1886 Crescent Hotel and Spa

Hotels
8.6 (929 reviews)
75 Prospect Avenue , Eureka Springs , us

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Historic charm
Great holiday activities
Cons:
Cleanliness issues
High prices
Noisy environment

Categories

Cleanliness
8.18
Some cleanliness issues mentioned, including mold in the shower.
Service
9.65
Staff was very friendly and accommodating.
Location
9.19
Good location near the town center with shuttle service available.
Room Quality
7.64
Issues with room comfort and noise mentioned, affecting relaxation.
Amenities
9.17
Amenities rated well, with additional activities available.
Value for Money
7.63
Perception of value impacted by high prices and breakfast not included.
Food and Beverage
7.68
Breakfast quality and pricing were concerns; dining options varied.
Overall Experience
9.65
General positive sentiment with loved aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:59

Property Description

Historic Haunted Charm

Victorian-Style Rooms: Step back in time and experience luxury in every Victorian-style furnished room at the 1886 Crescent Hotel and Spa. Each room boasts rich colors, a private bathroom, cable TV, and a coffee maker.

Relaxation Oasis: Indulge in ultimate relaxation at the New Moon Spa with a variety of massage and body treatment services. Unwind further in the sauna or hot tub, perfect for a serene getaway.

Fine Dining and Entertainment: Enjoy a delightful culinary experience at the Crystal Dining Room Restaurant and Sky Bar Gourmet Pizzeria. Start your day with a delicious breakfast served daily at the Crescent Hotel.

Book now to experience the perfect blend of history, luxury, and relaxation at the 1886 Crescent Hotel and Spa in downtown Eureka Springs!

Important information:

The resort fee is a compulsory Club Card which includes the following services: daily activity/resort program, free parking downtown (except on Saturday), high-speed internet connection, local and credit card phone calls, shuttle service to and from the downtown area, daily e-newspaper.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 929 reviews
Cleanliness: 8.18
Service: 9.65
Location: 9.19
Room Quality: 7.64
Amenities: 9.17
Value for Money: 7.63
Food and Beverage: 7.68
Overall Experience: 9.65
L
lucy • extended_group • us
3
Horrible and over priced for what we were expecting vs what we received
Pros:

Vintage feel, Bell staff was excellent. LOVE the kitties especially Ozzy

Cons:

The midnight Ghost Tour was horrible and not worth paying for. The lack of a functioning elevator really ruined our entire weekend in Eureka. We were so sore from climbing stairs we dreaded going in or out for anything, it was miserable. Im elderly with bad knees and was placed on the 3rd floor. My granddaughter who is 23 was every bit as worn out as I was afyer a whole weekend of having to traverse the stairs. We likely will not be staying agsin nor will we recommend the property

2026-02-09 • via Nuitee
A
Amber • couple • us
10
It was fun
Pros:

The atmosphere was great

Cons:

We loved everything

2026-01-31 • via Nuitee
B
Brecken • solo_traveller • us
9
Pros:

I liked how close it was to downtown! I liked the ghost tour; it was very insightful and informative.

Cons:

I wish the hot tub were a little bigger. Although, on my checkout day, I wanted to eat breakfast at the hotel, I went downstairs after I got all packed. Entered the restaurant and was seated by the host. When I sat down, I waited, and waited, and waited. I looked around to find somebody, but there was no one around, so I couldn't ask to be served. I was also confused about what to do. There was a buffet, but when I sat down, they gave me a menu, and again, there was no one around to ask. So, I got up and left to go eat breakfast somewhere else. I went to get the host, but she was gone as well. I don't know if it was because I went during the off-season, but that shouldn't be a reason to be an inattentive server. I also had an issue with getting service at the pizza place. It was basically the same issue, but I actually found someone to ask to take my order, which isn't a bad thing....But I shouldn't have to ask. As someone who works in the customer service world, I know that things happen, but I wish the service were better at the hotel. Everywhere else, the service was great! Even the sister hotel had better service than the Crescent.

2026-01-23 • via Nuitee
A
Anna • couple • us
8
It’s such a beautiful historical property I’ve been visiting here for 20+ years and it’s so sad the cleanliness and upke
Pros:

The property is beautiful and I’ve been so many times! I love the crescent and will be back!

Cons:

Unfortunately the hotel wasn’t the cleanest this visit with cups and trash laying around in the halls. The bed was cardboard or almost felt the a rock. Our shower was quite dirty and stained. Not to mention the dust all throughout the room.

2026-01-23 • via Nuitee
V
Veronica • couple • us
10
2026-01-20 • via Nuitee
S
Sara • family_with_children • us
10
It was my first time to stay at the Cresent, but my husband has been there before. We got to taje our two daughters and
Pros:

Beautiful property!!

Cons:

I loved everything about it!

2026-01-20 • via Nuitee
W
Wanda • family_with_children • us
10
Amazing!
Pros:

Loved the restaurant, the bars, the activities especially bingo and mixology! Room was wonderful—the Trailside!!

Cons:

My granddaughter wedding was held there and everyone was exceptional. I will be back —from Colorado!

2026-01-20 • via Nuitee
A
Annette • couple • us
10
Wonderful and beautiful place to experience. Highly recommend. I’d love to visit again.
Pros:

What’s there not to like? Such a beautiful place! Wonderful staff. Love the history of it. Property was great. I absolutely would love to go back and highly recommend it!

Cons:

Nothing not to like. It was wonderful!

2026-01-20 • via Nuitee
K
Kayla • couple • us
10
2026-01-20 • via Nuitee
B
Bobbie • extended_group • us
10
2026-01-20 • via Nuitee
D
Donna • couple • us
9
2026-01-20 • via Nuitee
K
Kathleen • extended_group • us
10
2026-01-19 • via Nuitee
R
Roxzanne • couple • us
8
2026-01-19 • via Nuitee
R
Rebecca • extended_group • us
4
This is my second stay at the Cresent, but will probably try a different venue on my next visit.
Pros:

Shuttle downtown.
Balcony

Cons:

Better dining accommodations
Overpriced for accommodations

2026-01-19 • via Nuitee
S
Sean • family_with_children • us
9
Pros:

Food on site was great. Hotel was fun and eureka springs is a great town.

Cons:

A few things, like the hot tub could have been better maintained. Outdoor garbage was near the pool, and could smell on hot days.

2026-01-19 • via Nuitee
A
Allyn • couple • us
10
Excellent location
Pros:

The hotel is so neat and amazingly clean and well restored. The staff was fantastic and loved our room.

2026-01-19 • via Nuitee
M
Mustafa • couple • us
6
2026-01-19 • via Nuitee
M
Mona • couple • us
8
2026-01-19 • via Nuitee
D
Debra • family_with_children • us
10
Thank you for a wonderful stay and can't wait to return!
Pros:

The staff is amazing. We stayed specifically to take the ghost tour and our guide was amazing. I have more of an appreciation for the property. I can't remember her name? We found that the guests were also very friendly. Thank you for an amazing stay! It did not dissapoint and I highly recommend.

Cons:

Hotel has had a lot of improvements since I last stayed there. I know it is very old and they do a good job of maintaining it but there are a few things that could improve. Our bathroom clawfoot tub had rust (understandable) . The shower curtain did not completly keep the water off the floor behind the tub and there was some past damage.

2026-01-19 • via Nuitee
R
RAY • solo_traveller • us
5
no ghosts
Cons:

the rug ends were curled up and tripped on them

2026-01-19 • via Nuitee