Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG

Hotels
•
IHG
9 (1909 reviews)
1 2 NADI BAY ROAD, WAILOALOA BEACH, Nadi , Nadi , FJ
679-6700700

listing image 1
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Facilities

Free breakfast
Meeting rooms
Boat tours nearby
Fitness facilities
Paddleboard on site
Parasailing nearby
Books
Area rugs in public areas
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Cons:
Food quality
Service delays

Categories

Cleanliness
8.46
Rooms were clean, but some maintenance issues were noted.
Service
9.43
Staff were friendly and helpful, but there were some slow service issues.
Location
9.47
Great location, ideal for family vacations.
Room Quality
8.92
Most rooms are clean but issues with availability and comfort of roll-out beds.
Amenities
9.45
Great pool area and facilities, though the dining options need improvement.
Value for Money
8.91
Generally good value, but some room discrepancies may affect perception.
Food and Beverage
7.96
Quality of food in fine dining was disappointing; breakfast buffet was better.
Overall Experience
9.43
Overall a positive stay with memorable family moments despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:31

Property Description

Escape to paradise at Crowne Plaza Fiji Nadi Bay Resort & Spa, where relaxation meets luxury.

Indulgent Spa Treatments: Immerse yourself in rejuvenating massages, body treatments, and luxurious facials at our world-class spa, designed to elevate your tranquility.

Recreational Paradise: Dive into fun with our five sparkling outdoor swimming pools, featuring a thrilling waterslide, or maintain your fitness regime at our fully-equipped fitness center.

Culinary Delights: Savor the authentic Italian cuisine at La Bottega, or unwind with room service at your leisure. Don't miss our swim-up bar and two lively lounges for the perfect evening experience.

Come experience the ultimate getaway—book your stay today and create unforgettable memories!

Important information:

  • Pool access available from 6:30 AM to 7:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is recommended for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Transportation

    Car recommended

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

9
Based on 1909 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 7.96
Overall Experience: 9.43
E
Emily • family_with_children • au
9
We would come and stay again!
Pros:

The property was amazing, a true resort style accommodation. The lobby itself is worth spending time in and the pools and lounge areas are fantastic. The staff were just wonderful, so helpful and friendly.

2026-07-26 • via Nuitee
A
Aarti • solo_traveller • fj
10
2026-07-26 • via Nuitee
K
Krystal • couple • nz
10
Pros:

Amazing stay for our honeymoon! lovely staff and exceptional service! Vinaka

2026-07-25 • via Nuitee
L
Leighlany • couple • au
10
2026-07-25 • via Nuitee
H
Hanna • family_with_children • au
10
2026-07-24 • via Nuitee
T
Tracy • couple • nz
5
It was ok. Only 1 good restaurant the Italian one. Breakfast coffee never seemed to appear when ordered so had to hassle
Pros:

Beach front location

Cons:

Rooms lacked maintenance & first room we were shown in had to be vacated because of leaking issues

2026-07-24 • via Nuitee
S
sanjay • couple • au
10
Exceptional service, amazing staff, breakfast menu was outstanding and rooms were clean and comfortable stay
Pros:

Exceptional service, amazing staff, breakfast menu was outstanding and rooms were clean and comfortable stay

Cons:

Everything at this resort was exceptional

2026-07-23 • via Nuitee
A
Alisha • solo_traveller • au
4
2026-07-23 • via Nuitee
N
Nguyen • couple • au
9
2026-07-23 • via Nuitee
R
Renata • family_with_children • au
7
Confortable but not great value for money.
Pros:

Clean, nice grounds, room was comfortable and spacious and accommodated a family of five which is hard to find. Breakfast was excellent

Cons:

Room was noisy, pools were freezing, the finishes in the rooms were poor - despite it being a new build. Expensive for the quality.

2026-07-23 • via Nuitee
A
Aashni Priya • solo_traveller • fj
10
Pros:

Perfect place to unwind with family, great food.

Cons:

Nothing, everything was perfect.

2026-07-23 • via Nuitee
K
Kumar • solo_traveller • fj
9
Pros:

Everything

2026-07-22 • via Nuitee
S
Sandra • extended_group • nz
9
Love it and would recommend it to others!
Pros:

Breakfast was the BEST!!! Great selection and the speciality coffees included was fantastic

Cons:

Not applicable. Everything overall was great

2026-07-22 • via Nuitee
S
Shaun • family_with_children • nz
8
Pros:

Great location, lots of amenities, nice pool, good facilities, restaurant options were good. Friendly and efficient staff

Cons:

Blocked drain in shower. Was a bit noisy from other guests leaving room with suitcases.

