GR Solaris Lighthouse Los Cabos

Staff was terrific as normal. Special shout out to Yoatzin-Bell Desk, Irene-Pool Restaurant Server and the 2 Marifer's-Concierge Desk as they took care of my fishing group and got compliments from all.

On the flip side, the hotel needs to replace the ice machines as none were working, also only a couple of elevators were working and the beach restaurant was closed which was a bummer as the tower sushi restaurant was only open on Fridays which left limited choices for dining. Lastly, the hotel needs to invest in a full size freezer where us fishermen can store our catch during our stay or enable the staff to store our catch in one of the larger restaurant freezers. Wifi was spotty which needs to get fixed. They are remodeling a lot of the public areas which is great but still have a lot of work to do. We still love this hotel.

i was stayed as a single. when I checked in, i was told that I did not need evening dining reservations (as a single and very low occupancy due to time of year (september)). On my last night of 8, i was refused a table at the resort restaurant because i didn't have a reservation ... I didn't have one the previous 4 nights (i went out off the resort for a few).

In addition, on checkout day, my airport transportation was picking me up at 11:45am. check out is 11 am, i asked for a 11:30am check out ... and was refused. This is the first time i have ever been refused a late checkout ... what a joke.

Great experience. Access to food during off times would be good though.

Lots of options for food and kid fried

Great resort to spend some time relaxing and eat and drink all day...

I truly enjoyed my stay at GR Solaris. The property was immaculately clean and the rooms were spacious and comfortable. The food was good overall, though I believe it would benefit from using fresher ingredients and offering more variety in the selection.
The pool area was absolutely amazing – a highlight of our stay, especially for the kids.

I would like to extend a special thanks to Mrs. Fernanda, the Customer Service Manager. She was incredibly professional, kind, and attentive. Upon our arrival, she welcomed us with a thoughtful gesture of champagne and a tray of chocolate-covered strawberries, which we truly appreciated. She also helped us secure restaurant reservations in advance, making our experience much smoother.

As a generous courtesy from management, Mrs. Fernanda offered us a late check-out at 5 PM due to our evening flight, which allowed us to enjoy one more relaxing day by the pool – a wonderful bonus for the whole family. 😊

Staff were friendly and attentive. Had a great stay!

It was a nice relaxing place to escape to. Staff were very friendly. I hope in future they enforce the adults only pool.

Everyone was friendly, I didn’t like the time share people you have to talk to one of them pouted after we told him we weren’t interested. The hotel looks great, lots of pools and right on the beach. The food was okay except for theme days where food was better. The shower also didn’t have very hot water. The staff very helpful and nice and all the servers were great. The hotel was also very clean but surrounding area was kind of sketchy. Wish they had transport services at least to and from the airport.

The activities were fantastic,hands down to FATIMA,amazing young lady with very good attitude.There was something for everyone — from water sports and pool games to guided tours and fun workshops. Everything was well organized, safe, and run by friendly, enthusiastic staff who made sure guests felt welcome and included. We especially enjoyed beach volleyball.These activities really made our stay more exciting and memorable.

You couldn’t see anything out the lighthouse windows ! Bars would run out options, 3 hrs before closing,

It was great cleaning service and rooms the food could have been better but overall it was great

Repeated food most of the time.Chicken options in the food are limited.Guest services don’t care if you complain about anything.

Much like it's sister property next door, this place is just old and could use some major renovations. 3 star property at best due to view and location. Pool water excruciatingly hot and with heat indexes around 100 it was never refreshing. it actually felt gross.

The food was absolutely abysmal. Stick to the fresh to order items like eggs and maybe the burger bar by the pool. Otherwise we left the property to eat even though we had All-Inclusive. The food was simply put terrible. Probably the worse food I've ever had at an all-inclusive. Flavorless and overcooked dry meat. And it was the exact same offering every day for breakfast, lunch and dinner. they may add something new but it was never anything good. How can a place in mexico makes such bad mexican food?? A truly unsolved mystery.

as for the onite restaurants, you have to make reservations at 3:10pm on Solaris app each day for that evenings restaurants. I never got one reservation. Even at 3:09 by the time I went in, all restaurants were booked. I hear the food was good.

The drinks, yes all you can drink if you want to ingest sweet sugary drinks your entire stay and get diabetes. After 2 days, i had to switch to tequila sodas. Beer is limited to Tecate light and Dos XX. that's it.

We were here last week of July 2025 so its considered "off-season" so although they tried so hard for engagment and fun the crowd wasn't lively. Not their fault mind you, but we've definitely had more fun at other resorts.

Ok

Pool & Overall staff wonderful

I had one of the most terrible experiences in hotels at the Solaris.

The buffet was not open until 1pm, so we decided to eat the snacks at the pool until they opened. The cheese sauce was watery and didn't taste like cheese. The ceviche had been sitting there for god knows how long, it tasted like cardboard and I had to spit it out. The hamburger patties tasted like rubber and I was very surprised how the bad the food was. Once the buffet opened, I assumed we were going to be safe. I spoke too soon. The buffet had the same vibe, nothing was edible and I ended up eating a watery ice cream cone just to satiate my appetite. I tried ordering room service later to see if they could redeem themselves, that too, was a culinary disaster!

The one thing this hotel needs to improve on the most is w their security. There was a weird guy tweeking outside our hotel room, we were not sure what he was doing but we got scared and wanted to call security to come and help this gentleman. I CALLED AND CALLED, EVERYONE (CONCIERGE, FRONT DESK, GUEST SERVICES, ETC...) NOBODY WAS ANSWERING. I called for 45 minutes and no answer!!!

Overall, sheets smelled like urine and upper hotel staff was not accommodating. Will never go back, we left that night even though we had a whole week, and they refused to give any money back!! Horrible, terrible service!! Ran out of space, couldn't finish my whole run down.

Drinks were water down, pool bartenders either overworked or underpaid.

The food as barely edible and areas not very sanitary. Not many activities and shows although they tried were not great.
Cleaning ladies for the rooms were excellent
After checking in they send you to talk to someone and they want you to join their club, once I denied they were rude.

Good was mediocre. The buffet did not have that many options. They have individual chefs making omelets and pasta dishes for one person when they should be cooking for bulk. Long lines for these individual dishes.

It was a great experience staff the activities were great.