HOTEL 28 RAPID

Hotels
7 (155 reviews)
506 Jalan Tuanku Abdul Rahman , Kuala Lumpur , my

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Convenient transport
Spacious rooms
Cons:
Dirty bed sheets
Rude staff

Categories

Cleanliness
4.96
The bed sheet was dirty and towel only got one piece.
Service
8.43
Staff were helpful, but some staff interactions were rude.
Location
8.97
Place is very convenient for transport.
Room Quality
5.92
Room was spacious but did not meet expectations due to misleading pictures.
Amenities
5.95
No parking area and limited bathroom facilities.
Value for Money
6.91
Not a good value; room quality does not match expectations.
Food and Beverage
7.96
Not mentioned in reviews; standard quality for this hotel tier.
Overall Experience
6.93
Overall experience was disappointing due to numerous issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:04

Property Description

Prime Location
Located in the bustling Chow Kit district, HOTEL 28 RAPID offers easy access to popular attractions like Suria KLCC and Kuala Lumpur Convention Center.

Comfortable Accommodations
Relax in our air-conditioned rooms equipped with private bathrooms and free WiFi, ensuring a comfortable stay throughout.

Exceptional Service
Our bilingual staff, fluent in English and Malay, are available 24/7 at the front desk to cater to all your needs and inquiries.

Experience convenience and comfort at HOTEL 28 RAPID – book now to secure your stay in Kuala Lumpur!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7
Based on 155 reviews
Cleanliness: 4.96
Service: 8.43
Location: 8.97
Room Quality: 5.92
Amenities: 5.95
Value for Money: 6.91
Food and Beverage: 7.96
Overall Experience: 6.93
M
Manoj extended_group gb
6
Hotel is truly only for muslim pilgrims.
Pros:

Location

Cons:

Very loud mosque next door.

2026-02-12 via Nuitee
T
Teh couple my
4
Cons:

No car parking

2026-01-22 via Nuitee
A
AHMAD AL FIDAUS extended_group my
8
2026-01-19 via Nuitee
S
Salamiah family_with_children my
9
2026-01-19 via Nuitee
C
cik couple my
8
2025-12-23 via Nuitee
A
Aqmaar Azizi extended_group my
9
Pros:

Tempat sangat senang utk dpt transport.

Cons:

Non

2025-12-03 via Nuitee
N
Nurul Syareeza extended_group my
10
2025-09-28 via Nuitee
M
Muhd Nazib extended_group my
5
2025-09-09 via Nuitee
B
Bukhari family_with_children my
10
Pros:

Room got 2 single beds and 1 Queen..
So much space area..my family very satisfied with this hotel and will repeat again..

Cons:

The properties doesn't have parking area..

2025-08-31 via Nuitee
A
Annisa solo_traveller my
10
2025-08-25 via Nuitee
A
Awais younas solo_traveller my
3
Cons:

The bed sheet was dirty and towel only got One PCs and also light was trip 11am and come back 11:30 it's ok it's happened but the staff was ko good specially there boy on counter I think from Pakistan I say hi never reply like so rude and actions anyways it's just 1 start hotle

2025-08-23 via Nuitee
S
Sulaiman family_with_children pk
1
Cons:

Vert Noisy, smelly, No value for money

2025-07-27 via Nuitee
K
Kate solo_traveller au
1
Never again and not trusting Booking.com any more.
Pros:

Staff only

Cons:

Booking.com pictures do not match room - I did not get what expected ie standard Queen room was a windowless shoebox, spartan furniture extremely crammed in together, only two overhead ceiling lights, no refrigerator, worst of all the handheld shower and toilet/miniature basin were literally in the same space ie the handheld grubby shower sat on the wall within close reach where a conventional toilet roll holder would sit.

2025-07-26 via Nuitee
S
Salamiah extended_group my
8
2025-07-25 via Nuitee
N
Nelly with friends my
9
Superb
2025-06-23 via Nuitee
S
Siti review category business travellers my
5
quit good and value for money but not really enjoy it
Pros:

cheap thats all

Cons:

should have include fan and some bed light. the location full of pakistans..like i went to the foreign country not Malaysia..for girl like me maybe its not so save. iron table should be at every level .

2025-05-13 via Nuitee
M
Manoj family with young children gb
6
Could Do Better
Pros:

Excellent location, 3 good single beds, great air con ,good internet & pleasant staff.


Room poorly organised, including bathroom. Room in need of a good paint, covering grubby walls.

Should have better area for clothes storage. Only 2 hangers & 1 chair for 3 people. Only 2 plug sockets, far away from the beds. Tv never worked.

Shower & toilet area was 1 wet room. Water would splash everywhere. Toilet should be partitioned with a drawn shower curtain. The fittings within bathroom loosely fitted, with no toilet roll holder.

Make those simple adjustments and you will have a brilliant hotel room.

2025-03-31 via Nuitee
Z
Zaimi review category business travellers my
9
Superb
2025-03-26 via Nuitee
J
Javed solo traveller ae
10
Exceptional
2025-03-06 via Nuitee
Z
Zaimi solo traveller my
8
Very good
Pros:

very good keep it up2

2025-02-24 via Nuitee