Holiday Inn Express & Suites Rhinelander by IHG

Hotels
•
Holiday Inn Express
9.1 (95 reviews)
1958 Navajo Street , Rhinelander , US
+1 715-420-2201

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Free
Children allowed

Facilities

Fitness facilities
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Very clean rooms and updated property
Comfortable beds
Excellent breakfast with good variety (including cinnamon rolls and soy-free options)
Friendly staff (specific staff praised)
Convenient location (near hospital, restaurants) and free parking
Nice facilities and scenic outdoor area
Cons:
Check-in/billing issues and occasional rude front-desk behavior
Pool floor extremely slippery (safety concern)
Maintenance problems (broken jacuzzi, shower door, non-working lights, machines out of order)
Loud heating/air-conditioning unit causing noise
Perceived overpriced for the issues reported

Categories

Cleanliness
9.1
Multiple reviewers praised the hotel as very clean with fresh updates and clean rooms/facilities; there were a few isolated reports of a dirty room and slippery pool floor.
Service
9.3
Staff described as extremely friendly (named staff praised) and helpful in many reports, though there were several check-in lapses, one instance of a snotty desk attendant and a duplicate card charge—overall service positive with occasional training/consistency issues.
Location
9.4
Convenient location -- close to a hospital, restaurants within walking distance and good for travelers; generally praised for location.
Room Quality
8.9
Rooms noted as comfortable and updated with comfy beds, but multiple maintenance/noise issues reported (very loud HVAC, non-working bathroom lights, shower/jacuzzi problems, slippery tub), giving mixed room-quality impressions.
Amenities
8.9
Breakfast and facilities (pool, scenic outdoor area) were enjoyed by guests, but there are safety/maintenance concerns (extremely slippery pool floor, broken jacuzzi, some machinery like pancake/coffee machine out of order).
Value for Money
7.8
Several guests felt the property was overpriced given the maintenance and service inconsistencies; others noted convenience and newness—value perception below the overall sentiment.
Food and Beverage
9.8
Breakfast repeatedly praised as very good with a nice variety (cinnamon rolls called out), and availability of soy-free options appreciated by guests.
Overall Experience
9.6
Majority of stays described as very positive ('awesome overnight stay', 'will definitely stay again') with clean facilities and good breakfast, though isolated check-in, maintenance and safety issues slightly mar the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:31

Property Description

Modern Rooms with Amenities

Complimentary Continental Breakfast

Recreational Facilities

Plan your stay at Holiday Inn Express & Suites Rhinelander today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 95 reviews
Cleanliness: 9.1
Service: 9.3
Location: 9.4
Room Quality: 8.9
Amenities: 8.9
Value for Money: 7.8
Food and Beverage: 9.8
Overall Experience: 9.6
C
clark • couple • us
9
Pros:

Beautiful Hotel very clean

2026-10-31 • via Nuitee
T
Tylor • couple • us
8
2026-10-30 • via Nuitee
B
bruce • couple • us
10
Best hotel in Rhinelander
Pros:

Well organized. Super clean. Great breakfast. Instant hot water. Free parking.

Cons:

Tub was a little slippery, but multiple grab bars.

2026-10-28 • via Nuitee
D
Doug • couple • us
10
2026-10-18 • via Nuitee
J
Jim • couple • us
10
2026-10-18 • via Nuitee
S
Susan • couple • us
10
2026-10-10 • via Nuitee
B
Bari • couple • us
9
Pros:

Fresh update clean room, comfy bed.

Cons:

The heating/ air-conditioning unit was crazy loud. Every time the heat kicked in we woke up.

2026-10-08 • via Nuitee
J
John • solo_traveller • us
10
Close to hospital that I had procedure at
Pros:

Easy to get into , a couple of restaurants within walking distance

2026-09-18 • via Nuitee
J
Jeff • couple • us
9
Cons:

The person that checked us in didn’t tell us how to find our room or anything, gave us our keys and told us what room we were in, that was it

2026-08-30 • via Nuitee
W
Wendy • couple • us
10
Awesome overnight stay.
Pros:

The beds were comfortable and the breakfast was great. The location was good for our travels. The staff was friendly and the facilities were clean.

2026-08-11 • via Nuitee
S
Susan • couple • us
9
We will definitely stay at his hotel again when we visit relatives in Rhinelander.
Pros:

The breakfast was tasty and included a variety of foods. I have an allergy to soy/soybean oil and I appreciated that some of the foods available were soy free.

Cons:

We were satisfied. We especially enjoyed the swimming pool and the scenic outdoor area.

2026-07-09 • via Nuitee
D
Donovan • family_with_children • us
8
Comfortable, clean, friendly staff
Pros:

Clean, updated hotel. Extremely friendly staff, especially Sheila.

Cons:

Both lights in our bathroom didn’t work when we woke up in the morning. Not sure if we turned off a main room switch somewhere, but they wouldn’t turn on

2026-07-08 • via Nuitee
K
Kayla • family_with_children • us
8
Pros:

Clean room

Cons:

Pool floor was extremely slippery. Both of my kids fell twice and I slipped twice while just walking

2026-06-29 • via Nuitee
K
Kim • couple • us
10
2026-06-18 • via Nuitee
J
Judith • couple • us
7
Nice but overpriced.
Pros:

Cleanliness and secor.

Cons:

A lot of things out of order. For a property that is only about a year old, this should not be happening. One coffee machine, the pancake machine, etc. Very poor sound insulation. Something was seriously wrong with my shower door as it wouldn’t stay closed.
One lady at front desk had a real snotty attitude.

2026-05-25 • via Nuitee
S
Stan • couple • us
10
Being unfamiliar with the territory I got lost twice wandering around Rhinelander.. hahaha
Pros:

The breakfast was very good, nice variety.. cinnamon rolls were excellent!! the facilities were beautiful.

Cons:

We had prepaid for our stay.. the young lady that checked us in , ran my card again for an additional $350 .. it was taken off at check out but it might be a training issue..

2026-05-21 • via Nuitee
D
Doug • couple • us
7
Very disappointed for the price
Pros:

Convenient, new

Cons:

Room was dirty, jacuzzi was broke

2026-05-21 • via Nuitee
R
Russell L • couple • us
9
Great hotel, but you'll meet your neighbors
Pros:

Just about everything, room, breakfast, and staff

Cons:

Could hear neighbors upstairs and next door. Sound proofing was poor between rooms.

2026-04-29 • via Nuitee
S
Susan • family_with_children • us
10
2026-04-26 • via Nuitee
W
Whitney • solo_traveller • us
9
2026-04-08 • via Nuitee