1886 Crescent Hotel and Spa

Hotels
8.6 (1036 reviews)
75 Prospect Avenue , Eureka Springs , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Historic charm
Great holiday activities
Cons:
Cleanliness issues
High prices
Noisy environment

Categories

Cleanliness
8.18
Some cleanliness issues mentioned, including mold in the shower.
Service
9.65
Staff was very friendly and accommodating.
Location
9.19
Good location near the town center with shuttle service available.
Room Quality
7.64
Issues with room comfort and noise mentioned, affecting relaxation.
Amenities
9.17
Amenities rated well, with additional activities available.
Value for Money
7.63
Perception of value impacted by high prices and breakfast not included.
Food and Beverage
7.68
Breakfast quality and pricing were concerns; dining options varied.
Overall Experience
9.65
General positive sentiment with loved aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:59

Property Description

Historic Haunted Charm

Victorian-Style Rooms: Step back in time and experience luxury in every Victorian-style furnished room at the 1886 Crescent Hotel and Spa. Each room boasts rich colors, a private bathroom, cable TV, and a coffee maker.

Relaxation Oasis: Indulge in ultimate relaxation at the New Moon Spa with a variety of massage and body treatment services. Unwind further in the sauna or hot tub, perfect for a serene getaway.

Fine Dining and Entertainment: Enjoy a delightful culinary experience at the Crystal Dining Room Restaurant and Sky Bar Gourmet Pizzeria. Start your day with a delicious breakfast served daily at the Crescent Hotel.

Book now to experience the perfect blend of history, luxury, and relaxation at the 1886 Crescent Hotel and Spa in downtown Eureka Springs!

Important information:

The resort fee is a compulsory Club Card which includes the following services: daily activity/resort program, free parking downtown (except on Saturday), high-speed internet connection, local and credit card phone calls, shuttle service to and from the downtown area, daily e-newspaper.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 1036 reviews
Cleanliness: 8.18
Service: 9.65
Location: 9.19
Room Quality: 7.64
Amenities: 9.17
Value for Money: 7.63
Food and Beverage: 7.68
Overall Experience: 9.65
L
Lisa solo_traveller us
9
Wonderful stay
Pros:

The resort is beautiful and a good location. The breakfast is worth every penny, especially the omelet station. We enjoyed the spa and pool. The balcony provided a nice space for relaxation and waking up to gorgeous views. You have the mountains as a backdrop and the beautiful garden down below. I would love to stay again.

Cons:

Our jacuzzi in the room had some metal/dirt when it ran. I love that the place is old but some things need updating.

2026-08-15 via Nuitee
J
Jeff couple us
6
Cons:

The jerky attitude of the bartender on Wednesday August 12 in the Sky bar.

2026-08-15 via Nuitee
J
James couple us
10
Can’t wait to visit again!
Pros:

We love the antiques, the ghost stories, the pool, the uniqueness of it. The staff is all so nice and accommodating.

Cons:

Wish there was more food option at the pool area. The food truck opened at 4 but didn’t have food. The Governors Ball probably needs a tv and barstools to make it more conducive to stay and drink…the 2 apps we tried were oh so good!

2026-08-15 via Nuitee
A
Ashley family_with_children us
6
We stayed one night to get the experience and the staff was wonderful and we loved sitting on the back deck downstairs a
Pros:

The property is beautiful! They take really good care of the facility from what I could tell and the back garden area is beautiful. I did like the Crescent Pass that was available.

Cons:

You do see the fact that it’s an old facility and with that comes without modern accommodations but it is a good place to stay.

2026-08-14 via Nuitee
W
Wiggins family_with_children us
8
Cons:

Could not get our room below 755 degrees

2026-08-13 via Nuitee
J
Julius extended_group us
10
2026-08-13 via Nuitee
M
MARY family_with_children us
10
This was an unforgettable stay! Everything was wonderful!
Pros:

Everything was excellent!

2026-08-12 via Nuitee
D
Dylan solo_traveller us
10
Staying overnight in a historic hotel was overall excellent
Pros:

I liked how historic and interesting the experience was at the hotel.

