ASTON Pluit Hotel & Residence

Hotels
•
Aston
7.2 (147 reviews)
Jl. Pluit Selatan No.1 Jakarta Utara , Jakarta , ID
+62 21 39708889

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Good location (near airport / mall)
Pleasant lobby and overall atmosphere
Good breakfast variety and taste
Comfortable experience for some guests
Cons:
Dirty floors and stained bed linens/towels
Rooms outdated and in need of renovation
Stained furniture and cigarette damage in some rooms
Bathroom small / below some guests' expectations
Breakfast limited to Asian/Chinese options for some

Categories

Cleanliness
3.8
Multiple reviews report dusty floors and stains on bed sheets and towels; cleanliness is a clear negative.
Service
9.4
Consistently praised: friendly and helpful staff (mentions of Mr Rofi and general staff friendliness and good service).
Location
9
Multiple positive mentions: convenient location near the airport and Baywalk Mall; guests describe location as very good.
Room Quality
4.2
Rooms frequently described as outdated and in need of renovation; reports of stained furniture, cigarette holes and worn fixtures.
Amenities
7.3
Standard quality for this hotel tier.
Value for Money
7.3
Standard quality for this hotel tier.
Food and Beverage
8.6
Breakfast and food receive positive notes for variety and taste, though one comment notes breakfast is mainly Asian/Chinese.
Overall Experience
8
Mixed overall: guests appreciate the service, atmosphere and location, but cleanliness and room condition lower the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:31

Property Description

Central Location in Pluit
ASTON Pluit Hotel & Residence is situated in the heart of Pluit, offering convenient access to nearby attractions and shopping centers.

Modern and Elegant Rooms
The property boasts stylish rooms with modern interiors, wooden flooring, and flat-screen TVs, providing a comfortable and luxurious stay for guests.

Convenient Amenities and Services
Guests can enjoy complimentary Wi-Fi, free parking, a restaurant serving local and international cuisine, as well as 24-hour front desk assistance for car rental and concierge services.

Book your stay at ASTON Pluit Hotel & Residence now to experience a blend of comfort and convenience during your trip to Pluit.

Important information:

Please note that the property offers free scheduled airport pick up and drop off service, and available based on confirmation by hotel. Also please note that the transfer service can only transport 4 guests at a time.

Swimming Pool will be closed temporarily until further notice.

Specifically for the stay period on December 31, you will get New Year's Eve Dinner for 2 pax.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Location

Guest Reviews

7.2
Based on 147 reviews
Cleanliness: 3.8
Service: 9.4
Location: 9
Room Quality: 4.2
Amenities: 7.3
Value for Money: 7.3
Food and Beverage: 8.6
Overall Experience: 8
S
Soeharno • couple • au
3
The room was not very clean, as the floor was dusty and there were stains on the bed sheets and towels.
Pros:

Too old and low maintenance

Cons:

The floor was dusty, and there were stains on the bed sheets and towels.

2026-09-08 • via Nuitee
D
Dewi0504 • Business • Batam Center, Batam, Riau Archipelago, Riau Islands Province
10
great comfy experience
Pros:

Great experience with amazing service by Mr Rofi. good job !

2026-08-06 • via Tripadvisor
K
Khattab Noreldin Mohammed • solo_traveller • sa
10
Pros:

فندق حميمي جدا و الموظفون رائعون الاجواء حميمية و الاكل لذيذ جدا جدا
الموقع ممتاز قريب من المطار

Cons:

الاثاث صار قديم شوية مقارنة مع زيارتي في 2019 حيث كان الاهتمام بالاثاث و النظافة اكثر

2026-07-22 • via Nuitee
A
Abdulaziz • family_with_children • sa
6
2026-07-15 • via Nuitee
N
Nerissa • family_with_children • nl
6
Enorm fijne locatie, vriendelijk personeel en goed ontbijt. Echter, de kamers mogen een opfrisbeurt krijgen. Helaas geen
Pros:

Locatie, lobby en personeel

Cons:

De kamer waar wij in zaten was wel erg verouderd, wel enorm groot, maar is echt toe aan een opknapbeurt. De bank had vlekken en zelfs gaten van sigaretten, de kit en voegen in badkamer mag ook echt wel opnieuw

2026-07-07 • via Nuitee
• extended_group • at
10
Pros:

Die Lage ist sehr günstig in der Umgebung, die Personals sind sehr Freundlich und geben uns gute Beratung. Das Frühstück ist Perfekt für uns, Indonesische, Europäische und Chinesische Kulinarische. Es gibt reichliche Speisen, Nachspeisen, frittierte Sache z. B Tofu, Tempe und Gemüseleibchen.

