The Hills Residence

Hotels
8.9 (248 reviews)
69 Welfare Road , Simpson Bay , sx

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Facilities

Offsite parking discounted rates available
Nightclub
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Soundproof rooms
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Great location
Beautiful views
Cons:
Poor cleanliness
Inconsistent service

Categories

Cleanliness
8.11
Several reviews mentioned issues with cleanliness, indicating the need for better housekeeping.
Service
9.58
General positive sentiment towards service staff, although some issues were noted.
Location
9.62
Multiple reviews praised the location for its proximity to restaurants and attractions.
Room Quality
8.07
Complaints about room quality, including cleanliness and furniture issues.
Amenities
8.6
Some amenities were lacking, particularly in maintenance and preparation.
Value for Money
9.06
Generally good value noted but expectations were high based on price.
Food and Beverage
9.11
Not specifically mentioned, assigned target overall rating.
Overall Experience
9.08
Guests had mixed feelings but were generally satisfied with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 13:28

Property Description

Luxurious Accommodation with Rooftop Pool
The Hills Residence in Simpson Bay, just 600 meters from Kim Sha Beach, offers a lavish stay with a rooftop pool, casino, and terrace. Enjoy the convenience of free private parking, a restaurant, and free WiFi throughout the property.

Modern Amenities and Services
Relax in air-conditioned units equipped with flat-screen TVs, kitchens, and private bathrooms with premium toiletries. Benefit from a hot tub, 24-hour front desk, and full-day security.

Convenient Location for Leisure
Explore the area with ease, as Simpson Bay Beach is nearby. Take advantage of on-site bar, cycling opportunities, and car hire services. Unwind in style at The Hills Residence. Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 248 reviews
Cleanliness: 8.11
Service: 9.58
Location: 9.62
Room Quality: 8.07
Amenities: 8.6
Value for Money: 9.06
Food and Beverage: 9.11
Overall Experience: 9.08
S
Smith • couple • us
10
2026-05-14 • via Nuitee
B
Brown-Carty • solo_traveller • bq
1
Most horrible experience ever !
Pros:

The view !

Cons:

I’m extremely disappointed with my experience at this hotel. Throughout my stay, promises were constantly made but never followed through on. Every concern was met with apologies and assurances that things would be “made right,” yet nothing was ever actually done.
I can sit and type for hours but ill keep it very short.

Communication and customer service were very poor. The manager always seemed to have an excuse instead of finding real solutions, and it honestly felt like the only thing that mattered was that payment for the room went through — not the comfort or satisfaction of the guests.

As a paying guest, I expected much better hospitality, honesty, and follow-up. Unfortunately, this stay left me feeling ignored and frustrated. The only positive thing I can truly say about this place is that the view was beautiful.

Sadly, based on this experience, I would not stay here again or recommend it to others.

2026-05-07 • via Nuitee
D
Dale • solo_traveller • us
10
Simply the best and I would stay there again.
Pros:

It's my favorite place to stay in St. Maarten. The view of Simpson Bay is amazing. This is my 3rd time staying at The Hills, thanks

Cons:

All was great.

2026-05-07 • via Nuitee
M
MOUTOUCARPIN • solo_traveller • gp
10
2026-04-30 • via Nuitee
O
Oselita • solo_traveller • nl
8
Pros:

cleaniness

Cons:

no drier.

2026-04-29 • via Nuitee
G
Gwenecia • couple • ai
8
2026-04-28 • via Nuitee
L
L • family_with_children • ca
10
Cons:

Signage indicating where the lobby is would help

2026-04-28 • via Nuitee
B
Blen • couple • ca
10
2026-04-27 • via Nuitee
R
rucker • extended_group • us
10
AMAZING, will be back.
Pros:

Everything. The rooms were perfect. The location was great, it’s near alllll of the main clubs, and restaurants. No need for driver or car, everything was walking distance. 10 mins or less. Front desk check-in was great

Cons:

I don’t think I had any dislikes. Just be mindful to not drop food around or etc because ants will get it lol.

2026-04-26 • via Nuitee
N
Nick • extended_group • mt
10
Great
Pros:

Great place location and staff.

2026-04-25 • via Nuitee
S
Shanti • couple • cw
10
2026-04-25 • via Nuitee
K
Kayana • family_with_children • vg
8
It was okay.
Pros:

The views, the privacy

Cons:

Wasn’t as clean as I expected it to be.

2026-04-24 • via Nuitee
S
Shakierah • couple • us
9
2026-04-22 • via Nuitee
L
LeKeysha • solo_traveller • us
9
Had a wonderful stay—The Hills Residence was comfortable, well-located, and exceeded expectations.
Pros:

The location is good. Plentiful parking. Modern and spacious apartment. Enjoyed the amenities (e.g. pool, washer & dryer, patio, beach supplies, full kitchen).

Cons:

My apartment was fairly clean. The pull-out bed didn’t have any linen and trash was found underneath the sofa. The shower has a cloth curtain, not a glass door.

2026-04-22 • via Nuitee
G
Grace • couple • sx
4
But over all. Other than the smell my stay was still good.
Pros:

I loved the view and the pool area. That was awesome.

Cons:

I didn’t like the fact that when you enter into the room it had a type of heavy smell to it especially the bathroom area. I had to open up the doors so it can leave the room. Even after all that the smell was still there. It smell like mole.

2026-04-19 • via Nuitee
M
Marion • couple • de
9
Pros:

Super Aussicht auf dem Berg bzw. Hügel. Schöne , gut ausgestattete Wohnungseinrichtung. Wunderbar schön ruhig, Toller Pool.

Cons:

Ohne Eigenes oder Leasing- Auto sollte man in St.Maarten nicht unterwegs sein. Es gibt zwar einen Service bei der Hills Residenz, der die Koffer auf den extrem steilen Berg hochfährt. Allerdings haben wir bei der Abreise ewig lange auf ein vorbestelltes Taxi gewartet. Musten dann den steilen Berg mit den Koffern runterlaufen, um erneut ein Taxi ordern zu können.

2026-04-19 • via Nuitee
S
Sahri • couple • ca
10
It was an amazing stay
Pros:

The location was great the conso was very clean and staff members were super nice

2026-04-14 • via Nuitee
A
Alie • solo_traveller • ai
10
The staff is so chill. They make u feel like u coming home.
Pros:

The staff at the front desk is super cool

Cons:

The staff at the front desk and the location, the pool is dope too

2026-04-12 • via Nuitee
T
Tunisia • solo_traveller • us
6
Pros:

The location convenience

Cons:

The light on the outside was shining in the bedroom window

2026-04-10 • via Nuitee
M
Mergline • solo_traveller • us
7
Overall, I enjoyed my stay, but the cleanliness needs improvement, especially considering the price.
Pros:

The location was excellent, within walking distance of all the popular tourist attractions. The view from the property was breathtaking, and they also provided birthday décor; however, this was available at an additional cost.

Cons:

The cleanliness of the room was not the best, particularly in the bathroom. The hand-held mirror in the drawer still had toothpaste residue on it, and the shelves had not been cleaned thoroughly. There was also a bar of soap left in the shower on the containers labeled "shampoo, conditioner, and body wash." Thankfully, I always sanitize before staying anywhere.

2026-04-08 • via Nuitee