1886 Crescent Hotel and Spa

Hotels
8.6 (1051 reviews)
75 Prospect Avenue , Eureka Springs , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Historic charm
Great holiday activities
Cons:
Cleanliness issues
High prices
Noisy environment

Categories

Cleanliness
8.18
Some cleanliness issues mentioned, including mold in the shower.
Service
9.65
Staff was very friendly and accommodating.
Location
9.19
Good location near the town center with shuttle service available.
Room Quality
7.64
Issues with room comfort and noise mentioned, affecting relaxation.
Amenities
9.17
Amenities rated well, with additional activities available.
Value for Money
7.63
Perception of value impacted by high prices and breakfast not included.
Food and Beverage
7.68
Breakfast quality and pricing were concerns; dining options varied.
Overall Experience
9.65
General positive sentiment with loved aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:59

Property Description

Historic Haunted Charm

Victorian-Style Rooms: Step back in time and experience luxury in every Victorian-style furnished room at the 1886 Crescent Hotel and Spa. Each room boasts rich colors, a private bathroom, cable TV, and a coffee maker.

Relaxation Oasis: Indulge in ultimate relaxation at the New Moon Spa with a variety of massage and body treatment services. Unwind further in the sauna or hot tub, perfect for a serene getaway.

Fine Dining and Entertainment: Enjoy a delightful culinary experience at the Crystal Dining Room Restaurant and Sky Bar Gourmet Pizzeria. Start your day with a delicious breakfast served daily at the Crescent Hotel.

Book now to experience the perfect blend of history, luxury, and relaxation at the 1886 Crescent Hotel and Spa in downtown Eureka Springs!

Important information:

The resort fee is a compulsory Club Card which includes the following services: daily activity/resort program, free parking downtown (except on Saturday), high-speed internet connection, local and credit card phone calls, shuttle service to and from the downtown area, daily e-newspaper.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 1051 reviews
Cleanliness: 8.18
Service: 9.65
Location: 9.19
Room Quality: 7.64
Amenities: 9.17
Value for Money: 7.63
Food and Beverage: 7.68
Overall Experience: 9.65
M
Michael • couple • us
8
Pretty fun
Pros:

Sky Bar was excellent. TV in the rooms were strange and didn’t have great choices.

Cons:

TV. Breakfast buffet should include standard breakfast drinks, i.e. coffee and Orange juice for no extra charge.

2026-11-06 • via Nuitee
D
Diane • couple • us
8
Good place to soak up Eureka Springs history
Pros:

Historical hotel that made me feel part of the town’s history. Nice bar and restaurant

Cons:

Small rooms and air conditioner blowing on my face at night.

2026-11-04 • via Nuitee
L
Lee • couple • us
10
2026-11-01 • via Nuitee
C
Carol • couple • us
10
Pros:

I love the hotel. It's vintage, which makes it so special.

Cons:

You have to pay for Wi-Fi.

2026-10-31 • via Nuitee
S
Steven • couple • us
10
A great escape to relax and have fun!
Pros:

The atmosphere and staff were excellent, plenty of things to do on the property and lots more to do around the town!

Cons:

Nothing, everything was great!

2026-10-31 • via Nuitee
J
Judy • couple • us
10
An amazing and fun few days!
Pros:

We stayed in 218 and experienced a lot of paranormal activity

2026-10-31 • via Nuitee
M
Mary • couple • us
10
We were very happy to pend our anniversary in the same hotel we did 20 years ago
Pros:

Very European atmosphere. Love the balcony off our room also the rooftop bar

Cons:

Creaky floor in room

2026-10-30 • via Nuitee
T
Titcombe • couple • us
10
We loved our stay and can’t wait to come back next year
Pros:

Everything!

Cons:

Some of the tables at the restaurants were wobbly.

2026-10-29 • via Nuitee
A
Amy • couple • us
3
Not how we wanted our anniversary weekend to go.
Pros:

The location was beautiful, historic and interesting.

Cons:

Maintenance - our unit shot out sparks when we turned the heat on and the room filled with a terrible smell. There were no other rooms available which made us have to find another hotel to stay at and cut our trip short.

2026-10-26 • via Nuitee
T
Tiffany • couple • us
10
2026-10-25 • via Nuitee
W
William • couple • us
9
Pros:

Staff
Views
Pizza from Sky bar
Dinner at Governor's Bar and bartender
Room 402 view
The grounds

Cons:

The elevator lines.
Room could have cleaner. Sheetrock falling off ceiling in room 402.

