Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG

Hotels
Crowne Plaza Hotels & Resorts
1 & 2 Nadi Bay Road , Nadi , fj

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Cons:
Food quality
Service delays

Categories

Cleanliness
8.46
Rooms were clean, but some maintenance issues were noted.
Service
9.43
Staff were friendly and helpful, but there were some slow service issues.
Location
9.47
Great location, ideal for family vacations.
Room Quality
8.92
Most rooms are clean but issues with availability and comfort of roll-out beds.
Amenities
9.45
Great pool area and facilities, though the dining options need improvement.
Value for Money
8.91
Generally good value, but some room discrepancies may affect perception.
Food and Beverage
7.96
Quality of food in fine dining was disappointing; breakfast buffet was better.
Overall Experience
9.43
Overall a positive stay with memorable family moments despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:31

Property Description

Luxurious Beachfront Accommodation
Located in Nadi, Crowne Plaza Fiji Nadi Bay Resort & Spa, an IHG Hotel offers 5-star luxury with an outdoor pool, fitness center, and stunning garden. Enjoy being just steps away from Wailoaloa Beach and a short distance from Denarau Island.

Culinary Delights
Indulge in a buffet or à la carte breakfast at the hotel's restaurant, which serves a variety of cuisines including American, British, and French. Special dietary needs are catered to with vegetarian, dairy-free, and halal options available upon request.

Convenience and Leisure
With room service, a 24-hour front desk, and tour organizing services, your stay at Crowne Plaza Fiji Nadi Bay Resort & Spa, an IHG Hotel is bound to be seamless. Explore nearby attractions like Denarau Marina and Golf and Racquet Club, and travel hassle-free with the paid airport shuttle service.

Important information:

We would like to inform you that we are currently undergoing some construction work to enhance our facilities and provide you with an even better experience in the future. We have taken every measure to minimize any disturbance and ensure your stay remains relaxing and enjoyable.

If you have any concerns or require assistance, please do not hesitate to contact our front desk. Thank you for your patience and cooperation.

Please note that a 3% service fee will apply to all credit card transactions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAN

Location

Guest Reviews

Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 7.96
Overall Experience: 9.43
N
Nive family_with_children nz
10
Wish we stayed longer!!
Pros:

Breakfast every morning was great! Our room was awesome, money well spent! Staff were all friendly.

2026-08-29 via Nuitee
S
Sharon family_with_children au
1
Rip off and a money pit
Pros:

The only good thing about the hotel was the breakfast

Cons:

I definitely don’t think that the hotel was worth our money. Our bathroom door didn’t even close properly and the hot water in the shower wasn’t even hot at all even after waiting for the water to run for a couple of minutes!

2026-08-28 via Nuitee
L
Lesh couple nz
7
I would not be keen to return or recommend to my family and friends
Pros:

Overpriced compared to other IHG partners especially with the facilities and services provided

Cons:

The reception was not warming. Not all guest are greeted the same. Staff need to be aware as it was very obvious

2026-08-27 via Nuitee
T
Tom couple au
7
2026-08-26 via Nuitee
L
Louisa couple au
8
Nice, not worth the money.
Pros:

Room was quiet, clean and nice to be upgraded.

Cons:

Very rough finishes in the room. Still had pencil marks on tiles in bathrooms. Cable in wardrobe hanging loose on shelf.

2026-08-25 via Nuitee
A
Ahliya Smita solo_traveller fj
10
2026-08-25 via Nuitee
A
Amy family_with_children nz
8
Beautiful resort but missing a few things to make it amazing
Pros:

Beautiful pools, bars and eatery’s. Right by the ocean with great lawn space for kids. Pools very kid friendly. Room was great size with all the amenities. Very friendly kind staff who were also great with the kids.

Cons:

The room was not clean - have a crawling baby and within 5 minutes of crawling around the room his hands, knees, and feet were black. We noticed on our feet as well.
The fold out couch bed for my toddler was very thin, uneven and unstable. We moved the very thin mattress onto the floor instead.
Also found we had to ask staff multiple times for anything (very much on Fiji time)
For the price we had expected a bit more in terms of cleanliness, service and attention to detail.

2026-08-25 via Nuitee
M
Maureen couple fj
7
2026-08-24 via Nuitee
A
Alia family_with_children ca
10
2026-08-24 via Nuitee
M
Madelyn couple au
10
Pros:

Everything, we couldn't fault this beautiful place! We will be back!

2026-08-23 via Nuitee
D
Deborah solo_traveller nz
10
Luxurious retreat in a gorgeous location.
Pros:

Beautifully appointed. Wide range of facilities. Very welcoming staff who went out of their way to ensure our stay was wonderful.

2026-08-23 via Nuitee
H
Hilary family_with_children gb
4
Disappointing
Pros:

Staff are lovely but whole thing is a bit disorganized.

Cons:

Arrived at 1630 for a one night stay but room was not ready. Couldn’t order food or drink at the pool while waiting without a room number. All just a waste of time. Almost no hot water in room due to maintenance issues.

2026-08-23 via Nuitee
L
Lindsey family_with_children nz
10
Awesome stay, highly recommend the hotel and incredible staff…
Pros:

Breakfast buffet was amazing, lots of choice and good quality. Staff were incredible, super welcoming and friendly. Special shout out to Mitch, Jess, Elmo and the recreation team who were incredible with our little boy Finn. They made our stay all the more special, saying hi to him every day, playing rugby with him and just going above and beyond. Room was immaculate, spacious and modern. Pool was fabulous too, with the kids pool having a little slide which kept our boy happy each day.

Cons:

The only down side, which isn’t really a reflection on the hotel itself, was the surrounding area. The beach wasn’t great, a lot of stray dogs which were quite intimidating when they followed you and nothing in the area you would really take a walk to. If you’re happy staying within the resort grounds this would be a perfect hotel for you.

2026-08-23 via Nuitee
S
Seini couple au
7
2026-08-22 via Nuitee
L
L family_with_children nz
8
2026-08-21 via Nuitee
S
Sheral extended_group fj
7
Pros:

I liked the pool and the tub and loved the staff

Cons:

There was a lot activities going on but we were not aware of it.. we missed out on a lot.. staff needs to tell the guest what’s going on each day… they did write it on a board.. but no one has the time to stop and read the board.. everyone misses the board when they enter the lobby..

2026-08-20 via Nuitee
V
Vikesh Rikneel family_with_children fj
10
2026-08-20 via Nuitee
B
Berona solo_traveller nl
10
2026-08-19 via Nuitee
M
Mary solo_traveller au
6
Crown resort and spa Fiji experience
Pros:

Friendly team, nice pool area.
Nice bathroom in too.
Comfy bed

Cons:

Location
Food options
Beach was disappointing
Room was large but the decor was very drab and cold. Furnishing looked worn and uncomfortable.
Difficult to get in room information

on articulately on spa options
Basic TV not smart TV

2026-08-19 via Nuitee
A
Adeline couple br
8
Pros:

Cama

Cons:

Limpeza

2026-08-19 via Nuitee