Bay Luxury Hanoi Hotel - No 9 Nguyen Truong To

Hotels
7.4 (160 reviews)
9 Phố Nguyễn Trường Tộ, Ba Dinh , Hanoi , vn

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Airport shuttle
Tour desk
Airport shuttle (additional charge)
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Basic amenities

Categories

Cleanliness
6.31
Room not clean as mentioned in the review.
Service
8.28
Staff described as friendly and accommodating.
Location
8.32
Location is convenient, 10 minutes to shops.
Room Quality
7.77
Room comfortable and well arranged.
Amenities
6.8
Basic amenities as expected for the price.
Value for Money
7.76
Good value for the quality of the stay.
Food and Beverage
6.81
No specific review on food quality.
Overall Experience
7.18
Overall positive despite cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:11

Property Description

Convenient Location
Boasting a prime spot in Hanoi, our hotel is close to major attractions like Hanoi Old City Gate and Quan Thanh Temple, ensuring a memorable stay.

Comfortable Accommodation
Guests can enjoy air-conditioned rooms equipped with modern amenities including a flat-screen TV, safety deposit box, and private bathroom, providing a cozy retreat after a day of exploration.

Excellent Facilities
With a 24-hour front desk, airport transfers, room service, and complimentary WiFi, we strive to make your stay as convenient and enjoyable as possible.

Ready to experience luxury and comfort in Hanoi? Book your stay at Bay Luxury Hotel now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.4
Based on 160 reviews
Cleanliness: 6.31
Service: 8.28
Location: 8.32
Room Quality: 7.77
Amenities: 6.8
Value for Money: 7.76
Food and Beverage: 6.81
Overall Experience: 7.18
H
Hồng • couple • vn
10
2026-06-17 • via Nuitee
B
Bianca • solo_traveller • ro
10
Pros:

The best accommodation we had in Vietnam. Clean, stations, good location. Very nice

2026-06-10 • via Nuitee
D
Dũng • solo_traveller • vn
9
2026-06-07 • via Nuitee
E
Emma • solo_traveller • au
8
Comfortable and clean
Pros:

Convenient location, great price and comfortable room.

2026-04-22 • via Nuitee
P
Pino • extended_group • ph
10
2026-04-21 • via Nuitee
P
Pino • extended_group • ph
10
2026-04-21 • via Nuitee
K
Kyle • couple • au
1
Pros:

The hotel overbooked and asked me to cancel my booking at the last minute.

Cons:

The hotel overbooked and asked me to cancel my booking at the last minute.

2026-04-17 • via Nuitee
S
Souta • couple • jp
10
Pros:

よかった

2026-04-10 • via Nuitee
R
Rochelle • extended_group • sg
1
2026-04-09 • via Nuitee
S
Samuel Esteban • couple • it
10
It seemed a 5 stars hotel
Pros:

Very clean

Cons:

Nothing

2026-03-19 • via Nuitee
P
Poutiere • couple • fr
7
2026-02-14 • via Nuitee
M
Matt • solo_traveller • gb
3
2026-01-24 • via Nuitee
J
Julia • family_with_children • dk
7
2026-01-19 • via Nuitee
S
Shaan • family_with_children • au
7
Pros:

The staff where friendly and helpful the room was spacious serviced daily it was central to everything

2026-01-17 • via Nuitee
A
Alexis • couple • fr
8
2025-12-31 • via Nuitee
J
JOAQUIN D. MURILLO II • couple • ph
10
Very good, highly recommended. Walking distance to every tourist spots.
Pros:

The location & the price.

Cons:

None

2025-12-29 • via Nuitee
E
Ebora • couple • ph
7
2025-12-28 • via Nuitee
A
Akira • solo_traveller • us
10
2025-12-12 • via Nuitee
C
Chung • solo_traveller • vn
9
2025-12-03 • via Nuitee
M
Misha • solo_traveller • it
10
Pros:

Struttura bella, pulita
Staff stupendo, cordiale e gentile

2025-11-28 • via Nuitee