Hampton by Hilton Austin South - I-35 & Ben White

Hotels
•
Hampton Inn
8.1 (101 reviews)
4141 Governors Row , Austin , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Central location
Good value
Cons:
Issues with double charging
Limited food selection
Room maintenance concerns

Categories

Cleanliness
7.48
Several reviews mentioned cleanliness positively, but issues such as mildew were noted.
Service
8.95
Most reviews praised the staff for being friendly and helpful, despite one negative experience.
Location
8.99
Guests frequently highlighted the convenient and central location.
Room Quality
7.94
Rooms are clean and updated as noted, but minor complaints about inconveniences were mentioned.
Amenities
7.97
Guests appreciated the amenities like the coffee bar and fitness center, although some issues were noted.
Value for Money
7.93
Overall, guests felt they received good value for the price they paid.
Food and Beverage
7.48
Breakfast was generally liked, but there were comments regarding limited selection.
Overall Experience
8.05
Overall experiences were favorable, despite some individual negative scenarios.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:40

Property Description

Convenient Location and Transportation
Situated just off I-35 and close to the University of Texas, Hampton Inn Austin-South I-35 offers a free shuttle to Austin-Bergstrom International Airport, making travel a breeze.

Nearby Attractions and Activities
Explore the vibrant Sixth Street entertainment district, visit the Austin Convention Center, or enjoy the scenic Town Lake trails, all just a short drive away from the hotel.

Modern Amenities and Services
Take advantage of the hotel's top-notch fitness center, outdoor jogging trail, and swimming pool. Start your day right with a complimentary hot breakfast during your stay.

Book your stay at Hampton Inn Austin-South I-35 now for a seamless blend of convenience, comfort, and leisure.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 101 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.99
Room Quality: 7.94
Amenities: 7.97
Value for Money: 7.93
Food and Beverage: 7.48
Overall Experience: 8.05
S
Sandra • couple • us
10
Catherine was wonderful at checkin and beyond. We appreciated the prayer card in the room also.
Pros:

We were there for a hospital stay and had to leave the hotel too early for breakfast.

Cons:

We missed having a microwave in the room, but there were microwaves available in the lobby for our use.

2026-02-13 • via Nuitee
M
May • solo_traveller • us
8
2026-02-11 • via Nuitee
M
Mabel • couple • mx
8
Pros:

Comfortable and well equipped room.

Cons:

Noisy AC.

2026-02-11 • via Nuitee
I
ilana kleiman • couple • il
10
Great choise!
Pros:

The room was great, nice breakfast and the staff were nice!
Great location for 1 night stay.

Cons:

The make up remover wipe and the body lotion felt like it was sitting there for a while, weird smell.

2026-01-31 • via Nuitee
A
Aurora • couple • us
8
Overall good
Pros:

Location

Cons:

AC unit did not work. Room was not clean. There was a sock & something else left behind. Breakfast was not available on Sunday morning

2026-01-21 • via Nuitee
M
Michel • couple • ca
5
I thought Hampton hotel were well quoted.
Pros:

Breakfast has been delayed by 2 hours the second day. The third day it was closed.

We decided to change for another hotel.

The personnel was very professional and kind. They tried their best.

Cons:

The bathroom sink smelt bad each time we used it.

The bed sheet was to short so it didn’t hold in place.

2026-01-20 • via Nuitee
T
Timothy • solo_traveller • us
9
Friendly staff. Clean room. Nice breakfast.
Pros:

Cleanliness.

Cons:

Food selection could be larger

2026-01-20 • via Nuitee
M
Melissa • couple • us
1
Horrible experience and rude customer service by hotel staff.
Cons:

We arrived an hour after check-in and peoples rooms weren’t available. We waited 20 mins and asked about cancelling the room to which the very inept woman behind the desk said there would be a late cancellation fee. We told her nevermind and that we would wait. After waiting another 50 minutes, she asked if we were still waiting on something. Confused, we said our room, to which she replied she thought we wanted to cancel it so had proceeded to cancel our reservation. She then created another reservation and we asked her if we could swap to a different room so we could get checked in and be on our way. She said yes, tried to change the rooms, couldn’t, and called her manager to come to the hotel to help. We had a wedding and had to leave immediately, so we said we couldn’t wait anymore (it was now 6:30) and she told us we could cancel with no late fees. A week later I check my credit card statement and I have a $137 charge for the hotel. I call customer service who then loops in the hotels lobby person. I explain my situation to the female on the other end, and midway she cuts me off and says “I told you I couldn’t swap rooms because you booked through a travel company.” She didn’t and that’s why she had to call her manager to come to the hotel to help. I proceeded to say it didn’t matter, she said it does matter and then cut me off again to put me and the Hampton rep on hold. She was inept at her job and rude and not accepting of her role in this issue. Will NEVER stay at Hampton again.

2026-01-20 • via Nuitee
C
Carmenr87 • solo_traveller • us
8
2025-12-29 • via Nuitee
P
Pamela • family_with_children • do
8
2025-12-29 • via Nuitee
M
Mark • couple • us
10
2025-12-28 • via Nuitee
C
Cristian • couple • us
10
2025-12-22 • via Nuitee
M
Madison • couple • us
10
Best Hampton + best value in Austin!
Pros:

This Hampton goes above and beyond. I've stayed at other Hamptons in town - none are this nice. After my first stay, I decided I'd stay here every time I visit Austin again, no matter where in the city I'm headed. Convenient location, no fuss or charge with parking, clean and updated rooms. The staff is extremely friendly and accommodating. My favorite amenities are the 24 hr access to the coffee bar (please never get rid of the vanilla creamer pump!), fitness center with a peloton, and fruit basket. I'm simple!

2025-12-16 • via Nuitee
A
Alejandro • couple • us
9
Pros:

Very cozy, affordable, and excellent guest service.

Cons:

Everything was great.

2025-12-14 • via Nuitee
R
RACHELLE • couple • us
10
I was charged at the hotel and also by booking.com
Pros:

Nice

Cons:

I was charged at the property and had already paid with booking.com. I was told it would be corrected but it has not been. I just got my credit card statement and I’ve been billed twice!

2025-12-11 • via Nuitee
N
Nhan Thanh • extended_group • us
8
Great for family
Pros:

Quiet and comfortable

2025-12-06 • via Nuitee
D
David • couple • us
8
Had to change room - caulking at tub was gross with mildew
Pros:

Breakfast ok+, Location great

Cons:

front desk was intermittently staffed

2025-11-21 • via Nuitee
B
Beth • couple • us
10
Pros:

Quiet
Good breakfast
Friendly
Clean

Cons:

Nothing

2025-11-18 • via Nuitee
Y
Yurii • extended_group • ua
9
Pros:

Прекрасний сніданок. Гарне розташування, недалеко від аеропорту та центру міста

2025-11-16 • via Nuitee
M
Mirko • couple • it
8
2025-11-14 • via Nuitee