Hotel The Pearl, City Center - Traveler's Choice Award Winner for 2025

Hotels
8.4 (334 reviews)
8721 Desh Bandhu Gupta Road , New Delhi , in

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Good location
Cons:
Cleanliness issues
Room quality inconsistencies

Categories

Cleanliness
7.73
Several guests reported issues with cleanliness due to ants and inconsistent hot water.
Service
8.7
Many reviews highlight the staff as supportive and friendly, providing good service throughout.
Location
8.74
Located near attractions with accessible transport options, praised for its convenience.
Room Quality
7.69
Mixed sentiments; some rooms had issues like lack of natural light and problems with hot water.
Amenities
8.22
Facilities available but with some inconsistencies reported in terms of hot water and TV services.
Value for Money
8.68
Guests found it to be good value; however, pricing was mentioned as slightly high occasionally.
Food and Beverage
8.73
Breakfast options were consistently praised; guests enjoyed the variety and quality.
Overall Experience
8.7
Overall experience rated positively despite some issues, guests appreciated support from staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 20:39

Property Description

Conveniently located in New Delhi, Hotel The Pearl offers air-conditioned rooms, a shared lounge, free WiFi, and a terrace.

Luxurious Accommodation: Enjoy comfortable rooms equipped with modern amenities including a flat-screen TV, wardrobe, and private bathroom.

Dining Options: Indulge in a variety of culinary delights at our on-site restaurant offering Indian, Italian, and local cuisine with vegetarian, dairy-free, and halal options available.

Convenience at Your Fingertips: Benefit from services such as an ATM, concierge, room service, and a 24-hour front desk for a hassle-free stay.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Hotel The Pearl now!

Important information:

Guests from the Delhi and NCR can't stay. Delhi and NCR ID's not acceptable.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

8.4
Based on 334 reviews
Cleanliness: 7.73
Service: 8.7
Location: 8.74
Room Quality: 7.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.7
A
Adriano • couple • it
8
Una buona struttura pulita
Pros:

Bella la hall dell’hotel…. Bella la camera spaziosa ma senza finestra e purtroppo dava sulla strada( rumore tutta la notte) e si deve dormire con i tappi! Ma la cosa più allucinante e’ che la stanza 302 e’ sotto la cucina e quindi rumori continui per tutta la notte. Se fossimo rimasti a dormire anche la seconda notte ci saremmo fatti cambiare la stanza! Bello veramente il bagno con vetro nella doccia.. set cortesia con patatine noccioline caffe te! L’hotel e’ valido per 2/3 notti! Comodo il letto. buona la colazione e pure la cena. Wifi inesistente!

Cons:

I rumori proveniente dalla cucina e il wifi scadente

2026-02-25 • via Nuitee
N
Nicolas • family_with_children • cl
10
2026-02-25 • via Nuitee
T
Trumbull • couple • us
7
Decent
Pros:

The staff was very friendly.

Cons:

There were drain flies and other insects in the room.

2026-02-24 • via Nuitee
L
Lukas • couple • de
8
Alright for a few days
Pros:

Friendly helpful personnel, clean room and bathroom

Cons:

Gym was not open, super loud constant noise from the street

2026-02-24 • via Nuitee
S
Shila • couple • gb
4
Hotel was ok however location not safe
Pros:

Clean

Cons:

Safety aspect, not a good location and tourists are accosted by gangs working in the area.

2026-02-23 • via Nuitee
S
Surentharan • couple • my
6
Pros:

Breakfast was good.

Cons:

We were given double room instead of our booked triple room upon check-in. We requested for a change and the triple room given was dusty and not so clean. The Paharganj area is so dirty and dusty. The traffic was horrible. It was difficult for us to get a Uber and Bharat Taxi from that area during our stay.

