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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Room service
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Terrace
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Non-smoking throughout
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Free wired internet
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Access to nearby outdoor pool
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Self parking (surcharge)
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Internet access
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Exercise/lap pool
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Japanese garden
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Covered parking
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Casino nearby
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Swimming nearby
Review Highlights
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Property Description
Luxurious Accommodation
Coconut Palms Resort & Diamond Casino, nestled in Port Vila, offers a luxurious stay just 8.3 km from Konanda Reef. The hotel boasts an outdoor pool, private parking, and a charming garden and terrace.
Modern Amenities
Guests can enjoy free WiFi, room service, and a 24-hour front desk. Each tastefully decorated unit features a flat-screen TV and a private bathroom with a shower and hairdryer. Some rooms even come with a balcony offering scenic views. Bed linen and towels are provided for added comfort.
Convenient Location
Conveniently situated 8 km from Bauerfield International Airport, this 3-star hotel is the perfect choice for travelers seeking comfort and relaxation. Book your stay at Coconut Palms Resort & Diamond Casino now for an unforgettable experience.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Location
Guest Reviews
The staff are friendly. The rooms are affordable and the place is close to a lot of stores and amenities.
Thank you Lisa and the rest of the staff I have met.
Prox
Trop petit les machine casino trop ancien
I use to stay in this place, somehow there are changes, its use to be quality, now lot has changed. Good location nearby everything. Everything inside including shower is not quality, according to the prices. I only like the pool and the staff.
Shower, toilet, not quality.
Le personnel est vraiment attentif aux attentes des clients, ils sont très réactifs aux demandes faites au dernier moment, la chambre est fonctionnelle. Mais dans tous les cas, le personnel est vraiment très agréable et gentil, on s’y sent comme à la maison. La piscine est chauffée et propre. Je recommande vivement cet hôtel et si je devais revenir je choisirai encore cet hôtel. 😁😄😄😃
Dommage qu’il n’y est pas de frigo dans la chambre, c’est le seul point manquant à mes yeux.
Nice and clean
No cleaners during the 2 nights we’ve stayed there. But it’s all good we’ve managed.
It’s a pity that they don’t have current kitchen working they have all the facilities there but I’m not using it
Obviously, being able to have a meal on the site and also having more than the one TV Channel In English
The staff are friendly and the location is good.
The Coconut has potential to be great.
A/C worked
Bed was good and clean at least.
Corner shop next door has supplies...
Shower was random - sometimes ok-ish, sometimes no hot water, sometimes no water.
Paid extra for balcony - tiny and looks out over pig pen next door.
Wifi does not work in the rooms, works ok by the pool.
Nothing is included - have to ask repeatedly for towels, bath mats, toilet paper, tissues.
The room will not get cleaned unless you leave your key at the front desk in the morning. Don't be fooled by the 'do not disturb' sign....it means nothing.
Has Tv but all in Chinese (you cant change it), and have to pay for movies. Tv channels don't work.
Pool is waist deep (mostly)
Bathroom is old, run down, broken, smells like wee, not super clean.
Not many food options close by. Need to walk 10mins-ish. No food at hotel.
Friend booked the slightly bigger room with no balcony and it was a tad better than the balcony room. Still had the same issues with the shower, wifi and towels....
Friends staying at the Melanesian paid a fraction more and had quite nice rooms by comparison, good showers, good food options, and decent wifi.
Don't expect a view.
Even though they have a kitchen, they don’t supply breakfast. They could have an Nivan chef in there doing breakfast for people it would be most appreciative. I’m sure by the people who stay there.
It would be good as they had Starlink. They only have one channel for European which is the local Vanuatu channel and it would be good if they had Foxtel or CNN in there as well for the non-Asian non-Chinese guest WhoGet fantastic Chinese Channels
Staffs are so friendly,polite and kind. Affordable price. Just less than 15 mins walk to the shore. Room condition is fair. Have small gaming there.
WiFi.
None.
Le fait qu'ils aient envoyé 1 navette pour me recuperer à l'aéroport pour 1500 vatus.
Pas de micro onde, ni Frigidaire dans la chambre
Et impossible de manger à l'hôtel,donc si vous arrivez le soir (rien pour diner) pas de ménage journalier, il a fallu à la fin du séjour, aller demander à la réception. Chambre petite.
No breakfast or other meals were on offer. The restaurant doesn’t exist anymore
There is no restaurant, but the ad talks about a fully catered restaurant. So no breakfasts, no lunches and no dinners!
There was a young Chinese couple fighting that night. The girl was screaming like she was being murdered. I reported it to reception and security, but no action was taken. The screaming went on way past 1:00am.
I also received an email from Booking.com advising me that the resort has told them that I didn’t check in on 0/01/2026 as scheduled. While I checked in, but requested an upgrade so I can check out late on the 02/01/2026 because the single room I booked initially was booked for an incoming guest on the 02/01/2026 and was not available for a late checkout. So my single room booking was canceled by the resort and I was treated as a walk-in customer.
Clean and tidy
A bit dated
The property is close to supermarkets, restaurants and the main markets of Port Vila
Cockroaches in our bathroom, but is to be expected in a tropical climate!
La seule chose que nous avons apprécié est la modification de notre séjour à 2 nuits sans pénalité.
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