Taverne 1879 - Bürgenstock Resort Lake Lucerne

Hotels
8.3 (43 reviews)
Bürgenstock , Bürgenstock , ch

Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Non-smoking rooms
Swimming pool
Restaurant
Pets allowed
Safety deposit box
Ironing service
Massage services
See all facilities

Review Highlights

Pros:
Friendly and professional staff
Excellent breakfast
Beautiful location
Cons:
Unfriendly reception
Small and stuffy rooms
Overpriced accommodations

Categories

Cleanliness
7.76
The reception was unfriendly and assistance with baggage was lacking.
Service
8.73
Staff were generally described as friendly and professional.
Location
9.27
The hotel has a beautiful view and is conveniently located with access to transportation.
Room Quality
7.22
Some rooms were described as small and stuffy.
Amenities
8.25
Spa and dining options were positively noted.
Value for Money
7.71
Perceived as overpriced for basic accommodations.
Food and Beverage
9.26
Breakfast and restaurants received great praise.
Overall Experience
8.23
Overall a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:17

Property Description

Luxurious Alpine Accommodation
Indulge in the charming Alpine chalet-style rooms with modern amenities and stunning views of Lake Lucerne.

Gourmet Dining Experience
Enjoy a culinary journey with 10 restaurants offering delicious cuisine and breathtaking terrace views of the mountains and the lake.

Relaxation and Recreation
Unwind at the Alpine Spa, let the kids have a blast at the Kids Club, explore the Hammetschwand lift, or tee off at the Alpine golf course. Don't miss out on hiking, biking, and complimentary boat shuttle and funicular services.

To experience the ultimate mountain retreat with unparalleled views, book your stay at Bürgenstock Hotels & Resorts - Pension Taverne 1879 now.

Important information:

When booking more than 5 rooms, ( 5 rooms included) or more stays longer than 5 nights ( 5 nights included) different policies and additional supplements may apply. The Alpine Spa is available for a surcharge. Please note that Spa access is limitted for children to some hours in the day. The resort activities and offerings are subject to seasonality.

Please note that Spa access is only included in some room types

Spa and pool access for children is limited to some hours in the day

Resort activities and offerings are subject to Seasonality.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 40 per day.

Location

Guest Reviews

8.3
Based on 43 reviews
Cleanliness: 7.76
Service: 8.73
Location: 9.27
Room Quality: 7.22
Amenities: 8.25
Value for Money: 7.71
Food and Beverage: 9.26
Overall Experience: 8.23
A
Andreas family_with_children ch
10
2026-01-19 via Nuitee
P
Pascal solo_traveller ch
8
2026-01-19 via Nuitee
F
Fritz couple ch
8
2026-01-19 via Nuitee
E
Emmanouil solo_traveller ch
9
2025-10-25 via Nuitee
U
Urs couple ch
9
2025-10-20 via Nuitee
T
Thomas couple ch
8
2025-10-13 via Nuitee
M
Matt couple ch
10
Exceptional experience in exceptional place.
Pros:

I really appreciated the whole establishments. Personel very friendly and professional, food amazing including scrumptious breakfast. Of course the spa is outstanding with an exceptional view on the lake. Asian kitchen is amazing and even cinema in the hotel. Definitely will be back.

Cons:

Nothing.

2025-10-12 via Nuitee
J
Jasmin couple ch
10
Pros:

Frühstück, Essen, Freundlichkeit

2025-10-11 via Nuitee
A
Andrea couple ch
10
2025-10-04 via Nuitee
M
Monika couple ch
9
2025-09-30 via Nuitee
M
MASAAKI solo_traveller jp
10
2025-09-19 via Nuitee
P
Peter couple de
4
Beeindruckende Architektur des Hotels, leider ohne Seele.
Pros:

Das Frühstück war gut, die Atmosphäre allerdings wie in einem Hilton Business Hotel.

Cons:

Der Empfang war unfreundlich. Es wurde uns ein Tisch im Restaurant angeboten um 18:20 für 18:30 den wir um 20:00 räumen müssten.. Wir hatten folglich keine Zeit uns umzuziehen. Beim Gepäck war man uns nicht behilflich.

2025-09-18 via Nuitee
A
alessandro couple ch
10
2025-09-13 via Nuitee
M
Matthias couple ch
10
2025-09-10 via Nuitee
M
Max couple ch
4
Cons:

Rezeption war in einem anderen Hotel, 200m entfernt. Auch zum auschecken!
Frühstück war auch im 200m entfernen Hotel.

2025-08-28 via Nuitee
E
Ekaterina solo_traveller ae
10
2025-08-23 via Nuitee
I
Ilka-Maria family_with_children de
4
Überteuert für eine so einfache Unterbringung.
Pros:

Die gesamte Anlage ist wirklich wunderschön. Exzellentes Frühstück im Waldhotel.

Cons:

Das einchecken in einem anderen Hotel ist recht umständlich. Das Zimmer war winzig klein und hatte überhaupt keine Belüftung. Obwohl wir keine hohen Temperaturen hatten, war es extrem stickig im Zimmer, da die Fenster nicht geöffnet werden durften.

2025-08-22 via Nuitee
M
Martin family_with_children nl
6
Pros:

Mooie locatie
Boot en kabelbaan naar luzern

Cons:

Het weer was minder en mochten geen grbruik maken van de gym en zwembad ( alleen tegen betaling van chf 160,—/pp

2025-08-22 via Nuitee
D
DIDIER couple fr
9
site incroyable avec une vue à couper le souffle
Pros:

Réservation faite à la taverne mais hébergement au Waldhotel. La chambre est immense et très fonctionnelle, la vue montagne est fabuleuse (quand la météo est favorable). Le personnel très disponible et professionnel. Le funiculaire et le bateau pour aller à Lucerne, le top.

Cons:

La clientèle dans les différents hôtels du site BURGENSTOCK est très haut de gamme et n'a pas les mêmes codes que monsieur tout le monde

2025-08-21 via Nuitee
N
NAN couple fr
9
Pros:

Breakfast is in waldhotel.
Il is very délicieux.

2025-08-19 via Nuitee