Holiday Inn Express & Suites Bronx - Zoo Area by IHG

Helpful Staff

It sucked

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Great location!!

Great location

Good

Love it

Upon arrival, check-in was delayed because no one was at the front desk. After about 10–15 minutes, someone arrived and the check-in process went smoothly. The room was clean, the bathroom was well stocked with amenities, and the mini fridge had bottled water. The only downside was that the area was a bit noisy.

Continental breakfast was delicious, and the room, bed, was very comfortable.

This room was very nice and clean and I enjoyed my stay however, the lighting is not good. The room is very dark. There’s only one otherwise I enjoyed my stay.

Nice and fast check in

Clean room and property

Room was given fresh towels but, tubes was in attended . No vacuum for a multiple day stay

The room was tiny. Parking was a nightmare. The room stunk like Marijuana, like someone had smoked in it 10 minutes before I checked in.

I had a pleasant day. The hotel conveyed a high-quality of cleanliness from the common areas to my guest room. The complementary breakfast offered a large variety of items which were quickly replenished during the entire three hour period breakfast was offered.

The room was very clean, the bed was very very comfortable stayed in a king room, the air conditioning and the thermostat worked perfectly! They also had a k cup machine for hot beverages and bottles of water in your room, along with a small refrigerator. They also provide you with free pairs of slippers yours to keep! The service was the best I’ve experienced.

The ac was amazing enjoyed my stay

Loud occupants that smoked Marijuana were staying on my floor. The staff spoke to them, but they continued making noise and smoking. The maid came once during a 1 week stay but only to take out the garbage, nothing more.

Everything the staff, breakfast and property in general safe and perfect condition.

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