Burundi Palace Boutique Hotel

Hotels
8.8 (35 reviews)
2 Boulevard de l'UPRONA , Bujumbura , bi

Facilities

Nightclub
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Poor room quality
Limited amenities

Categories

Cleanliness
8.63
The reviews mention cleanliness positively, but issues with cracked walls suggest room for improvement.
Service
9.6
Staff were helpful and kind, attempting to address issues raised by guests.
Location
9.64
Location is fantastic with proximity to restaurants and attractions.
Room Quality
8.09
Room quality is discussed negatively, with paper thin walls and noise issues.
Amenities
7.62
Facilities were lacking in quality, and WiFi was poor outside the reception area.
Value for Money
8.58
Guests felt that given the price, the experience should have been better.
Food and Beverage
9.13
Food was described as okay with breakfast issues affecting the perception.
Overall Experience
9.1
Overall experience is affected by various issues but also by positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 02:20

Property Description

Luxurious Accommodation
Burundi Palace Boutique Hotel, nestled in Bujumbura, offers 5-star accommodation just 2.2 km from Musee Vivant. The hotel boasts a terrace, private parking, a restaurant, and a bar, ensuring a lavish stay for guests.

Top-Notch Services
Guests can indulge in room service and rely on the 24-hour front desk for all their needs. The hotel also provides a concierge service and luggage storage, ensuring a seamless and enjoyable stay for all visitors.

Delightful Dining Experience
Start your day right with a buffet or continental breakfast offered by Burundi Palace Boutique Hotel. The perfect way to energize before exploring Bujumbura's attractions.

Book your stay now at Burundi Palace Boutique Hotel for an unforgettable and luxurious experience in Bujumbura!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BJM

Location

Guest Reviews

8.8
Based on 35 reviews
Cleanliness: 8.63
Service: 9.6
Location: 9.64
Room Quality: 8.09
Amenities: 7.62
Value for Money: 8.58
Food and Beverage: 9.13
Overall Experience: 9.1
A
Aissata solo_traveller fr
8
Personnel accueillant et aux petits soins. Chambre spacieuse et jolie. Soirée bruyante les mardis.
Pros:

Le personnel est très accueillant et aux petits soins. La chambre est spacieuse et jolie. La mienne n'avait pas de fenêtre donnant sur l'extérieur mais était lumineuse. Il faut savoir que chaque mardi il y a soirée une au nieau du rooftop qui est très bruyante et qui se termine à minuit (Je n'ai pas pu trouver cette information sur Booking avant de réserver). La nourriture est excellente. La vue du rooftop est agréable et la position de l'hôtel (au centre) est pratique.

Cons:

La soirée bruyante du mardi.

2026-01-19 via Nuitee
J
Jackson Chipaila solo_traveller jp
9
Pros:

Location is fantastic. Close to many restaurants, and its with the Central Business Center

Cons:

The reception desk area has to be beautified and keep up to standards.

2025-12-06 via Nuitee
T
Tiwa couple gb
2
Pros:

Probably the staff as they tried to help. The food was also ok

Cons:

The hotel facilities and ambience could be better. Cracked walls, leaking toilet. Paper thin walls which meant you could hear everything including their customers that came to the rooftop bar who were leaving late.

Despite booking a room for 2 inclusive of breakfast - we were told breakfast was for 1 person and the other had to pay. Never heard that in my entire life and I've travelled a bit.

The staff did try to sort it and said they spoke to the manager and he disagreed which for me even made the matter worse particularly as the hotel was not exactly the cheapest.

WiFi connectivity was poor. Only good in the reception area.

Overall all I would say is manage your expectations.

2025-10-10 via Nuitee
A
Alice
10
Pros:

Very clean and the manager is very kind

2025-08-12 via Nuitee
S
Sylvestre extended_group cd
6
Bon emplacement mais bruyant
Pros:

Bon emplacement pour visiter la ville sans se perdre. Situé non loin des lieux attrayants.
Les chambres sont vraiment spacieuses et bien arrangées. La toiture terrasse donne une belle vue des collines et de la place de l'indépendance. Il règne une bonne ambiance lors des soirées jazz qui y sont organisées.

Cons:

Les chambres ne sont pas insonorisées. On attend tous les bruits du couloir et de la chambre voisine et inversement.
Durant mon séjour, les bruits des travaux sur la toiture terrasse ne me permettaient pas d'avoir un bon sommeil ou un petit moment de repos car ma chambre était juste en dessous de la terrasse.
Toutefois, j'encourage l'hôtel à terminer les travaux afin de garantir un agréable séjour aux clients.

2025-08-06 via Nuitee
A
ADADE
8
Pros:

Convenable

2025-06-08 via Nuitee
R
Rajeev review category business travellers ke
7
Good
2025-04-15 via Nuitee
H
Hongjoo young couple th
9
Superb
2025-03-16 via Nuitee
T
Tamiko review category business travellers kw
9
Superb
2025-02-03 via Nuitee
T
Tamiko review category business travellers kw
9
Superb
2025-02-03 via Nuitee
T
Tamiko solo traveller kw
10
Exceptional
2025-01-19 via Nuitee
N
Ndabaneze family with young children za
10
amazing
Pros:

THE location was what attracted me...but it ended up being and over all beautifull stay.
Evelyne the beautiful lady that cleaned the room, Arlene with a beautiful smile that served us delicious breakfast on the 3rd floor roof top beautiful views..Divine, the receptionist beautiful soul...without forget Shanis the very hands on and very welcoming manager.....overall....amazing stay will def come back.

Cons:

The open toilet....wasnt my favorite....i love my privacy..and i didnt have that.

2025-01-18 via Nuitee
T
Tamiko solo traveller kw
10
Exceptional
2025-01-16 via Nuitee
P
Prince family with young children us
9
Superb
Pros:

Everything was just wonderful

2025-01-14 via Nuitee
A
Abdelrahman review category business travellers eg
8
Very good
2025-01-04 via Nuitee
A
Abdelrahman review category business travellers eg
8
Very good
2025-01-04 via Nuitee
T
Timothy review category business travellers us
7
Good
2025-01-03 via Nuitee
T
Tamiko review category business travellers kw
10
Exceptional
2024-12-16 via Nuitee
T
Tamiko solo traveller kw
10
Exceptional
2024-12-02 via Nuitee
T
Tamiko review category business travellers kw
9
Superb
2024-11-17 via Nuitee