Macalister 288

Hotels
7.9 (91 reviews)
288 Jalan Macalister , George Town , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Safety deposit box
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Strategic location
Helpful staff
Comfortable beds
Cons:
Noise disturbances
Small room size
Cleanliness issues

Categories

Cleanliness
7.1
Mixed sentiment; some reviews noted cleanliness issues such as tiny red ants and noise from garbage collection.
Service
8.6
Consistently mentioned helpful staff and quick response to issues.
Location
8.6
Widely regarded as a strategic and convenient location near attractions and restaurants.
Room Quality
7.1
Comments on room size being small and some noise disturbances suggest lower satisfaction.
Amenities
7.6
Positive mentions of bed comfort and available facilities; some issues with the lift.
Value for Money
8.1
Customers felt the hotel was reasonable for the price given its location.
Food and Beverage
8.1
Presence of cafes nearby indicates good access to food options; no specific feedback was given.
Overall Experience
8
Overall satisfaction was noted, balanced by various issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:53

Property Description

Convenient Location
Macalister 288 is conveniently located near popular attractions such as Northam Beach and Penang Times Square, making it an ideal choice for travelers looking to explore George Town.

Comfortable Accommodation
Guests can enjoy comfortable rooms equipped with modern amenities including a flat-screen TV, air conditioning, and private bathrooms with free toiletries. Some rooms even feature a balcony for a relaxing retreat.

Multilingual Staff and 24-hour Service
With a 24-hour front desk and staff fluent in English, Indonesian, Malay, and Chinese, guests can expect excellent service and assistance throughout their stay.

To book your stay at Macalister 288 and experience a pleasant stay in George Town, visit our website or call us today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    Children from 12 years old to 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 91 reviews
Cleanliness: 7.1
Service: 8.6
Location: 8.6
Room Quality: 7.1
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 8
H
Hazirah • couple • my
8
Better than expected
Pros:

Clean. Bed was also comfortable. I really appreciate the shower, had good pressure and shampoo was not the usual hospital shampoo you normally get in hotels. Also how they set up the parking is good as well. Small details like that I appreciate.

Cons:

The lift is not suitable. It’s extremely slow and not logical if only 3 people can fit in at once. Better to use the staircase since it’s only 3 floors.

Also the aircon should be improved and / or cleaned, barely could feel that it’s cold.

2026-01-29 • via Nuitee
M
Mooi Hoon • family_with_children • sg
3
Pros:

The staff is helpful.

Cons:

The hotel room is very small, not able to walk after opening a small hand carry luggage. The bathroom is small, with a standing shower and wet the toilet paper roll. Have never imagined such a small room in Malaysia. Furthermore, the air conditioning in the room is not cold at all and didn't sleep well. My room was the second from the staircase, every morning around 7am, there was loud noise when the staff moving around kicking off the cleaning work.

2026-01-19 • via Nuitee
F
Fifyjanti • family_with_children • id
8
Hotel bersih dan nyaman
Pros:

Dekat dengan Island Hospital
Ada 2 resto yang enak

Cons:

Bed nya kurang nyaman

2026-01-04 • via Nuitee
S
Sri • couple • id
8
very good
Pros:

nice location

Cons:

hope is cheaper

2026-01-04 • via Nuitee
A
aweza • couple • iq
9
2026-01-01 • via Nuitee
J
Jack • couple • sg
10
2025-12-25 • via Nuitee
P
PHSoo • family_with_children • my
6
Noise Disturbing our Rest / Sleep
Pros:

The location and cleanliness.

Cons:

Our room #216 is too close to the trash / rubbish bins location, the collection truck came about midnight (check in date: 22/12/2025 - check out 24/12/2025), too disturbing during our rest hours, the noise from the water tap next room(#215) was too loud when the guest turned on the water tap.

2025-12-25 • via Nuitee
M
Michael • family_with_children • my
10
Definitely come again
2025-12-19 • via Nuitee
S
Seen Tee • family_with_children • my
7
No doubt it’s in a strategic location but can’t wait to get out of the room.
Pros:

The convenient location

Cons:

Room windows are old fashioned and cannot view outside. Coz if I opened there’s condensation. That’s equivalent to a room without windows. Very uncomfortable

2025-12-14 • via Nuitee
N
NURUL HANIS • solo_traveller • my
10
I love it
Pros:

The location is superb, there are 2 cafe downstairs, so it is very easy to eat. Pretty close to attractions in Penang like Padang Kota Lama, Kapitan Macalister Road etc

Cons:

Lift is unique which is not the normal lift but the hotel have stairs so if you are young and healthy, just use the stairs. TV is hard to navigate but I was fine not using it so not a major issue, as long as the room is super clean and comfy for my 2 nights stay, I am more than happy

2025-11-23 • via Nuitee
P
Poh Khoon • couple • my
10
2025-11-15 • via Nuitee
H
Hidayah Misbah • family_with_children • my
10
Everything perfect.
Pros:

Location near to the hospital, the bed perfectly comfortable. AC functioning nicely.

Cons:

Lift bit scary. But it's safe. Hehe.

2025-11-15 • via Nuitee
J
Jun Cheng • couple • my
10
2025-11-09 • via Nuitee
Y
Yussri • family_with_children • my
7
Pros:

location in city easy to access.

Cons:

The lift service and room space very small for family room

2025-11-06 • via Nuitee
H
Hidayah Misbah • family_with_children • my
10
2025-10-28 • via Nuitee
D
Douglas • couple • ca
7
2025-09-28 • via Nuitee
A
Ahmad Firdaus • solo_traveller • my
7
Great for business trips. Watch out if you have knee issues.
Pros:

Nearby to Penang GH - walking distance.
Easy to get Grab to travel to eating places.
Ample parking.
Room is comfortable and functional.
Good water pressure.
Aircond is good.
Coway style water dispenser available at all floors.
Overall recommended for business travelers.

Cons:

Lift was slow. And the lift was not working for one of my stay days, so would be inconvenient for elderly or people with mobility issues to stay at the third floor and expected to climb the stairs.
Rooms with balconies (facing the main road) can be noisy at night with traffic noises.

2025-08-28 • via Nuitee
H
Hidayah Misbah • family_with_children • my
10
Setakat ini, menginap bersama 3 org. Katil semua ok selesa. Ada Smart TV.
Pros:

Bilik tdoq selesa. Aircond sejuk. Tv, chiller berfungsi.

Cons:

Lantai bathroom agak licin. Bahaya utk warga emas dan org muda juga..

2025-08-21 • via Nuitee
H
Henrico • family_with_children • nl
7
Nice comfy stay close to lots of restaurants and nice streets
Pros:

Close to the main road where a lot of restaurants are and shops, very lively.
Good beds, quiet place on the backside, free hot/cold water.

Cons:

we had some tiny red ants in the room, also on the bed, biting us. We found out next morning. Addressed the problem to the staff and they took care of the problem. So was solved quick. !

2025-08-19 • via Nuitee
L
Lioe • family_with_children • id
8
Pros:

The location is quite strategic, near Island Hospital and Drug store, if happen you visiting Penang for a Medical purpose, there is a nice Cafe at Ground Floor.

Cons:

since the hotel is near-by residential area, there some night i heard dog-barking quite loud, but not on every night.

2025-08-14 • via Nuitee