The g Hotel & Spa

Hotels
Leonardo Hotels & Resorts
8.7 (2846 reviews)
Old Dublin Road , Galway , ie

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice amenities
Cons:
Food quality issues
Cleanliness inconsistencies
Check-in delays

Categories

Cleanliness
8.26
Several mentions of cleanliness and some issues. The staff maintained a high standard.
Service
9.73
Multiple reviews highlighted exemplary service and staff attentiveness.
Location
9.27
Good location with easy access to key attractions.
Room Quality
8.22
General praise for room quality but some issues like guest checkout delays.
Amenities
8.75
Good amenities including a spa, although some equipment issues were noted.
Value for Money
8.71
Overall value considered good, though some dissatisfaction with food quality.
Food and Beverage
7.76
Mixed reviews regarding food quality, with some negative experiences.
Overall Experience
8.93
General sentiment was very positive, with a high likelihood of return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 17:31

Property Description

Luxurious Refurbishment
The g Hotel in Galway, Ireland, has undergone a stunning one-million-euro refurbishment, elevating its style and luxury to new heights. From the opulent restaurant to the chic lounges, every corner exudes sophistication and originality.

Avant-Garde Design
Drawing inspiration from the avant-garde, the hotel's design celebrates individuality in each space. The Grand Salon boasts breathtaking views and elegant lighting, while the cocktail bar dazzles with mirrored displays and a warm color palette.

Unique Signature Lounges
The hotel's signature lounges, including the Pink Room and the Blue Room, offer a mix of glamour and subtlety. Guests can indulge in plush velvets, rich textures, and inviting atmospheres, creating a truly memorable experience.

Ready to experience luxury and style at the g Hotel? Book your stay now and immerse yourself in the beauty of Galway's premier five-star destination.

Important information:

A valid credit card is required at check-in for additional charges and as a security deposit for the room. Pre-authorization will be processed and released after check-out, depending on your bank’s policies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Fitness center is closed from 2026-04-30 until 2026-01-01

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 2846 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 7.76
Overall Experience: 8.93
D
Doody couple ie
10
Magical
Pros:

How welcoming and kind the staff were

Cons:

How beautiful it was

2026-02-14 via Nuitee
G
Germanas couple ie
10
2026-02-14 via Nuitee
R
Ryan couple gb
9
2026-02-13 via Nuitee
C
Cameron couple gb
8
Pros:

The Hotel is beautiful very clean and tidy. Great views from room. The staff were very friendly. The location of the hotel was perfect.

2026-02-13 via Nuitee
C
Carol extended_group ie
10
Pros:

Customer service

Cons:

The thermal suite was smaller than expected

2026-02-12 via Nuitee
C
Camron couple ie
10
2026-02-12 via Nuitee
S
Smyth couple ie
10
2026-02-12 via Nuitee
C
Costa couple ie
10
Pros:

Bed are greats omg so confy

Cons:

Nada apontar

2026-02-11 via Nuitee
M
Mark extended_group ie
10
Pros:

Everything

Cons:

Nothing

2026-02-11 via Nuitee
W
Walsh solo_traveller ie
10
2026-02-11 via Nuitee
M
Marie couple ie
9
Pros:

We got a room upgrade to a Junior Suite which was fabulous.

Cons:

The spa area closed at 6pm on the evening of our arrival which was disappointing.

2026-02-11 via Nuitee
C
ciara couple ie
7
2026-02-09 via Nuitee
A
Anthony couple gb
10
Outstandingly beautiful hotel & expectional staff
Pros:

The whole experience was exceptional from start to finish, amazing hotel & staff are a different level absolutely 10/10

2026-02-09 via Nuitee
J
Jacinta couple ie
8
2026-02-09 via Nuitee
K
Karen extended_group ie
7
Pros:

The staff were very pleasant and helpful. Food was lovely

Cons:

While we booked with booking.com we had to pay 25 euro per person to use the thermal suite. I felt thid was a bit eccesive considering we were residents

2026-02-08 via Nuitee
M
McDonogh couple ie
10
2026-02-08 via Nuitee
C
Catherine couple ie
10
Superb Experience
Pros:

I liked the staff, the facilities, the ambience, the excellent design, the comfort, outstanding service,
Everything. Excellent.

Cons:

Nothing.

2026-02-01 via Nuitee
G
Graham couple ie
10
2026-01-29 via Nuitee
M
Michael couple ie
5
Not 5 star service for the price we were charged .
Pros:

Good afternoon,
Some aspects of the hotel appealed to us but frankly when I reside in a 5 star establishment I expect that the facility and staff offer white glove 5 star service and this was not the case. More training is required for staff as they need to remember that the Customer is King

Cons:

-Improve attitudes of some senior staff
-Improve the training for staff in the dining room in terms of etiquette
- The Culture and attitudes of some employees leaves alot to be desired
-I make these statements to you in a constructive manner as I've spent my life travelling , running businesses and am in a position to know what differentiates Quality . Remember Quality is a given not an add on .
- In a 5 star hotel guests should at least be able to attend the steam room without booking same and incurring additional costs

2026-01-29 via Nuitee
D
Doonan couple ie
10
2026-01-29 via Nuitee