Vielen Dank für die Service und Freundlichkeit.

Mit freundlichen Grüßen

Cons:

Das Hotel liegt in der Nähe von Baywalk Mall Pluit, das Zimmer ist veraltet, benötigt die Renovierung, das Badezimmer für EU Standard ist sehr gering.

2026-06-10 • via Nuitee
T
Tarek Sayed Mahoud • couple • eg
7
Pros:

معاملة الموظفين

Cons:

الفندق يحتاج تجديد او صيانه
الفطار صيني اسيوي فقط
اقرب مول 15 دقيقه مشي

2026-05-20 • via Nuitee
N
nilesh kumar • solo_traveller • in
5
Can be better
Pros:

Staff and hotel location.

Cons:

Poorly maintained bathroom. Incomplete bathroom kit. No hand wash at wash basin. Wash basin tap is not fixed properly. Break fast not good. Limeted Salad option.Beens' coffee machine not available. Corridors were hot. Some plug sockets not working.

2026-04-18 • via Nuitee
4
476jujuw • Solo travel
10
the kind resepsionis and fast respon
Pros:

have a nice place and the clean rooms

2026-04-17 • via Tripadvisor
R
Rubi • family_with_children • id
9
2026-04-06 • via Nuitee
T
triayunia2026 • Family
10
Aston pluit
Pros:

Good and nice sea view! With a swimming pool bar and lounge

2026-04-05 • via Tripadvisor
B
bangdha hadi • solo_traveller • sa
8
2026-04-04 • via Nuitee
M
Maps34504009315 • Couples
10
good stay
Pros:

it was a good stay at aston, me and my kids enjoying our holiday. the breakfast was good and has many variants. thanks to chika who are welcoming us and friendly

2026-04-01 • via Tripadvisor
J
Jet00419150228 • Family
10
nice room
Pros:

what a nice room and very friendly staff

2026-04-01 • via Tripadvisor
V
Verliani Wijaya • family_with_children • id
8
Cons:

The old furnitures

2026-03-12 • via Nuitee
R
Resort36565392269 • Couples
10
Excellent
Pros:

The stay was comfortable and well supported by the Front Office team. Special appreciation to Chika for her professionalism and helpful restaurant recommendations in the surrounding area.

2026-01-30 • via Tripadvisor
C
Cathy • couple • dk
6
Personalet er meget venlige og service med mindet.
Pros:

Pænt rent.

Cons:

Personalet skal tjekke at div, ting virker før det udlejes. Hårtørrer ( virkede ikke) elkedel, låget var løst og der flød vand over det hele. Vi fik skiftet pengeskab, det virkede heller ikke.

2026-01-21 • via Nuitee
C
CHING-FU • solo_traveller • tw
8
Clean, simple, no fills. Good air conditioning. Good quiteness. Good breakfast. Friendly staff.
2026-01-19 • via Nuitee
Y
Yopie • solo_traveller • id
7
untuk perjalanan bisnis baik sekali
Pros:

tempat strategis

Cons:

furniture hrs di upgrade

2026-01-19 • via Nuitee
J
Joe_9HaaN • couple • id
7
Review Jujur untuk Aston Pluit Hotel dan Residence
Pros:

1. Lokasi dkt ke tol dan mall, maupun pik
2. Breakfastnya cukup menarik, kl rasa saya rasa sama saja
3. Luas kamarnya
4. Pelayanan staff2 yg cukup ramah

Cons:

1. Kebersihan..., ini hotel sdh mantep tpi jujur sya kecewa dgn kebersihan dr staff housekeeping, memang ramah tapi spt bersdm rendah. Kamar hanya disapu 60%, sudut2 tdk disapu, dilap atau dibersihkan, apalagi balkon, mungkin tdk pernah dibersihkan, banyak genangan air, abu dan jamur di balkon hotel.
2. Kondisi air, apt ada rasa payau dan kadang asin, mungkin krna dkt laut yaa
3. Kolam renang, kadar airnya ber-ph rendah, ayo mari ditingkatkan lagi.
Mari coba ditingkatkan lagi, krna ini menyangkut nama besar Aston, sayang sekali jika tdk ditingkatkan krna mslh sdm saja yg msh kurang

2026-01-11 • via Nuitee