Elements Hotel & Shops

Hotels
Independent
9 (191 reviews)
Hendrikplein, Willemstad, Curaçao , Willemstad , CW

Facilities

Free beach cabanas
Health or beauty spa nearby
Guest education on local ecosystems and culture
Free WiFi
Terrace
Luggage storage
Concierge service
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Modern and comfortable rooms
Good food options
Cons:
Cleanliness issues
Overpriced restaurant

Categories

Cleanliness
8.33
The reviews indicate there were cleanliness issues with some rooms, particularly with old rooms and unclean bathrooms.
Service
9.8
Many reviews highlight exceptional service, especially from staff at the front desk and pool deck.
Location
9.34
The location is praised for its convenience, being close to restaurants, shops, and landmarks.
Room Quality
8.79
Rooms are described as modern and comfortable, although some noted issues with cleanliness were present.
Amenities
9.32
The rooftop bar and food options were well received, contributing positively to the experience.
Value for Money
8.28
Some reviews suggest the restaurant is overpriced, affecting the overall value for money.
Food and Beverage
8.83
Food quality is mentioned positively, especially at the steak and seafood restaurant; however, there were some concerns about prices.
Overall Experience
9.3
Overall, many guests enjoyed their stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:41

Property Description

Luxurious Amenities for Relaxation
Indulge in onsite massages and take a refreshing dip in the outdoor pool.

Culinary Delights and Refreshing Drinks
Enjoy a variety of local and international cuisine at Cascada Restaurant and unwind with a drink at the poolside bar or one of the three bars/lounges.

Convenient Services and Comfortable Accommodations
Benefit from complimentary wireless internet access, concierge services, and amenities like Egyptian cotton sheets and pillowtop beds.

Book your luxurious stay at Elements Hotel & Shops and immerse yourself in the heart of Willemstad's vibrant Pietermaai District.

Important information:

  • Pool access available from 10:00 AM to 6:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9
Based on 191 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.79
Amenities: 9.32
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 9.3
A
Annesh partner
6
Pros:

Did not try the laundry service. But the staff was awesome!

2025-10-09 via Nuitee
K
Keon family_with_children
8
Pros:

The area was quite nice, staff was friendly, only issue was hearing the toilets of the upper rooms being flushed was a little disturbing with the constant noise anytime someone uses the washroom other than that no issues at all.

2025-10-09 via Nuitee
D
Dave
10
Pros:

Exceptional Stay: Prime Location and Stellar Service
I had a truly great stay at this hotel, and I wholeheartedly recommend it. The two major selling points for this property are its prime location and the exceptional service.
The hotel’s location is outstanding. The convenience to get to eating, dining, and all the other places of interest around the city is unparalleled—everything you could want to see or do is within easy walking distance. This saved so much time and made exploring the city incredibly easy.
Beyond the perfect location, the service was excellent from start to finish. The staff were extremely friendly, attentive, helpful, and highly accommodating throughout my entire trip. They genuinely went out of their way to ensure I had a comfortable stay.
I must give special thanks to a few individuals who truly made a difference: Shediah, Shelsie, Mickiesha, and Nissandro. Each of them helped me out every step of the way with a kind word, a helpful suggestion, or just ensuring a smooth experience. I am truly grateful for their professionalism and warmth.
This is a fantastic property for anyone looking for convenience and top-tier hospitality.

2025-10-07 via Nuitee
S
Shakiem friends
6
Pros:

Good hospitality and services

2025-10-07 via Nuitee
S
Shaniqua
8
Elements is a MUST!
Pros:

Very centralized to the floating bridge, Curaçao and Dushi signs, markets, souvenir shops and more. Great location. The staff was AMAZING! Eesh literally walked me to the street to assist me with the parking setup and was extremely helpful throughout our stay. Chelsea was great as well and the housekeepers were helpful and had great energy. The rooftop bar was such a good time Friday and Saturday. The restaurant downstairs is delicious and has great ambiance. Jose is delightful and kind. I would definitely stay here again!

2025-09-30 via Nuitee
E
Eduard partner
8
Pros:

Nice room & staff

2025-09-30 via Nuitee
K
kolis friends
10
Pros:

The people and the staff at the Elements are great essentially Chelsea. The receptionists she was very welcoming 🙏 😊 she make my experience better thanks to all the staff of Elements and the hotel

2025-09-30 via Nuitee
D
DANIEL
10
Pros:

Excelente. Nos encantó

2025-09-29 via Nuitee
A
Anthony
6
Pros:

Decent hotel.. Ish on the front desk should be used as a model for exceptional customer service. Super smiley, goes above and beyond and an absolute pleasure to encounter. The staff up on the pool deck early evening - not so much. Not even eye contact, let alone a hello... but I guess they are too cool for that. Be aware, certainly on the Friday & Saturday night that I stayed there, there was loud pumping music which permeates into the rooms until around midnight. Other than that - decent hotel and the steak & seafood restaurant on the ground floor was great. Spot on customer service and delicious food.

2025-09-28 via Nuitee
A
Anthony
10
Pros:

Great restaurants and shopping at your door step. Staff was amazing and quick check in.

2025-09-27 via Nuitee
C
Carla
10
Voltarei outras vezes
Pros:

Hospedagem maravilhosa perto de tudo, fui várias vezes a Otrobanda a pé. Balada e bar do hotel muito bom. Recomendo principalmente para quem for sem carro. Recepção atenciosa e receptiva.

2025-09-24 via Nuitee
J
Jin
10
Pros:

Great stay

2025-09-24 via Nuitee
L
Lugendrick partner
10
Pros:

The location is absolutely perfect—right in the middle of the historic Punda district.
Our room was modern, clean, and very comfortable.
we had everything we needed for a relaxing stay.

2025-09-21 via Nuitee
G
Gelila
10
Pros:

Amazing service from staff!

2025-09-19 via Nuitee
B
Brandon friends
10
Pros:

The Element is a very good place to stay the local atmosphere is great they welcome you with open arms. Very good place to stay the roof top staff is amazing Xrp to the moon. The front desk ms.chelsea was very helpful and was able to check in hassle free with great convenience and conversation. The star of the stay is Ms.Sasha took her time to clean while maintaining her welcoming positive energy thank you so much I suggest everyone stay here Bondia!!!

2025-09-16 via Nuitee
F
Franklin
10
Pros:

On

2025-09-15 via Nuitee
Y
Yerlisbeth family
10
Pros:

We enjoyed our stay Element Hotel, the staff was really nice and helpful. The room was clean and comfortable. Excelente location!

2025-09-09 via Nuitee
M
Mani partner
2
Pros:

The staff were rude and the restaurant is overpriced, room is old and bathroom is not clean. Overall not a good experience and worth the money . I will stay somewhere else

2025-09-08 via Nuitee
A
Andres
10
Great hotel near to all
Pros:

Great location

2025-09-07 via Nuitee
A
Alan
10
Great stay
Pros:

Very nice place to stay. In the middle of town.

2025-09-06 via Nuitee