武陵山水客栈Wuling Shanshui Hotel

Hotels
9 (173 reviews)
83-7 Weiyang Road, Wulingyuan District , Zhangjiajie , cn

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Helpful service
Cons:
Basic breakfast options
Issues with shower

Categories

Cleanliness
8.33
Clean rooms, though some issues with shower and bathroom heating.
Service
9.8
Staff was very helpful and attentive, providing excellent service throughout.
Location
9.34
Great location, close to the east gate and accessible transportation.
Room Quality
8.29
Comfortable rooms but lack of certain amenities like good views.
Amenities
9.32
Good amenities including free ice cream and laundry service.
Value for Money
9.28
Good value, especially given the services and amenities provided.
Food and Beverage
8.33
Breakfast was basic but satisfactory; could be improved.
Overall Experience
9.3
Overall a very positive experience with multiple highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:28

Property Description

Breathtaking Mountain Views
Enjoy stunning mountain views from 武陵山水客栈Wuling Shanshui Hotel, located just 700 meters from Yuanjiajie. Relax in comfort with air conditioning, flat-screen TV, and a private bathroom in every room, while soaking in the picturesque city view from your patio.

Delicious Dining and Cozy Lounge
Indulge in an Asian breakfast at the hotel restaurant, or unwind in the shared lounge with a beverage. Benefit from room service and free WiFi throughout the property for a convenient stay.

Convenient Location and Helpful Staff
With Zixia Taoist Temple and Suoxiyu nearby, explore the area with ease. The multilingual staff is ready to assist you with practical information, ensuring a memorable stay at 武陵山水客栈Wuling Shanshui Hotel.

Book now to experience comfort and convenience amidst breathtaking mountain scenery!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
This property reserves the right to release the room after 18:00 on the day of check-in. Guests planning to arrive after this time should contact the property directly. The property's contact info can be found in the confirmation email.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 173 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 9.32
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 9.3
A
Anna family_with_children ca
10
Best accomodation in Zhangjiajie
Pros:

Absolutely amazing experience. Owner helped us to get discount for many tickets to several major attractions. We were met at airport and driven to hotel. Breakfast was simple and nice. Rooms are warm and comfortable. Showers are hot the way we like them. We got so much help with itineraries and tickets it is simply outstanding. Owner has translation device that translate in real time to whatever language you want. We were family of 5 from 11yo to 68yo and we had two rooms and I would stay in this place again.

Cons:

Nothing :)

2026-03-21 via Nuitee
N
Nikolay couple ru
10
Pros:

Замечательный для своей цены отель! Парк в пешей доступности, тихо, есть стиральная машина, скромные, но сытные завтраки, приветливые сотрудники.

2026-03-14 via Nuitee
I
Isla solo_traveller gb
10
If I were to return to Zhangjiajie in the future I would absolutely book to stay here again!
Pros:

The owner was so kind and attentive going above and beyond to make it a great stay. When my travel plans changed last minute and I needed to extend my stay she was able to give me the same room and a later check out time to accommodate this which I was so grateful for. The room was clean, spacious and amazing value for what you pay. The location of the hotel is perfect with a 15/20 minute walk to the east entrance and a short Didi ride to the Grand Canyon. The owner organised park tickets and provided a map and explanation of the route which was super helpful for a first time visit. I would absolutely recommend staying here for a visit to Zhangjiajie.

2026-03-11 via Nuitee
I
Isabel couple es
10
Todo perfecto
Pros:

Todo perfecto! La señora que nos atendió durante toda nuestra estancia un encanto y atenta a todo. Habitación genial y cama cómoda. Sin duda repetiríamos.

2026-01-20 via Nuitee
Y
Yana couple gb
9
2026-01-05 via Nuitee
A
AnvarKarim couple af
10
Pros:

Здравствуйте, нам понравилось всё , огромнейшее спасибо хозяинам отеля , очень гостеприимные отзывчивые , добрые и радостные люди. Помогли нам с трансферами , с билетами во все парки , оформили билеты со скидками для пенсонеров , поазали на карте ,как гулять по паркам , завтраки вкусные , сытно , уютно , чистенько , вообщем полный комфорт
Также на новый год , показала нам классный ресторан , было также прекрасно там отметить новый год
Спасибо огромное , группа из Узбекистан очень благодарна хозяевам отеля
Рекомендуем

Cons:

Всё прекрасно , супер

2026-01-02 via Nuitee
P
Pingkan Lydia solo_traveller id
10
Recommended!
Pros:

The staffs are friendly. Location is great. Room is clean. Great place!

Cons:

N/a

2025-12-30 via Nuitee
Z
Ze Kuan solo_traveller my
10
Warm hosts for the room cleaning and customized breakfast
Pros:

Clean and quiet environment

Cons:

Nope

2025-12-26 via Nuitee
L
LEYDI JOHANNA family_with_children co
8
2025-12-22 via Nuitee
E
Ewa solo_traveller gb
10
Pros:

Wszystko, świetny pokój. Miła pani z obsługi. Możliwość wyprania ubrań. Super lokalizacja.

Cons:

Nie było takiej rzeczy.

2025-12-10 via Nuitee
W
William solo_traveller au
10
Amazing
Pros:

Amazing customer service

2025-12-08 via Nuitee
M
Maëva couple fr
8
Pros:

L’hotel est bien situé, 15 min à pied de l’entrée EST du parc, nous avons booké directement les billets avec l’hôtel. Ça ne parle pas anglais, mais nous avons toujours réussi à nous faire comprendre et les personnes qui étaient là étaient vraiment gentilles. Nous avons eu droit à un petit sac de snacks à notre départ et j’ai trouvé cette attention très mignonne !
Les petits déjeuners sont simples mais bons !
Pas mal de restau aux alentours de l’hôtel très bon et pas chers ainsi que le night market !

2025-11-19 via Nuitee
M
Modesta couple es
9
Pros:

El personal

Cons:

Por decir algo, sería estupendo que en desayuno hubiese café

2025-11-14 via Nuitee
L
Louisa extended_group au
9
2025-11-04 via Nuitee
J
João couple es
8
Pros:

The staff was very helpfull.

2025-11-03 via Nuitee
B
BRIAN extended_group au
9
Pros:

Clean Room, good location and decent breakfast. The Lady owner at the reception made all efforts to guide us sincerely making good use of her translator device.

Cons:

No views of the mountains in the vicinity from the room we were in...

2025-10-31 via Nuitee
M
Michelle family_with_children sg
9
Innkeeper Li (a retired teacher) 超级棒 !
Pros:

It rained on the days we were in town, and the innkeeper Li (a retired teacher) was most friendly and helpful in tweaking our daily plans and giving us recommendations on things to do based on the weather for the day. 10/10 for her resourcefulness too - the water heater main burst on one of the nights and flooded the lobby, and she managed to get someone to fix the pipe fixed within an hour.

And there's free ice cream in the lobby - the green bean bar was so good!

Cons:

The shower did not have its own cubicle, so the bathroom floor was wet most of the time.
Room heating could have been a little warmer on the coldest nights, though the blankets were more than sufficient.

2025-10-27 via Nuitee
C
christian couple it
10
2025-10-26 via Nuitee
J
Juan Carlos family_with_children es
8
2025-10-23 via Nuitee
V
Viktor family_with_children de
10
Pros:

Sehr nettes Personal, geräumige Zimmer,

2025-10-23 via Nuitee