PAVILION ROOMS AT NO. 26

Hotels
6.5 (125 reviews)
26 Sussex Gardens , London , gb

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Luggage storage
Non-smoking throughout
Private parking
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Good Location
Clean Shower
Cons:
No hair dryer
Uncomfortable bed
Inefficient check-in process

Categories

Cleanliness
5.83
The review mentions cleanliness issues with a small, somewhat dirty room, but overall it was noted as clean.
Service
7.3
Mixed sentiments about the service; prompt assistance with requests but significant issues during check-in.
Location
8.34
Highlighted positively across multiple reviews for its central location.
Room Quality
5.79
Comments about small, old furniture and uncomfortable bed indicate lower room quality.
Amenities
5.82
Amenities were lacking; missing items like a hair dryer and tea milk.
Value for Money
6.28
Room standards did not match the price; various complaints indicate it could be better.
Food and Beverage
6.83
No significant mention, but amenities like a kettle suggest basic provision.
Overall Experience
5.8
General sentiment suggests disappointment; significant issues during stay overshadow positive elements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:03

Property Description

Central Location in London
Set in the heart of London, PAVILION ROOMS AT NO. 26 offers easy access to top attractions like Paddington Station and Madame Tussauds.

Modern Amenities
Enjoy free WiFi, a 24-hour front desk, and concierge service at this 3-star hotel. Each room is equipped with a desk, flat-screen TV, and a private bathroom.

Nearby Attractions
Explore popular landmarks such as The Serpentine and Lord's Cricket Ground, all within a short distance from the hotel.

To book your stay at PAVILION ROOMS AT NO. 26 and experience the best of London, reserve your room now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.5
Based on 125 reviews
Cleanliness: 5.83
Service: 7.3
Location: 8.34
Room Quality: 5.79
Amenities: 5.82
Value for Money: 6.28
Food and Beverage: 6.83
Overall Experience: 5.8
T
Tracey • solo_traveller • gb
1
Avoid at all costs
Pros:

Nothing

Cons:

Wasn’t the hotel I booked it was the hotel next door, it was musty and the bed was unusable so I had to leave and book into another hotel

2026-06-18 • via Nuitee
L
Lewis • solo_traveller • gb
10
2026-06-17 • via Nuitee
M
Martin • solo_traveller • gb
6
2026-06-15 • via Nuitee
M
Masoud • solo_traveller • gb
1
I did not enjoy staying in this hotel at all.
Pros:

Location

Cons:

Room was smelly, they have changed the room, but the new room had its own issues: door lock was not secure, I did not feel safe to sleep over the night, I had to put a chair behind the door to ensure it won’t open. It was no kettle in the room. Shower head was dirty. When you open the window, you could see big rats.

2026-06-10 • via Nuitee
M
Morri • solo_traveller • it
9
2026-06-08 • via Nuitee
B
Bill • solo_traveller • gb
6
Pros:

A strange experience. It was like sleeping in an antique shop. A bit over priced for what it was. Not a bad experience.

2026-05-31 • via Nuitee
S
Svetlana Parylova • solo_traveller • me
10
2026-05-12 • via Nuitee
R
Rhoda • solo_traveller • gb
6
Will not return
Pros:

I met with quite a hostile man in reception. I was exhausted after a 2 & a half hour delay with y train & the receptionist was not friendly or welcoming.

Cons:

Reception I got when I arrived

2026-05-03 • via Nuitee
G
Grant • solo_traveller • gb
7
2026-05-03 • via Nuitee
J
juan gamez molero • solo_traveller • es
2
Pros:

La ubicación

2026-04-26 • via Nuitee
N
Nina • solo_traveller • no
8
Pros:

Very practical location close to various public transport. Short walk to both Hyde park and Regent's park. The room was clean. The bed was quite comfortable. Little noise from outside, which was nice.

Cons:

The sound insulation between rooms wasn't very good.

2026-04-26 • via Nuitee
C
Cédric40 • solo_traveller • fr
5
2026-04-21 • via Nuitee
D
David • couple • gb
7
2026-04-01 • via Nuitee
L
Leo • couple • ie
8
A nice place in an excellent location
Pros:

It’s central location

Cons:

Room had too much furniture and difficult to move about. That said, the eclectic nature of the furnishings was quaint

2026-03-13 • via Nuitee
J
Jianhao • solo_traveller • gb
9
good value for money
2026-01-19 • via Nuitee
M
Michelle • solo_traveller • gb
6
tad small so plus-size people may struggle as i did to navigate round the bed to bathroom. Clean++
Pros:

V helpful staff helping me with my bag to take downstairs and to room and at check out. Organised for extra fan as it was sweltering hot in the room. Advised window could be opened which I did. Bathroom was tidy as was everywhere. Shower was lovely. Very good cleanliness standard.

Cons:

The kettle. The cord wasnt long enough to actually pour the water so you had to unplug it every time as it wouldn't reach the socket behind tv and could only go behind the cupboard which I had to move about to plug it in and out which was a pain as I have mobility issues. The handle on the door to the cabinet came off in my hand when used to open the door. Popped it back in but obviously not practical to use. The room was much smaller than anticipated from the images.

2026-01-19 • via Nuitee
G
Gülcan • couple • de
10
2026-01-16 • via Nuitee
K
Kazunori • solo_traveller • gb
5
Cons:

No hair dryer.

2026-01-02 • via Nuitee
C
Christopher • couple • gb
1
Just don't
Pros:

Location, 4 stops from kings cross

Cons:

Just don't stay

Arrived at the hotel for the 24 hour reception to not be staffed.

A note advised to attend the hotel reception 2 doors down, upon arriving there were told that no, we had to go back to the other hotel.

When finally being checked in, we discovered that a staff member has not bothered checking the identity of someone checking in and had given them our room.

We then had to wait a further half hour whilst they kept telling us they had given our room away.and we traipsed backwards and forwards between the two hotels.

After 40 mins they eventually were able to find us a room.

I didn't expect the crystal maze esque journey to the top floor avoiding untacked loose carpet and no lights on the stairs up to final floor

Opened the door to a musketeer fever dream where none of the floors were level and the lighting varied from retina searing in the bathroom to perma twilight in the bedroom


Seriously, just stay anywhere else.

2026-01-01 • via Nuitee
D
Davis • solo_traveller • us
8
2025-12-23 • via Nuitee