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Facilities
Property facilities
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Offsite parking discounted rates available
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Nightclub
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Sauna
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Karaoke
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Non-smoking throughout
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Private check-in/check-out
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Board games/puzzles
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Wheelchair accessible
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Kid meals
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Heated pool
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Evening entertainment
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Lower bathroom sink
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Infinity pool
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Emergency cord in bathroom
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Personal trainer
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Visual aids: Braille
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Broadcast Live sport events
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Happy hour
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Cooking class
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ATM/banking
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Shopping on site
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Television in common areas
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Nightclub
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Self parking (surcharge)
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Beach umbrellas
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Free pool cabanas
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Pool sun loungers
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Offsite parking discounted rates available
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Exercise/lap pool
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Secured parking
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Garage
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Swimming nearby
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Hosted evening meal (reserve)
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Rooftop garden
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Pool toys
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Amenities
Novotel Lubumbashi offers an outdoor swimming pool, fitness center, and terrace for guests to relax and unwind during their stay.
Dining and Entertainment
Guests can indulge in delicious meals at the hotel restaurant and enjoy entertainment at the on-site nightclub. Room service is also available for a cozy night in.
Comfort and Convenience
With air-conditioned rooms, free WiFi, and a 24-hour front desk, Novotel Lubumbashi ensures a comfortable and convenient stay for all guests.
Experience luxury and comfort at Novotel Lubumbashi. Book your stay now to enjoy a memorable trip to Lubumbashi.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 6 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People 13 years old and over stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Access and the staff
Clean the room later
Arrivée tardive et accueil sans peine car j'étais seul au comptoir, installation rapide et très appréciée
Équipements chambre :babouches, brosse à dent, petite pâte dentifrice...
la taille et l aménagement des chambres
peu de place au restaurant
Un bel emplacement, une chambre propre.
Un bon petit déjeuner, un bon restaurant.
Tout était parfait
Je trouve que l'eau de la douche n'est pas très chaude à mon goût.
Parking
I really appreciated the welcome at reception. The team is warm and gives positive energy . I also enjoyed the welcome tray in the room, as well as the follow-up they provide to ensure everything is going well.
Le standing est à un très bon niveau.L'hotel est propre avec un personnel accueillant et apte à l'écoute.
Les entrées ne sont pas bien filtrées et insuffisance de places dans le parking (trop étroit).
location
the lobby feels overcrowded and the entrance is also small
Oui, le service est excessivement lent et la qualité de la chambre ne justifie pas le tarif, qui est trop onéreux. De surcroît, le lit est inconfortable, malgré un petit déjeuner de grande qualité et un service appréciable. Cependant, une déception majeure subsiste : les procédures d'enregistrement et de départ qui sont insatisfaisantes. Le temps d'attente est inacceptable.
Le petit déjeuner
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