PARKROYAL Serviced Suites Jakarta

Hotels
PARKROYAL Serviced Suites
9.1 (605 reviews)
Luminary Tower Jalan M.H. Thamrin No.10 , Jakarta , id

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Excellent customer service
Cons:
Entertainment system quality could be improved
Breakfast variety could be wider

Categories

Cleanliness
9.23
The room is very clean, and the overall cleanliness is praised in multiple reviews.
Service
9.4
Service was very good across all areas, friendly and helpful.
Location
9.24
The hotel is beside the mall, offering easy access to foods and a central location.
Room Quality
8.99
Rooms are furnished well and spacious, with a great view of the city.
Amenities
9.02
Great amenities including a buffet breakfast and spacious areas.
Value for Money
9.08
Offers good value relative to similar hotels, especially for groups.
Food and Beverage
8.73
Buffet breakfast could be improved but overall nice with many options.
Overall Experience
9.1
Generally a wonderful experience with compliments on staff and accommodations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 19:16

Property Description

Luxurious Eco-Friendly Living

Sustainable Living: PARKROYAL Serviced Suites Jakarta is a sustainable apartment that encourages eco-friendly travel choices. With river and city views, guests can reconnect with nature while enjoying modern comforts.

Modern Amenities: The accommodation offers a fitness room, free WiFi, and family rooms. Each unit is well-equipped with air conditioning, a flat-screen TV, and a kitchen with essential appliances. Guests can also indulge in a continental breakfast during their stay.

Convenient Location: Situated in the vibrant Tanah Abang district, the property is within walking distance to Selamat Datang Monument and Grand Indonesia. Explore nearby attractions like Tanah Abang Market and the National Museum of Indonesia.

Book your stay at PARKROYAL Serviced Suites Jakarta for a luxurious and sustainable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 605 reviews
Cleanliness: 9.23
Service: 9.4
Location: 9.24
Room Quality: 8.99
Amenities: 9.02
Value for Money: 9.08
Food and Beverage: 8.73
Overall Experience: 9.1
S
syasya couple au
9
Lovely staff, comfortable if staying with family.
Pros:

All the staff were extremely lovely. Very spacious rooms if you’re coming with family

Cons:

If only the MRT was linked to the mall under the hotel and if grand Indonesia was linked to the mall aswell

2026-04-09 via Nuitee
W
Wei-Chi extended_group tw
8
Pros:

早餐讓人意外的好~很棒

Cons:

電梯有時回應較慢

2026-04-08 via Nuitee
E
Enqi extended_group sg
9
GREAT.
Pros:

AMAZING stay in PARKROYAL Serviced Suites in Jakarta. The staff were all very attentive and friendly, especially the bellboys at the concierge. They were really amazing. Room was clean and well-equipped, and the bed was comfortable. The pillows were a little too soft for our liking, but other than that - it was a great place with great location. We will definitely be back!

2026-04-07 via Nuitee
L
LIWEN couple tw
10
2026-04-06 via Nuitee
M
Melatie family_with_children nl
9
Nice for families, great stay. Will be back again.
Pros:

We wanted to be close to Bunderan HI so the location was great for us. The apartment itself is great. It was our second time here and we enjoyed it again! The apartment is big, clean, new and you have all you need. The beds are comfortable - loved our stay - again! Staff is friendly and helpful and the breakfast is good.

2026-03-30 via Nuitee
M
Melatie family_with_children nl
9
Loved our stay again - will definitely be back
Pros:

We wanted to be close to Bunderan HI so the location was great for us. The apartment itself is great. It was our second time here and we enjoyed it again! The apartment is big, clean, new and you have all you need. The beds are comfortable - loved our stay - again! Staff is friendly and helpful and the breakfast is good.

