W Macau - Studio City

Hotels
•
W Hotels
9.2 (1939 reviews)
Avenida de Cotai , Macau , mo

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent staff service
Spacious and clean rooms
Cons:
Mixed feelings about check-in process
High prices for certain amenities

Categories

Cleanliness
9.19
Specific sentiment from text indicating that the cleanliness was highly satisfactory.
Service
9.66
Numerous reviews highlight helpful staff and excellent service.
Location
9.2
Access to transportation and proximity to attractions were positively mentioned.
Room Quality
9.15
Spacious and modern room design received favorable feedback.
Amenities
9.18
Facilities like the pool, spa, and gym were appreciated.
Value for Money
8.64
Some reviews mentioned pricing, but the overall experience justifies costs.
Food and Beverage
9.19
Breakfast options were widely praised for variety and quality.
Overall Experience
9.36
The overall stay was enjoyable with a few mixed feelings about check-in organization.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:43

Property Description

Luxurious Accommodation:
Experience 5-star luxury at W Macau - Studio City, located in the heart of Macau. Enjoy air-conditioned rooms with modern amenities including a flat-screen TV and a private bathroom.

Top-Notch Facilities:
Indulge in the hotel's indoor pool, fitness centre, and concierge service. Take advantage of the free WiFi, restaurant, and bar for a truly relaxing stay.

Convenient Location:
Explore nearby attractions such as the Macau Tower Convention & Entertainment Centre and Lilau Square. With the airport just 3 km away, your journey to relaxation begins as soon as you land.

Book your stay at W Macau - Studio City for a lavish and unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Adults stay for MOP 575 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1939 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.2
Room Quality: 9.15
Amenities: 9.18
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 9.36
H
HANG KUM • extended_group • hk
10
非常舒適的住宿，是渡假的好地方，已經重複多次入住
Pros:

房間寬敞舒適，員工服務態度親切和細心，泳池及按摩池是我最欣賞的設備，餐飲於『津津』美味，員工細心！ 酒店專車路線多，酒店附近遊覽地方佳

Cons:

沒有不喜歡

2026-06-27 • via Nuitee
M
Miki • couple • jp
10
Pros:

ホテルのビュッフェを利用させていただきました！
その方がリオさんという方でしたがとても感じがよく、とても気持ち良い時間を過ごすことができました。
接客対応、サービス精神尊敬します！

2026-06-26 • via Nuitee
L
Linda • couple • hk
6
體驗比較差。
Pros:

房間舒適

Cons:

19/6 check in時沒有房間，我們需要一直等到下午6時後才可以取到房間，我們在商場內遊走最少3小時，前台櫃檯職員表示因為人手不足導致房間未能清潔，延遲check-in時間，為此已對前台職員表示不滿及需要投訴。其後前台職員將check out時間延遲至21/6下午1時作為補償，但是這個酒店下次不會再住。

2026-06-26 • via Nuitee
L
Linda • couple • hk
6
體驗比較差。
Pros:

房間舒適。

Cons:

19/6 check in時沒有房間，我們需要一直等到下午6時後才可以取到房間，我們在商場內遊走最少3小時，前台櫃檯職員表示因為人手不足導致房間未能清潔，延遲check-in時間，為此已對前台職員表示不滿及需要投訴。其後前台職員將check out時間延遲至21/6下午1時作為補償，但是這個酒店下次不會再住。

2026-06-26 • via Nuitee
S
Sherlin • couple • sg
7
Not value for money, $400ish SGD for a night stay
Pros:

Spacious

Cons:

Toilet floor is slippery and hair dryer is not working

2026-06-26 • via Nuitee
L
LUNG SANG • couple • hk
9
Pros:

Location is good

2026-06-25 • via Nuitee
J
Jennifer • couple • tw
9
設計時尚，房間寬敞舒適，早餐豐盛美味，幾乎無可挑剔，太喜歡了‼️
Pros:

地點很棒，服務非常好

2026-06-22 • via Nuitee
T
te hsun • family_with_children • tw
9
2026-06-22 • via Nuitee
S
Sara • couple • ch
9
2026-06-22 • via Nuitee
P
PEIHSUAN • solo_traveller • tw
9
2026-06-21 • via Nuitee
P
PEIHSUAN • couple • tw
9
2026-06-19 • via Nuitee
R
RYUSUKE • solo_traveller • jp
9
2026-06-19 • via Nuitee
邱志純 • solo_traveller • tw
10
Pros:

服務人員服務品質好，房間打掃完有特殊小驚喜。

2026-06-18 • via Nuitee
邱志純 • solo_traveller • tw
10
2026-06-18 • via Nuitee
N
Neha • family_with_children • au
10
An exceptional hotel with a perfect location, spacious modern rooms, and outstanding service
Pros:

I highly recommend the W Macau – Studio City and will certainly be returning. The hotel delivers a top-tier experience across the board:

Location (10/10): Perfectly situated on the Cotai Strip, putting all major hotels within easy walking distance or a short taxi ride. The complimentary shuttle service to and from the Macau immigration port is also incredibly convenient.

Customer Service (10/10): The staff are exceptionally professional, and the service was warm and welcoming from the moment we arrived.

Rooms (10/10): Our room was fantastic—very modern and impressively spacious.

Buffet Breakfast (10/10): The breakfast is outstanding, especially for those with specific dietary needs. We pre-ordered from their Indian menu, and the chef went above and beyond to ensure everything was prepared exactly to our requirements. It is a great relief to find a hotel that offers such high-quality Indian vegetarian options.

Cons:

Our check-in time was 3pm and we had booked 3 rooms. We arrived around 5.30pm and only 1 room was available to us. Though the customer service was excellent, I found the delay in check-in disappointing from a 5-star property.

2026-06-16 • via Nuitee
A
Asya • couple • de
10
2 entspannte Tage im perfekten Ambiente
Pros:

Wir hatten ein Zimmer mit King-Size-Bett und Stadtview in der 20. Etage. Das Zimmer und der Ausblick waren sensationell. Alles war sehr sauber, schöne eingerichtet, so viele Amenities, die zusätzlich dazu gehörten. Das Essen aufs Zimmer war auch sehr schmackhaft.

Cons:

Nichts

2026-06-16 • via Nuitee
S
Shiva • family_with_children • in
10
2026-06-16 • via Nuitee
T
TAI NIN • solo_traveller • hk
8
2026-06-15 • via Nuitee
K
Kai Yin • couple • hk
10
2026-06-15 • via Nuitee
S
Stambek • couple • hk
5
Pros:

Nice location, modern design

Cons:

It was a surprise for a birthday of my wife. But during check in at reception it was ruined. Expenses were showed to my wife. The pool was very small and crowded. Otherwise the room was excellent.

2026-06-15 • via Nuitee