Cons:

Honestly nothing comes to mind. Everything was great.

2026-08-11 via Nuitee
P
Pauline couple us
9
Pros:

Unique

2026-08-11 via Nuitee
C
Christy family_with_children us
8
Pros:

I loved the historic ambience and the restaurant and bar.

Cons:

Needed to up date the bathrooms better. Breakfast was understaffed

2026-08-11 via Nuitee
D
Dennis family_with_children us
3
Nightmare stay and no ghost were involved. The ghost tour theater was ridiculous.
Pros:

We were very unhappy with the breakfast. We had been so unhappy with the unlevel floor in the bathroom with the the broken shutter, tile and tile surround, and the awful lighting in the room. We talked ourselves into staying for the breakfast advertised. When we went to the restaurant, after we were seated and water and coffee served, we were told the menu items were not available and we only had a choice of factory produced pastry and a gross egg casserole. It was discusting. The nerve of charging what they did when I could get the same for free at a chain hotel nearby was incomprehensible. The property advertised that it had been restored to its formal glory. This restoration was not what I expected and I was never so disappointed in a hotel property. I will absolutely never return nor use this booking service again. I liked the speed of the shuttle service provided to us when we left property for dinner. The front desk staff were also very nice. The building, lighting, food, and pricing were the worst I have ever encountered. The proprietor gets a failing grade!

Cons:

See statement above.

2026-08-07 via Nuitee
C
Charlette Ann family_with_children us
10
We made lots of memories and we will be back!;
Pros:

We went to celebrate my daughter's 44th birthday. Our room was on of the haunted ones so she was excited. All the staff were very professional and respectful to us through our stay we enjoyed some of the daily activities and of course the ghost tours were the best to learn the history of the hotel.

Cons:

No door on our closet just a sheet curtain. Was not a fan of since I have to sleep with closet door shut. Lol And not having hot water in the early morning it was lukewarm at the most, but in the evenings we had major hot water. Was just disappointed not to be able to shower or bath in a nice hot tub.

2026-08-07 via Nuitee
E
Erin family_with_children us
10
2026-08-05 via Nuitee
K
kennithray couple us
10
2026-08-04 via Nuitee
J
Jacob solo_traveller us
3
Pros:

The ghost tour was pretty neat.

Cons:

Pretty much everything else. The amount of money I spent versus the comfort, level, cleanliness, amenities, etc. way overpriced. Understaffed restaurant. Room was nasty and smelly and gross. Most uncomfortable bed I've ever been on

2026-08-03 via Nuitee
T
Tracy couple us
10
We loved it and plan on returning
Pros:

It was in a beautiful spot , and the hotel was great.

Cons:

I wished they had microwaves in the rooms. I know it is an old building and it is probably a safety hazard, but we could heat up our leftovers from the restaurant.

2026-07-25 via Nuitee
K
Karina couple us
10
Charming place to stay with character
Pros:

I like that they took something historic and made it fun to visit. They have a daily agenda for their guests, everything runs like a clock there, they are very accommodating.

Cons:

Loud air conditioner, you can hear people above and in the hallways, lots of movement in the hotel due to constant activities.

2026-07-25 via Nuitee
I
Ina family_with_children us
4
Not what I was expected it to be.
Pros:

The room was beautiful.

Cons:

The room was way too small. No table to eat at. It was hot in my room, had to ask for a fan. View of outside was blocked from both windows. The ghost tour was a waste of my money. I bowed out early during the tour. Also I didn’t like being taxed twice for my room. I mean that’s how they get you. We were charged a resort fee and didn’t do anything. I went to get breakfast & was charged almost $5 for one egg and $5 for one piece of toast. Then the system wasn’t working correctly so I had to cancel my order. It wouldn’t take either of my debit cards.

2026-07-24 via Nuitee
P
Pearson solo_traveller us
10
Pros:

Beautiful hotel

Cons:

Hard beds

2026-07-23 via Nuitee
A
Aleesha family_with_children us
4
2026-07-23 via Nuitee