The g Hotel & Spa

Hotels
•
Leonardo Hotels
8.7 (3431 reviews)
Old Dublin Road , Galway , IE

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice amenities
Cons:
Food quality issues
Cleanliness inconsistencies
Check-in delays

Categories

Cleanliness
8.26
Several mentions of cleanliness and some issues. The staff maintained a high standard.
Service
9.73
Multiple reviews highlighted exemplary service and staff attentiveness.
Location
9.27
Good location with easy access to key attractions.
Room Quality
8.22
General praise for room quality but some issues like guest checkout delays.
Amenities
8.75
Good amenities including a spa, although some equipment issues were noted.
Value for Money
8.71
Overall value considered good, though some dissatisfaction with food quality.
Food and Beverage
7.76
Mixed reviews regarding food quality, with some negative experiences.
Overall Experience
8.93
General sentiment was very positive, with a high likelihood of return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 17:31

Property Description

Luxurious Refurbishment
The g Hotel in Galway, Ireland, has undergone a stunning one-million-euro refurbishment, elevating its style and luxury to new heights. From the opulent restaurant to the chic lounges, every corner exudes sophistication and originality.

Avant-Garde Design
Drawing inspiration from the avant-garde, the hotel's design celebrates individuality in each space. The Grand Salon boasts breathtaking views and elegant lighting, while the cocktail bar dazzles with mirrored displays and a warm color palette.

Unique Signature Lounges
The hotel's signature lounges, including the Pink Room and the Blue Room, offer a mix of glamour and subtlety. Guests can indulge in plush velvets, rich textures, and inviting atmospheres, creating a truly memorable experience.

Ready to experience luxury and style at the g Hotel? Book your stay now and immerse yourself in the beauty of Galway's premier five-star destination.

Important information:

A valid credit card is required at check-in for additional charges and as a security deposit for the room. Pre-authorization will be processed and released after check-out, depending on your bank’s policies.

Planning to visit the spa? We definitely recommend BOOKING IN ADVANCE to avoid disappointment, access is limited to 10 guests at a time in our Thermal Suite to protect the peaceful vibe.
Thermal Suite access is €25 per person (instead of €50 per person).
Our treatments feature Ground, a beautiful Irish wellness brand. Guest favourites include the Himalayan Salt Stone Massage and Jet Lag Recovery Massage, ideal after travelling.
Please note the spa is for guests aged 16 and over.
Open Sunday to Friday from 10am till 6pm and from 8am till 8pm on Saturday

18th December 2026 - 3rd January 2027 inclusive

During the festive season, including Christmas Eve, Christmas Day, New Year’s Eve, and New Year’s Day, opening hours of the Spa and Food & Beverage outlets may vary, and services may operate on a limited or special programme.
Guests are kindly requested to contact the hotel in advance or refer to the Festive Season section of our website to review the available offerings and opening times during these dates.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Fitness center is closed from 2026-12-31 until 2026-04-27
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 3431 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 7.76
Overall Experience: 8.93
L
Laura • couple • ie
8
Pros:

rooms spacious and beautiful bathrooms. Breakfast was average. Overall it does not give the feel of a 5 star hotel. Should not be charging guests for use of the thermal suites when the steam room wasn't available, and only a small jacuzzi pool and sauna for use.

Cons:

we knew there were upgrades being carried out in the hotel but it seemed to be only in a room opposite to ours and began at 9am.

2026-10-31 • via Nuitee
L
Liam • solo_traveller • ie
10
2026-10-31 • via Nuitee
A
Alana • couple • ie
10
2026-10-30 • via Nuitee
M
Mark • couple • ie
7
Pros:

Breakfast, Staff

Cons:

Terminal Suite, having to pay, stream room not working

2026-10-30 • via Nuitee
J
Joanne • extended_group • ie
10
2026-10-30 • via Nuitee
H
Hurst • solo_traveller • fr
9
2026-10-30 • via Nuitee
G
Gary • couple • ie
5
2026-10-30 • via Nuitee
A
Alex Marques • couple • ie
10
Lovely hotel and service!
Pros:

Lovely hotel and service. Special thanks to Lucia who went above and beyond the expectations with her service and attention to detail.
I’m certainly coming back!

2026-10-30 • via Nuitee
E
Eva • couple • ie
7
L
Pros:

Location was fantastic, food was amazing

Cons:

Bathroom was grubby around the sink, no nozzle for the hairdryer , around reception in hotel was full of cobwebs on the fake trees . Breakfast was very slow for our order to be taken even tough 2 other couples were seen to that came after us.tables were left uncleared beside us for the duration of our breakfast .
Had a problem with tv not being able to use netflix it said we were not checked in even tough we were checked in for 2 nights was fixed after an hour .

2026-10-30 • via Nuitee
G
graham • couple • ie
5
Pros:

Staff were really welcoming. Lovely touch with the welcome note and bag of treats in our room. Room was spotless.

Cons:

11am way too early for check out! Over €300 for a one night stay without breakfast, didn't enjoy rushing around for check out after our stay.

2026-10-29 • via Nuitee
A
Aaron • couple • ie
9
2026-10-29 • via Nuitee
Y
Yvonne • couple • ie
5
This is definitely NOT a 5 star hotel.
Pros:

Location to the city

Cons:

Breakfast service extremely bad and food.

2026-10-29 • via Nuitee
S
Steven • couple • gb
8
Very enjoyable stay and great value
Pros:

Very well decorated and comfortable

2026-10-29 • via Nuitee
T
Tina • couple • ie
8
2026-10-28 • via Nuitee
D
darren • couple • ie
10
Very relaxing hotel
Pros:

Overall friendless of staff was exceptional.

The thermal suite was a real treat

Cons:

Na

2026-10-28 • via Nuitee
F
Fintan • couple • ie
3
Don’t
2026-10-27 • via Nuitee
C
Cian • couple • ie
8
2026-10-27 • via Nuitee
J
Jason • couple • ie
7
2026-10-27 • via Nuitee
N
Nicola • extended_group • ie
10
Pros:

Everyone was so friendly and helpful

2026-10-27 • via Nuitee
D
Debbie • couple • ie
10
2026-10-27 • via Nuitee