2026-07-22 • via Nuitee
S
Shirleen • couple • nz
10
Fun family holiday
Pros:

The whole space In The resort is massive - there's many pools and 100s of rooms , and there's many different amount of bars and restaurants - tho no pool was child free. This is advertised and is NOT the case. The pools at the resort were busy and full of kids and was so noisey.
But The pools were cold , and very loud with club noise , so we went to the beach for a day lounge chair which is quiet. , and we loved the meals and drinks delivered to the table at the beach. We stayed there for a few days.
Sunsets were magical. Bar staff were excellent. Drinks and food Expensive
There's a few places near to walk to for dinner by the sea. And a supermarket close.
We also liked the hotel whisky bar.
The Breakfast was good.
The reception staff were very good and service was instant. They sang happy birthday to me. This was so cute and Happened twice. And we had two cakes given to me.
The Italian restaurant was quite nice tho expensive. The Food was good.
There were three wedding events at the beach where we were sitting beside- tho it was entertaining.
The 11.30 exercise class was busy. And noisey !!
The dinner bar by the sunset area was fun with good music and a fun atmosphere.
The fire show was amazing on Saturday.
The rooms were large and cleaned if you put a sign at the door .
Tho the food at night at the breakfast bar was not great .
Was hard to get a pool seat as all were taken and reserved with towels , even tho there's a sign to say we reserve seats, and there's not many sun lounges considering how many people stay here !!! They need many more. We didn't use this pool area much
Overall we would definitely come back and would get a pool room which's more expensive . In kiwi dollars this hotel is very expensive.
We enjoyed my birthday week and had a great time with family.

Cons:

The day spa was very basic and not private and I will the therapist was lovely , and sadly the exfoliant was hard on my skin and I did say to stop as it was painful. They used a hard cream after wards that burnt my skin for about 10 mn, but I did report this to the hotel.

2026-07-22 • via Nuitee
J
Jodie • couple • au
8
Pros:

Good vibes everywhere & big smiles on arrivals. Very accomodating

Cons:

Shuttle bus service times could be a bit more frequent to assist with the return as you spend a lot of money on taxis during a visit if you leave the resort

2026-07-22 • via Nuitee
F
Frits • couple • au
10
2026-07-22 • via Nuitee
N
Natasha • couple • nz
10
Highly reccomend - will definately be back to visit and stay with the Crowne Plaza team
Pros:

The place was immaculate. We changed rooms a couple of times, and every room was up to scratch. I’d highly recommend paying additional to get a room with pool entry. You won’t regret it!

Cons:

The staff were all so friendly and hospitable as always. The only feedback I would provide is we had to chase up to replenish clean towels when housekeeping came through and forgot to leave us some.

2026-07-21 • via Nuitee
W
William • couple • au
9
Relaxing stay and felt sad to leave our 5 star accommodation
Pros:

All good I have a slight disability but there was always staff available to help me i.e. from pool, and steps making sure I was safe and our room was in an excellent place to all restaurants and pool not much walking involved Cheers and thankyou to all the staff written by Dian Ramsay

Cons:

at times the food but I was oki when I ordered kids meals just the right amount

2026-07-21 • via Nuitee
T
Tim • family_with_children • nz
1
Extremely disappointed with our choice
Pros:

Staff were fine - no issues there, hotel owner and booking.com are the guilty ones here.....

Booking.com mislead us - said pool access room, it was not, there was no pool access from room
Not like the pictures in any way
Not enough loungers or towels each day by pool
Weddings every second night in front of our room
really, there is only 2 places to eat, not 6

Cut my foot open on construction waste in the water at beach - hotel didn't care or offer first aid, had to get my self to hospital.

Even worse, some drunk bogans had a punch up at dinner, one glassed the other in the face in front of the kids and the hotel ran out to offer the loser first aid..... where was my help

Cant stress enough the pictures do not represent this place, it is massively over priced. Denerau hotels - Sofitel, Sheraton are better value for money and better facilities than this dump.

Cons:

everything.

Staff were fine - no issues there.

Booking.com and Crowne Plaza should be held accountable for our experience.

2026-07-21 • via Nuitee