2026-03-30 via Nuitee
M
Mohammad family_with_children au
10
Absolutely enjoyed our stay@ Parkroyal
Pros:

Staff members...excellent, I repeat excellent staff members. All the staff members are excellent-5 star including front desk/reception, concierge staff, staff serving morning breakfast all are very friendly, super efficient and very respectful. If you need something...they will do it. They treated us like celebrities!! I also must say the name of the Customer Experience Mamager Acyntia- excellent hospitality and very caring- Thanks to all of you.

The view from my room- it was 80th floor and the city view was breathtaking!! Absolutely amazing!!

Bed was excellent, room service was very very good...clean, housekeeping done in timely manner. Excellent breakfast and a range of good varieties of food....

Oh! I forgot to mention- the washing machine was super convenient indeed!!

Cons:

Aircon- could be more user-friendly.

2026-03-27 via Nuitee
B
Baekyoung couple kr
9
Pros:

직원이 매우 친절해요. 시설이 매우 깨끗해요. 매일 청소해주고 시트 갈아주고 커피차 물 보충해줘요

Cons:

요리냄비와 후라이팬 캡슐커피메이커는 있는데, 접시와 그릇이 없어요

2026-03-20 via Nuitee
K
Khalehd couple sa
10
Excellent
Pros:

Excellent

Cons:

Excellent

2026-03-09 via Nuitee
K
Khalehd solo_traveller sa
10
I recommend this hotel .
Pros:

Good location near grand Indonesia Mal ( 3 Malls nearby with walking distance.Breakfast Excellent. Good view.

Cons:

Noting

2026-03-09 via Nuitee
F
Frank couple au
9
2026-03-08 via Nuitee
W
Wan Atikah couple my
10
Great apartment
Pros:

Beautiful, spacious n clean.

Cons:

None

2026-02-27 via Nuitee
J
Johannes solo_traveller ch
9
2026-02-26 via Nuitee
S
SHUHADA couple my
10
2026-02-23 via Nuitee
S
Sophio solo_traveller ge
10
2026-02-22 via Nuitee
T
Turki couple sa
8
2026-02-14 via Nuitee
A
Abdulrahman couple au
9
سأعيد التجربة ان شاء الله
Pros:

اقمت 6 ليال بجناح تنفيذي بغرفة نوم واحدة بالطابق 78

كانت إقامتي جميلة جدًا من جميع النواحي ، الطاقم في غاية اللطف والاحترافية، سواءً في الاستقبال أو أثناء الإقامة وحتى عند المغادرة، وكان التعامل راقٍ ومريح.

الموقع جميل ومميز، حيث إنه ملاصق لمركز تسوق صغير يضم مطاعم وكوفيهات جميلة جدًا، كما تتوفر فيه منصة المشاهدة الشهيرة UP at Thamrin Nine ، بالإضافة إلى ذلك قريب من أكبر مولات جاكرتا Grand Indonesia مما يجعل الموقع عمليًا وممتازًا للتنقل.

الإفطار جميل ومتنوع، ورغم أن معظم الأصناف تميل إلى المطبخ الشرق آسيوي، إلا أن الجودة ممتازة والتجربة ممتعة.

أتقدم بجزيل الشكر لجميع العاملين على ذلك الاهتمام، وكانت تجربة رائعة وأوصي به بكل تأكيد.

Cons:

الملاحظة الوحيدة والبسيطة هي أن الزجاج الخارجي يحتاج إلى تنظيف، وهو أمر بسيط ولا يؤثر على جودة الإقامة بشكل عام.

2026-02-13 via Nuitee
A
Ali Redza Bin couple my
10
A memorable visit with excellent accommodation
Pros:

Complete facilities with excellent location

Cons:

None

2026-02-11 via Nuitee
A
Abdullah family_with_children sa
10
شكرا لكم على الاقامة الجميلة ذكرى لاتنسى
Pros:

كل شي جميل

Cons:

لا شي

2026-01-30 via Nuitee
H
HAMZAH couple sa
10
2026-01-30 via Nuitee