2026-10-25 • via Nuitee
K
Kristina • family_with_children • us
10
Fun, short fall break trip to spend quality time with family.
Pros:

My kids loved all the activities outside. They also love the breakfast.
I thought the free shuttle was amazing, saved us from driving and trying to find parking downtown.
Everyone was friendly and helpful.
Loved the ghost tour.

2026-10-22 • via Nuitee
C
Cindy • extended_group • us
10
Fun. Close to town. Everything in walking distance.
Pros:

The history

Cons:

Loved it all

2026-10-22 • via Nuitee
B
Bass • couple • us
7
Pros:

The overall historic feel of the hotel was nice. The dining locations gave us a few options and the ghost tours were amazing.

Cons:

Yes, I know the building is very old and that adds to the charm but our room had paint that was peeled off the wall, neither our sink or bath tub had a water stopper and the hot water didn't work well at all.

The balcony, attached to our room, had nails that were sticking up and overall felt very wobbly. That made for a walking hazard when simply trying to enjoy the view and honestly we were very disappointed in the overall price - since the balcony was suppsed to be the main feature.

2026-10-18 • via Nuitee
C
Coplen • couple • us
5
Pros:

The staff.

Cons:

Stop hyping up the paranormal.

Very disappointed in this part considering the Crescent Hotel is supposed to be the most haunted in America.

2026-10-17 • via Nuitee
M
Monica • couple • us
10
This is a gorgeous place with people who make you feel welcome, and you leave wanting to come back.
Pros:

Loved, loved, loved our stay, the staff, amenities (great bed), and ghost tour! We learned there was a transportation trolley that will take you downtown and bring you back. This saves you trying to find parking in town. What a great idea. The trolley was full. The ghost tour was terrific. Our guide was very friendly, knowledgeable, enthusiastic, and entertaining. I wished I could have attended the midnight tour.

Cons:

We both said we were sorry we didn’t stay longer! This is definitely a destination place where you need a couple of days at least. I would try the spa, visit the town and do the midnight tour.

2026-10-16 • via Nuitee
M
Mark • solo_traveller • us
8
Pros:

Love the creepy vibe of the Cresent. Especially loved the free shuttle servicd that was offered.

Cons:

The bed wasnt very comfortable and couldnt get hot water.

2026-10-14 • via Nuitee
C
Cierra • couple • us
10
Overall, we love this place and usually don't have a bad stay.
Pros:

Olivia went above and beyond to ensure our stay was what we wanted. We spent one night in room 318 which is right under the pizza restaurant, and it was noisy as can be. Went to the front desk where Olivia was able work something out to where we could move the other two nights of our stay. She is so nice and accommodating.
Riker was also helpful when it came to helping us with our bags and the issue we had with the TV.
Thank you very much to all the wonderful staff.

Cons:

The food in the Crystal Ball dining room has gone way downhill. We did the buffet, and the yogurt and breakfast potatoes were the only things worth eating. Bacon was very old and fatty tasting. The sausage was spicy which some people may like but we did not. The waffles had good flavor but were cold. Not sure what they have done but I don't think I will eat there again. Lastly, I love that this place is dog friendly, however if someone has dogs that like to bark they should not be brining them. There were two yappy dogs across the hall from us that would not stop barking. They quit shortly after quiet thankfully.

2026-10-14 • via Nuitee
C
Caitie • solo_traveller • us
10
Pros:

The hotel is gorgeous! There are so many things to do! We loved the ghost tour guide (can't remember his name but he was the conductor) Amanda in the crystal springs dining room was quick to make sure everything was perfect. Nick was the kindest shuttle man (nick for president!) Gavin made the BEST amaretto sour. Andrew was helpful with the smores even though it was after closing. Amy at the spa gave a great massage! And of course Jasper and ozzy have to have a mention! All staff were super friendly and helpful. It was such a positive experience for my whole group.

Cons:

Ubers do not come all the way up so plan accordingly. We rented a car so it wasn't an issue

2026-10-14 • via Nuitee
C
CRAIG • couple • us
8
Beautiful historic Hotel in a charming community.
Pros:

Bar staff was great but the Governor's room staff was unprofessional.

2026-10-14 • via Nuitee