uninformed front desk staff) were reported.
Location
8.4
Convenient to the airport and described as a beautiful location by many guests; a few comments that it may not be the best spot in Fiji for some visitors.
Room Quality
8.3
Rooms noted as comfortable, spacious and with desirable features (pool access, big beds, great showers); occasional maintenance/service problems mentioned (cold morning shower, loose electrical socket, mosquitos).
Amenities
9
Strong positive sentiment for amenities — multiple pools (including room-access pools), activities, beach access and comprehensive facilities; guests praised the property and variety of offerings.
Value for Money
7.5
Mixed to negative — several guests called the hotel expensive or overpriced and felt some offerings (e.g., BBQ portions) did not match expectations.
Food and Beverage
8.6
Often praised (buffet breakfast, restaurant meals and overall dining options described as very good), but there were repeated operational complaints: slow service at times, cold/incorrect room-service items and small/ cold BBQ portions on some occasions.
Overall Experience
9.2
Predominantly positive overall — many guests called the stay amazing, fabulous or beautiful and said they'd return; a minority of operational and value issues tempered a few experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:31

Property Description

Luxurious Beachfront Accommodation
Located in Nadi, Crowne Plaza Fiji Nadi Bay Resort & Spa, an IHG Hotel offers 5-star luxury with an outdoor pool, fitness center, and stunning garden. Enjoy being just steps away from Wailoaloa Beach and a short distance from Denarau Island.

Culinary Delights
Indulge in a buffet or à la carte breakfast at the hotel's restaurant, which serves a variety of cuisines including American, British, and French. Special dietary needs are catered to with vegetarian, dairy-free, and halal options available upon request.

Convenience and Leisure
With room service, a 24-hour front desk, and tour organizing services, your stay at Crowne Plaza Fiji Nadi Bay Resort & Spa, an IHG Hotel is bound to be seamless. Explore nearby attractions like Denarau Marina and Golf and Racquet Club, and travel hassle-free with the paid airport shuttle service.

Important information:

We would like to inform you that we are currently undergoing some construction work to enhance our facilities and provide you with an even better experience in the future. We have taken every measure to minimize any disturbance and ensure your stay remains relaxing and enjoyable.

If you have any concerns or require assistance, please do not hesitate to contact our front desk. Thank you for your patience and cooperation.

Please note that a 3% service fee will apply to all credit card transactions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAN

Location

Guest Reviews

8.6
Based on 1946 reviews
Cleanliness: 8.8
Service: 9
Location: 8.4
Room Quality: 8.3
Amenities: 9
Value for Money: 7.5
Food and Beverage: 8.6
Overall Experience: 9.2
T
teresita • couple • us
9
wished we had more days in the hotel
Pros:

location, ambience, staff

Cons:

no air vent in the bathroom

2026-10-31 • via Nuitee
M
Misaele • couple • au
10
Amazing
Pros:

Just the whole place so luxurious and comfortable and clean and spacious

2026-10-31 • via Nuitee
L
Lanieta • solo_traveller • gb
9
2026-10-30 • via Nuitee
C
Carmen • couple • au
10
2026-10-30 • via Nuitee
A
Allan • couple • nz
3
Overpriced and under delivered
Pros:

The staff

Cons:

Room full of mosquitos
Phone didn’t work
Electric socket in bathroom not properly attached to the wall.
Cold shower in the morning
No shop to buy things like water

2026-10-29 • via Nuitee
D
DONNA • couple • au
10
Everything was fabulous
Pros:

Beautiful property and facilities. The buffet breakfast was amazing and the staff just gorgeous.

Cons:

Probably not the best location in Fiji, but we stayed as part of a wedding group.

2026-10-29 • via Nuitee
S
Sione • couple • nz
8
Beautiful
Pros:

Friendly and clean

Cons:

A bit expensive

2026-10-29 • via Nuitee
M
Mohamed • couple • ae
10
2026-10-29 • via Nuitee
C
Cameron • family_with_children • au
10
2026-10-29 • via Nuitee
N
Neomai • extended_group • au
10
2026-10-29 • via Nuitee
C
Charles • couple • au
9
Fabulous
Pros:

The place is amazing and the staffs were lovely

Cons:

Awesome service

2026-10-28 • via Nuitee
V
Vladislav • couple • kg
10
2026-10-28 • via Nuitee
L
Lisa • couple • au
10
The pool access , comfortable beds and the amazing staff
Pros:

The pool access comfortable beds and the amazing staff.

Cons:

Nothing

2026-10-28 • via Nuitee
H
Hender • family_with_children • nu
8
2026-10-27 • via Nuitee
T
Taumohe • couple • au
10
2026-10-27 • via Nuitee
M
Meleua • family_with_children • nz
10
2026-10-27 • via Nuitee
M
Margarita • family_with_children • co
10
2026-10-27 • via Nuitee
Z
Zulfia Naz • family_with_children • nz
9
Pros:

We liked swimming pool by the room
Im kids enjoyed.
The staff were nice and friendly

Cons:

All good

2026-10-27 • via Nuitee
F
Frank • couple • au
9
2026-10-26 • via Nuitee
M
Melanie • family_with_children • au
10
2026-10-24 • via Nuitee