PAVILION ROOMS AT NO. 26

Hotels
6.5 (137 reviews)
26 Sussex Gardens , London , gb

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Luggage storage
Non-smoking throughout
Private parking
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Good Location
Clean Shower
Cons:
No hair dryer
Uncomfortable bed
Inefficient check-in process

Categories

Cleanliness
5.83
The review mentions cleanliness issues with a small, somewhat dirty room, but overall it was noted as clean.
Service
7.3
Mixed sentiments about the service; prompt assistance with requests but significant issues during check-in.
Location
8.34
Highlighted positively across multiple reviews for its central location.
Room Quality
5.79
Comments about small, old furniture and uncomfortable bed indicate lower room quality.
Amenities
5.82
Amenities were lacking; missing items like a hair dryer and tea milk.
Value for Money
6.28
Room standards did not match the price; various complaints indicate it could be better.
Food and Beverage
6.83
No significant mention, but amenities like a kettle suggest basic provision.
Overall Experience
5.8
General sentiment suggests disappointment; significant issues during stay overshadow positive elements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:03

Property Description

Central Location in London
Set in the heart of London, PAVILION ROOMS AT NO. 26 offers easy access to top attractions like Paddington Station and Madame Tussauds.

Modern Amenities
Enjoy free WiFi, a 24-hour front desk, and concierge service at this 3-star hotel. Each room is equipped with a desk, flat-screen TV, and a private bathroom.

Nearby Attractions
Explore popular landmarks such as The Serpentine and Lord's Cricket Ground, all within a short distance from the hotel.

To book your stay at PAVILION ROOMS AT NO. 26 and experience the best of London, reserve your room now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.5
Based on 137 reviews
Cleanliness: 5.83
Service: 7.3
Location: 8.34
Room Quality: 5.79
Amenities: 5.82
Value for Money: 6.28
Food and Beverage: 6.83
Overall Experience: 5.8
A
Adam solo_traveller gb
5
It was ok - no complaints given the location
Cons:

Too much furniture in the room - like it was a storage place!

2026-07-16 via Nuitee
S
sarah couple gb
10
Enjoyable stay and even better when I realised I had left my Applewatch in the room and Shaun confirmed to me that it wa
Pros:

Clean and tidy and amazing location for The Hyde park gig

Cons:

Nothing I don’t like

2026-07-16 via Nuitee
M
Manon solo_traveller fr
7
Pros:

chambre petite mais pour un court séjour c'est suffisant - salle de bains propre et agréable - personnel très sympathique - attention pas de clim…

2026-07-11 via Nuitee
S
Sandra couple gb
1
Do not stay here, you will be directed to another hotel further down the row which is awful
Pros:

Nothing

Cons:

Small, poky room
I felt vulnerable as open space outside bathroom window could be accessed, no clear fire policy

2026-07-09 via Nuitee
S
Samantha. solo_traveller gb
9
2026-07-08 via Nuitee
K
Koç solo_traveller tr
1
2026-07-06 via Nuitee
C
Chloe couple gb
6
Fine for 1 night and good location
Pros:

Very good bathroom and close to Paddington underground. Clean and fine for one night

Cons:

Quite an uncomfortable and creaky bed, just rolling over makes so much noise.

2026-07-05 via Nuitee
A
Alfie couple gb
10
2026-07-02 via Nuitee
Z
Zoe couple gb
5
Great location, and price considering Hyde Park event was on was most reasonable we found- but you do get what you pay f
Pros:

Great location - and had parking but make sure you ring and ask because it’s not guaranteed as I was reminded 25 times by a manager who was very upset they had to move their car, even though I had called prior to arriving and was told to ask about parking at reception and it wouldn’t be an issue.

Cons:

No air con, which in the London heat in a heatwave is less than ideal.
1 manager was very rude too.

2026-06-29 via Nuitee
N
Neil solo_traveller gb
7
2026-06-27 via Nuitee
D
David solo_traveller gb
6
2026-06-23 via Nuitee
B
Ben solo_traveller gb
6
Clean and comfortable in a good location and for a good price
Pros:

Good location and was reasonable and comfy. Good value for the price.

2026-06-22 via Nuitee
T
Tracey solo_traveller gb
1
Avoid at all costs
Pros:

Nothing

Cons:

Wasn’t the hotel I booked it was the hotel next door, it was musty and the bed was unusable so I had to leave and book into another hotel

2026-06-18 via Nuitee
L
Lewis solo_traveller gb
10
2026-06-17 via Nuitee
M
Martin solo_traveller gb
6
2026-06-15 via Nuitee
M
Masoud solo_traveller gb
1
I did not enjoy staying in this hotel at all.
Pros:

Location

Cons:

Room was smelly, they have changed the room, but the new room had its own issues: door lock was not secure, I did not feel safe to sleep over the night, I had to put a chair behind the door to ensure it won’t open. It was no kettle in the room. Shower head was dirty. When you open the window, you could see big rats.

2026-06-10 via Nuitee
M
Morri solo_traveller it
9
2026-06-08 via Nuitee
B
Bill solo_traveller gb
6
Pros:

A strange experience. It was like sleeping in an antique shop. A bit over priced for what it was. Not a bad experience.

2026-05-31 via Nuitee
S
Svetlana Parylova solo_traveller me
10
2026-05-12 via Nuitee
R
Rhoda solo_traveller gb
6
Will not return
Pros:

I met with quite a hostile man in reception. I was exhausted after a 2 & a half hour delay with y train & the receptionist was not friendly or welcoming.

Cons:

Reception I got when I arrived

2026-05-03 via Nuitee