The g Hotel & Spa

Hotels
Leonardo Hotels
8.7 (3431 reviews)
Old Dublin Road , Galway , ie

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice amenities
Cons:
Food quality issues
Cleanliness inconsistencies
Check-in delays

Categories

Cleanliness
8.26
Several mentions of cleanliness and some issues. The staff maintained a high standard.
Service
9.73
Multiple reviews highlighted exemplary service and staff attentiveness.
Location
9.27
Good location with easy access to key attractions.
Room Quality
8.22
General praise for room quality but some issues like guest checkout delays.
Amenities
8.75
Good amenities including a spa, although some equipment issues were noted.
Value for Money
8.71
Overall value considered good, though some dissatisfaction with food quality.
Food and Beverage
7.76
Mixed reviews regarding food quality, with some negative experiences.
Overall Experience
8.93
General sentiment was very positive, with a high likelihood of return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 17:31

Property Description

Luxurious Refurbishment
The g Hotel in Galway, Ireland, has undergone a stunning one-million-euro refurbishment, elevating its style and luxury to new heights. From the opulent restaurant to the chic lounges, every corner exudes sophistication and originality.

Avant-Garde Design
Drawing inspiration from the avant-garde, the hotel's design celebrates individuality in each space. The Grand Salon boasts breathtaking views and elegant lighting, while the cocktail bar dazzles with mirrored displays and a warm color palette.

Unique Signature Lounges
The hotel's signature lounges, including the Pink Room and the Blue Room, offer a mix of glamour and subtlety. Guests can indulge in plush velvets, rich textures, and inviting atmospheres, creating a truly memorable experience.

Ready to experience luxury and style at the g Hotel? Book your stay now and immerse yourself in the beauty of Galway's premier five-star destination.

Important information:

A valid credit card is required at check-in for additional charges and as a security deposit for the room. Pre-authorization will be processed and released after check-out, depending on your bank’s policies.

Planning to visit the spa? We definitely recommend BOOKING IN ADVANCE to avoid disappointment, access is limited to 10 guests at a time in our Thermal Suite to protect the peaceful vibe.
Thermal Suite access is €25 per person (instead of €50 per person).
Our treatments feature Ground, a beautiful Irish wellness brand. Guest favourites include the Himalayan Salt Stone Massage and Jet Lag Recovery Massage, ideal after travelling.
Please note the spa is for guests aged 16 and over.
Open Sunday to Friday from 10am till 6pm and from 8am till 8pm on Saturday

18th December 2026 - 3rd January 2027 inclusive

During the festive season, including Christmas Eve, Christmas Day, New Year’s Eve, and New Year’s Day, opening hours of the Spa and Food & Beverage outlets may vary, and services may operate on a limited or special programme.
Guests are kindly requested to contact the hotel in advance or refer to the Festive Season section of our website to review the available offerings and opening times during these dates.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Fitness center is closed from 2026-12-31 until 2026-04-27
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 3431 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 7.76
Overall Experience: 8.93
D
Daniel extended_group ie
9
Pleasant stay just a short walk away from city center and Galway port.
Pros:

Friendly staff, especially Jack which was extremely friendly and helpful. Rooms were nice too.

Cons:

Confusing location for parking.

2026-08-15 via Nuitee
L
Lea-Felicia couple de
10
The best place to stay in Galway!
Pros:

From the moment we arrived until the moment we left, we were absolutely delighted with our stay. From the warm welcome and complimentary welcome drinks to the lovely little touches we found in our room, everything made our stay feel extra special.

The rooms are absolutely beautiful and exceptionally clean. What impressed me most, however, was the outstanding service. I asked at reception about the gym, only to find out that it is currently being renovated and therefore unavailable. Instead, the team immediately provided me with a voucher for Flyefit in the basement, which I was able to use free of charge throughout my stay.

Such thoughtful service and attention to detail really make a difference. We had a wonderful experience and would absolutely love to come back!

2026-08-15 via Nuitee
L
Laura couple gb
10
Pros:

The staff were fantastic and treated us very well. The room was immaculate and bed was very comfortable. The space was well furnished and modern feeling, food and drinks were excellent, and the overall feeling was very relaxing.

Cons:

Some of the functions in the spa did not appear to be working e.g. heated beds, steam room, some recliners in relaxation room.

