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Facilities
Property facilities
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Full-service spa
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Proposal/romance packages available
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Electric car charging station
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No single-use plastic straws
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Comprehensive recycling policy
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No single-use plastic stirrers
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No single-use plastic water bottles
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No single-use plastic soda bottles
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Annual carbon offsets
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Pet-sitting services
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Electric bicycle charging station
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Free WiFi
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24-hour front desk
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Wheelchair accessible
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Elevator
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Full-service spa
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Pool umbrellas
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Wheelchair accessible parking
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Access to nearby outdoor pool
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Free pool cabanas
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Pool sun loungers
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24-hour fitness facilities
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Electric car charging station
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Housekeeping on request
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Designer stores on site
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Proposal/romance packages available
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Composting
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Eco-friendly cleaning products provided
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Eco-friendly toiletries
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LED light bulbs
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Reusable coffee/tea filters
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Eco-friendly cleaning products used
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Grey water recycling system
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Wheelchair-accessible public washroom
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Wheelchair-accessible van parking
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Valet for wheelchair-equipped vehicle
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Wheelchair-accessible spa
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Wheelchair-accessible on-site restaurant
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Food and water bowls
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Litter box
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Pet-sitting services
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Secured bicycle storage
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Bicycle parking available
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Electric bicycle charging station
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Lifeguard on site
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Change of towels (on request)
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Change of bed sheets (on request)
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Well-lit path to entrance
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Pool access ramp on site
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Vegetarian breakfast available
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Organic food
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Annual carbon offsets
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Humane animal treatment
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Locally-owned & organized tours & activities
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Double-glazing on all windows
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Energy-saving switches
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At least 80% of all lighting comes from LEDs
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All property's electricity comes from renewable sources
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Comprehensive food waste policy
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Vegan menu options available
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Vegetarian menu options available
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Comprehensive recycling policy
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No single-use plastic soda bottles
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No single-use plastic stirrers
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Biodegradable/compostable stirrers
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No single-use plastic straws
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No single-use plastic water bottles
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Reusable cups only
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Reusable tableware only
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Water-efficient showers only
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Spa Experience
Indulge in massages and body treatments at the full-service spa, along with 4 outdoor pools and a 24-hour fitness center.
Top-Notch Amenities
Enjoy complimentary Wi-Fi, babysitting services, and lifeguards on site. Take advantage of 24-hour room service and a swim-up bar by the pool.
Elegant Accommodations
Experience ultimate comfort with Select Comfort beds, Frette Italian sheets, and Smart TVs in individually furnished guestrooms.
Start your relaxing getaway now at Mama Shelter Dubai.
- Pool access available from 8:00 AM to 7:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- A car is recommended for transportation to and from this property.
- Free in-room WiFi has a 4-device limit.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
Property Policies
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Pets
Only dogs and cats are allowed
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General
Events/parties allowed
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Pets
Service animals not allowed
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Noise policy
Noise-free rooms not guaranteed
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General
Cashless transactions are available
Property policies
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Pets
Only dogs and cats are allowed
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General
Events/parties allowed
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Pets
Service animals not allowed
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Noise policy
Noise-free rooms not guaranteed
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General
Cashless transactions are available
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Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
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Pets
Pets allowed
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Covid
Property does not offer onsite COVID-19 testing
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General
Professional property host/manager
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Pets
Pets allowed (no fees)
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Health & Safety
Property does not require health documentation at check-in
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General
Gap period enforced between guest stays - 24 hours
Location
Guest Reviews
I stayed in the property for 10 days, the first 5 days you couldn’t use the bar swimming pool. Ironically those were the days of my vacation before work. No mention of construction or repairs before booking. That wasn’t cool
Thank you for the wonderful stay! Great room, perfect breakfast and swimming pool. Marvellous service by the hotel personnel!
Schön
Everything was nice
A really comfortable hotel, well maintained and very clean. The decor is very trendy and has much more personality than many of the sterile, cookie cutter hotels you might stay in. The half board option was good, but be prepared to pay some significant supplements for some menu items.
Small room and the hotel just for families and kids
My kids had so much fun at this place ♥️
So good
The staff is amazing! A special thank you for the staff in the restaurant at the ground floor. Very customer oriented, friendly and welcoming.
The hotel is great with a refreshing design.
The only disadvantage was the desk in the room: it’s too small to work at.
Super property
Trés bel hotel. Déco toujours au top avec Mama. Literie topissime.
Seul petit bémol, une piscine trop petite
Bellissima struttura, camera spettacolare!
Personale gentile e disponibile!
brand new cool hotel, well located. Nice swimming pool, good restaurants, comfortable and well designed room
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