2026-02-23 • via Nuitee
L
Lavanya Sita T • family_with_children • in
9
Great experience
Pros:

I felt my stay at hotel the pearl was very comfortable and the staff (Raj and others) were very helpful. I went to delhi to run delhi marathon from Jawahar stadium and took the decision to book hotel the pearl instead of stressing about finding accommodation near the run. This was a great decision. While I was worried about traveling alone, hotel the pearl made it really easy for me. They had wake up alarm, booked the cab, helped with early dinner and were even accommodative of a slight extension of checkout time to take a short nap! The food is good and the room has good facilities. I would strongly recommend it.

Cons:

Nothing in particular. The area is a bit noisy maybe, but it's also centrally located and convenient.

2026-02-22 • via Nuitee
T
Thomas • couple • de
7
Es war ok, aber beim nächsten Mal würde ich eher ein anderes Hotel wählen
Pros:

Zentrale Lage - Nähe Metro

Cons:

Die Zimmer wirken auf den Bilder wesentlich größer als sie tatsächlich sind
Die Dusche braucht sehr lange bis warmes Wasser kommt

2026-02-22 • via Nuitee
C
charlotte • couple • dk
8
2026-02-22 • via Nuitee
H
Hiranmai • family_with_children • in
8
2026-02-14 • via Nuitee
S
Surendra • couple • ca
9
Excellent
Pros:

Friendly staff

Cons:

Good services

2026-02-13 • via Nuitee
R
Rosa • couple • es
4
No había agua caliente
Cons:

El agua caliente no funcionaba.

2026-02-13 • via Nuitee
Y
Yadu • family_with_children • ca
8
Comfortable Stay with Friendly Service
Pros:

We (family of 3) recently stayed at Hotel The Pearl in Delhi. The overall experience was satisfactory and met expectations for comfort and convenience. The staff were great—friendly, courteous, and always willing to assist with requests. The location is convenient, especially for travelers looking to access central areas of the city. Overall, a good stay with welcoming service.

2026-02-12 • via Nuitee
J
John • solo_traveller • gb
9
A quality hotel in the middle of a vibrant & very busy area
Pros:

Good quality hotel in the middle of a vibrant area

Cons:

Could be a little noisy

2026-02-08 • via Nuitee
S
Shila • couple • gb
5
Hotel was clean such a shame about the location and lack of safety for travellers.
Pros:

Cleanliness

Cons:

Location is unsafe. Approached by locals outside telling you to be careful as there’s gangs in area. However they don’t obvs point out they are part of the gang and are calling ahead to a gang member to let them know where you are walking towards. Only realised due to being able to understand Hindi which they didn’t realise. Our driver confirmed the following day it was an unsafe area to stay in. Be careful!

2026-01-31 • via Nuitee
J
John • solo_traveller • gb
9
Quality bedroom, with a nice balcony onto the main road
Pros:

Very clean, friendly staff.

Cons:

The breakfast area is on floor 4, the lift goes up to floor 3 only and then there are stairs…I have bad knees so the stairway was a little challenging…no problem for those who’s mobility is normal - there is an outdoor part of the breakfast area which was pleasant..

2026-01-24 • via Nuitee
V
Vittoria • couple • it
10
Ottimi servizi, camera e bagno ampi e puliti
Pros:

Ottima struttura nel cuore di Delhi, dintorni pieni di ogni servizio di cui si necessita. Colazione su rooftop continentale e non. Personale splendido e accogliente!

2026-01-24 • via Nuitee
L
Laura Maria • family_with_children • es
10
Pros:

Personal amable. Muy detallistas. Muy buen desayuno buffet

Cons:

La zona está cerca de Main bazar pero en una de las calles principales, más limpio y seguro

2026-01-24 • via Nuitee
S
Suomalainen • couple • fi
8
Delhi Sightseeing
Pros:

Very good service, clean rooms

Cons:

Area wasn’t the best, inside the hotel all was good

2026-01-22 • via Nuitee
E
Ernesto • couple • ec
9
Estancia agradable y buena con respecto calidad precio
Pros:

La habitación era espaciosa y bonita.

Cons:

Toallas y sábanas se ven como ya muy usadas que deberían de renovar.

2026-01-22 • via Nuitee