2026-08-14 via Nuitee
P
Phaedra K solo_traveller gr
8
Pros:

Rooms were spacious and interior design was amazing

Cons:

Hotel was toooo busy as it's huge and fully booked so it felt a little like a supermarket.

2026-08-14 via Nuitee
V
Vallabh family_with_children ae
6
The property is good except for the horrible room service experience which I believe could be a one-off exception.
Pros:

The location, the connectivity, the external room facilities, the check in staff and the restaurant staff service.

Cons:

The room cleaning service was pathetic.

2026-08-14 via Nuitee
C
Clancy solo_traveller ie
6
Pros:

The hotel itself, comfortable and clean. The only negative from the point of view of the hotel building is its location. In the early morning you could hear trucks delivering to the shops and supermarkets as the hotel is situated in a retail park.

Cons:

Staff at breakfast. There was a human hair on the food and when I brought it to the attention of the server he took it away and replaced the food but proceeded to tell me, the hair was part of the hash browns.!!!!!! Not very pleasant, also they had no fruit salad left , at 9.00am. Very disappointed.

2026-08-14 via Nuitee
J
Jennifer solo_traveller gb
9
Pros:

The room was comfortable.

Cons:

The lateness of the room being serviced each day

2026-08-13 via Nuitee
C
Catherine solo_traveller ie
10
2026-08-13 via Nuitee
D
Dean couple ie
10
2026-08-13 via Nuitee
F
Fitzgerald couple ie
10
2026-08-13 via Nuitee
M
Matteo couple it
8
Bello ma un po’ overpriced, 2km dal centro
Pros:

Camere molto grandi

Cons:

Un po’ datate, rapporto qualità prezzo non eccezionale

2026-08-12 via Nuitee
E
Ehmer couple au
10
Home away from Home if home was a 5 star luxury experience.
Pros:

The staff were so friendly and helpful, nothing was too much trouble. We were celebrating our 40th wedding anniversary and we were upgraded to a suite, much to our surprise and delight. The food both breakfast and dinners exceeded expectations - absolutely delicious. Our overall experience at the G hotel was the best that we have had since leaving Australia. We will certainly be recommending this hotel to our friends and family. Well done!

2026-08-12 via Nuitee
S
Sionainn couple gb
10
2026-08-12 via Nuitee
R
ROBERT solo_traveller ca
7
Cons:

We were given a wheelchairs room that did not have the king size bed we reserved

No Kleenex in room

2026-08-12 via Nuitee
Q
Quinlan extended_group ie
10
2026-08-12 via Nuitee
R
Ralf family_with_children de
10
2026-08-12 via Nuitee
R
Rainer extended_group de
6
Funktional aber nicht schön. Als Hotel ok, aber hat niemals fünf Sterne verdient.
Pros:

Größe der Zimmer, gute Bar, ordentliches Frühstück.

Cons:

Schlechte Lage, grauenhaft geschmacklose Ausstattung.

2026-08-12 via Nuitee
S
Sandra extended_group ie
3
Filthy, lazy staff, inedible breakfast
Pros:

The location. That's it.

Cons:

The breakfast was inedible. The breakfast had to be returned three times as was not what had been asked for. There were at least 9 staff members wandering around and yet we had to ask multiple times for butter, bread and milk- the basics.
The bar area was filthy
There was thick layers of dirt on the counter and the coffee machine. The milk jug was brown, as were the eggs for breakfast.
The shower in the bedroom wasn't working properly and on the second day was scalding so much that we couldn't actually have showers.
Such a disappointing stay.
The only consolation is we eventually received a refund from the on call manager.

2026-08-12 via Nuitee
S
Sarah solo_traveller ie
9
Fabulous stay close to the city
Pros:

Staff at reception we exceptionally good. Really warm welcome and comped my husband a visit to the thermal suite when we enquired about just using the sauna. Rooms were huge and clean. Very comfortable. Breakfast was really tasty both mornings. Lounge staff were great later in the night too, very friendly and attentive. Really made the stay!

Cons:

Lights in the bar were a little bright and could have done with some low ambient music. It's a pity there is no pool. It's the one thing the kids would have enjoyed that they didn't have.

2026-08-12 via Nuitee
P
Paolo couple ch
9
2026-08-11 via Nuitee