PAVILION ROOMS AT NO. 26

Hotels
6.5 (111 reviews)
26 Sussex Gardens , London , gb

Facilities

Non-smoking rooms
Luggage storage
Non-smoking throughout
Private check-in/check-out
Concierge service
Staff adhere to local safety protocols
Fire extinguishers
Invoice provided
Smoke alarms
CCTV outside property
See all facilities

Review Highlights

Pros:
Good Location
Clean Shower
Cons:
No hair dryer
Uncomfortable bed
Inefficient check-in process

Categories

Cleanliness
5.83
The review mentions cleanliness issues with a small, somewhat dirty room, but overall it was noted as clean.
Service
7.3
Mixed sentiments about the service; prompt assistance with requests but significant issues during check-in.
Location
8.34
Highlighted positively across multiple reviews for its central location.
Room Quality
5.79
Comments about small, old furniture and uncomfortable bed indicate lower room quality.
Amenities
5.82
Amenities were lacking; missing items like a hair dryer and tea milk.
Value for Money
6.28
Room standards did not match the price; various complaints indicate it could be better.
Food and Beverage
6.83
No significant mention, but amenities like a kettle suggest basic provision.
Overall Experience
5.8
General sentiment suggests disappointment; significant issues during stay overshadow positive elements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:03

Property Description

Central Location in London
Set in the heart of London, PAVILION ROOMS AT NO. 26 offers easy access to top attractions like Paddington Station and Madame Tussauds.

Modern Amenities
Enjoy free WiFi, a 24-hour front desk, and concierge service at this 3-star hotel. Each room is equipped with a desk, flat-screen TV, and a private bathroom.

Nearby Attractions
Explore popular landmarks such as The Serpentine and Lord's Cricket Ground, all within a short distance from the hotel.

To book your stay at PAVILION ROOMS AT NO. 26 and experience the best of London, reserve your room now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.5
Based on 111 reviews
Cleanliness: 5.83
Service: 7.3
Location: 8.34
Room Quality: 5.79
Amenities: 5.82
Value for Money: 6.28
Food and Beverage: 6.83
Overall Experience: 5.8
M
Michelle solo_traveller gb
6
tad small so plus-size people may struggle as i did to navigate round the bed to bathroom. Clean++
Pros:

V helpful staff helping me with my bag to take downstairs and to room and at check out. Organised for extra fan as it was sweltering hot in the room. Advised window could be opened which I did. Bathroom was tidy as was everywhere. Shower was lovely. Very good cleanliness standard.

Cons:

The kettle. The cord wasnt long enough to actually pour the water so you had to unplug it every time as it wouldn't reach the socket behind tv and could only go behind the cupboard which I had to move about to plug it in and out which was a pain as I have mobility issues. The handle on the door to the cabinet came off in my hand when used to open the door. Popped it back in but obviously not practical to use. The room was much smaller than anticipated from the images.

2026-01-19 via Nuitee
J
Jianhao solo_traveller gb
9
good value for money
2026-01-19 via Nuitee
G
Gülcan couple de
10
2026-01-16 via Nuitee
K
Kazunori solo_traveller gb
5
Cons:

No hair dryer.

2026-01-02 via Nuitee
C
Christopher couple gb
1
Just don't
Pros:

Location, 4 stops from kings cross

Cons:

Just don't stay

Arrived at the hotel for the 24 hour reception to not be staffed.

A note advised to attend the hotel reception 2 doors down, upon arriving there were told that no, we had to go back to the other hotel.

When finally being checked in, we discovered that a staff member has not bothered checking the identity of someone checking in and had given them our room.

We then had to wait a further half hour whilst they kept telling us they had given our room away.and we traipsed backwards and forwards between the two hotels.

After 40 mins they eventually were able to find us a room.

I didn't expect the crystal maze esque journey to the top floor avoiding untacked loose carpet and no lights on the stairs up to final floor

Opened the door to a musketeer fever dream where none of the floors were level and the lighting varied from retina searing in the bathroom to perma twilight in the bedroom


Seriously, just stay anywhere else.

2026-01-01 via Nuitee
D
Davis solo_traveller us
8
2025-12-23 via Nuitee
A
Adrian solo_traveller gb
4
Pros:

Location

Cons:

Room was small and furniture broken and old . Not hotel I was expecting.

2025-12-21 via Nuitee
Z
Zana solo_traveller xk
2
2025-12-13 via Nuitee
M
miguel solo_traveller mz
8
2025-12-12 via Nuitee
H
Hamit solo_traveller tr
7
1-2 gece sadece yatma-duş için güzel yer
Pros:

Tek gece kaldım. Tek gece için konaklamam yeterince yerindeydi imkanları ve fiyatı, özel banyom olması.

Cons:

Biraz basık bir oda. Çarşafın ayak ucuna doğru ufak lekeler vardı ama temiz olduğu belliydi geçmeyen lekeler

2025-12-05 via Nuitee
A
Alexandra solo_traveller gb
6
A very basic room with a disappointingly uncomfortable bed, but it was clean and the shower was good
Pros:

It was a great shower and the decor in both bedroom and bathroom were nicely done, and everything felt clean. The gentleman on the front desk sorted me out with an extra pillow very quickly when I went and asked for one.

Cons:

The bed was very uncomfortable and sank in the middle. No milk provided for the tea. 😭 The TV didn't work. No wi-fi code was given. I'd already been back up to reception in my pyjamas once to ask for another pillow and frankly I couldn't be bothered going back up again.

2025-12-04 via Nuitee
B
Ben solo_traveller gb
1
2025-11-28 via Nuitee
L
Leo solo_traveller ie
8
Recommend this for seeing London and beyond
Pros:

Very central and Shaun was a delight to deal with

2025-11-28 via Nuitee
A
Ash couple gb
5
Good Location but the room standards did not match the price .
Pros:

The location was convenient from tube and a short walk from Hyde park. There was a private bathroom and a shower and the room was big enough for 2 people . Small smart tv in room and storage, with a kettle in the room.

Cons:

The room was boiling hot, the radiator was on full blast with no way of turning it down or off. The toilet did not flush properly, the double bed was two beds pushed together where you could feel the gap. Our room was located 2 buildings away - the man covering on the desk ( who didn’t work there ) said that it was called the Pavillion “ Rooms “ meaning more than one building.
So the Victorian and quirky interior was only in the main building and reception check in area. Our room was in a building that had a different look that wasn’t in fitting with the theme. We were in the basement and as there was a staircase leading to the basement from the outside, you could hear people congregating outside, which is why we didn’t open the windows- despite the heat.
The plug sockets were also lacking and located behind the TV, the far side of the room.
Any stays that are located in the second building should be comped for pricing to factor in the differences in quality.

2025-11-24 via Nuitee
K
Karl solo_traveller gb
7
2025-11-06 via Nuitee
S
Svetlana Parylova solo_traveller me
9
Pros:

Приятная температура и влажность: не холодно и не душно. Второй раз подряд останавливаюсь в этом отеле и в следующий раз планирую сюда же.

Cons:

Особенно с приходом осени, очень не хватает фена для волос.

2025-10-25 via Nuitee
A
Abande Ibrahim solo_traveller ng
6
2025-10-16 via Nuitee
E
EfeHepgirginer solo_traveller gb
7
2025-10-05 via Nuitee
E
Elsa solo_traveller gb
9
2025-09-20 via Nuitee
E
Elsa solo_traveller gb
9
2025-09-20 via Nuitee