Bay Luxury Hotel & Spa - 9 Nguyen Truong To

Hotels
7.4 (150 reviews)
9 Phố Nguyễn Trường Tộ, Ba Dinh , Hanoi , vn

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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
Fire extinguishers
Invoice provided
Smoke alarms
Access to health care professionals
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Basic amenities

Categories

Cleanliness
6.31
Room not clean as mentioned in the review.
Service
8.28
Staff described as friendly and accommodating.
Location
8.32
Location is convenient, 10 minutes to shops.
Room Quality
7.77
Room comfortable and well arranged.
Amenities
6.8
Basic amenities as expected for the price.
Value for Money
7.76
Good value for the quality of the stay.
Food and Beverage
6.81
No specific review on food quality.
Overall Experience
7.18
Overall positive despite cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:11

Property Description

Convenient Location
Boasting a prime spot in Hanoi, our hotel is close to major attractions like Hanoi Old City Gate and Quan Thanh Temple, ensuring a memorable stay.

Comfortable Accommodation
Guests can enjoy air-conditioned rooms equipped with modern amenities including a flat-screen TV, safety deposit box, and private bathroom, providing a cozy retreat after a day of exploration.

Excellent Facilities
With a 24-hour front desk, airport transfers, room service, and complimentary WiFi, we strive to make your stay as convenient and enjoyable as possible.

Ready to experience luxury and comfort in Hanoi? Book your stay at Bay Luxury Hotel now.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.4
Based on 150 reviews
Cleanliness: 6.31
Service: 8.28
Location: 8.32
Room Quality: 7.77
Amenities: 6.8
Value for Money: 7.76
Food and Beverage: 6.81
Overall Experience: 7.18
S
Samuel Esteban • couple • it
10
It seemed a 5 stars hotel
Pros:

Very clean

Cons:

Nothing

2026-03-19 • via Nuitee
P
Poutiere • couple • fr
7
2026-02-14 • via Nuitee
M
Matt • solo_traveller • gb
3
2026-01-24 • via Nuitee
J
Julia • family_with_children • dk
7
2026-01-19 • via Nuitee
S
Shaan • family_with_children • au
7
Pros:

The staff where friendly and helpful the room was spacious serviced daily it was central to everything

2026-01-17 • via Nuitee
A
Alexis • couple • fr
8
2025-12-31 • via Nuitee
J
JOAQUIN D. MURILLO II • couple • ph
10
Very good, highly recommended. Walking distance to every tourist spots.
Pros:

The location & the price.

Cons:

None

2025-12-29 • via Nuitee
E
Ebora • couple • ph
7
2025-12-28 • via Nuitee
A
Akira • solo_traveller • us
10
2025-12-12 • via Nuitee
C
Chung • solo_traveller • vn
9
2025-12-03 • via Nuitee
M
Misha • solo_traveller • it
10
Pros:

Struttura bella, pulita
Staff stupendo, cordiale e gentile

2025-11-28 • via Nuitee
M
Misha • solo_traveller • it
10
Pros:

Tutto top, Consigliatissima!

2025-11-28 • via Nuitee
M
Minh Thu • solo_traveller • vn
9
2025-11-24 • via Nuitee
A
Alessandra • couple • it
10
Pros:

Camera perfetta, letto comodissimo e tutto pulito e in ordine.
La camera non è grandissima , ma essenziale, considerata la qualità prezzo di altri hotel più centrali.
La posizione è ottima, 10 minuti a piedi e sei circondato da negozi e bancarelle.

Bagno grande, perfetto

2025-11-24 • via Nuitee
M
Misha • extended_group • it
10
Pros:

Ottimo rapporto qualità prezzo

2025-11-23 • via Nuitee
E
Ekaterina • solo_traveller • lt
8
2025-11-02 • via Nuitee
P
Pierre • couple • fr
7
2025-11-02 • via Nuitee
H
Han Kim • solo_traveller • vn
10
2025-10-28 • via Nuitee
H
Han Kim • extended_group • vn
10
2025-10-14 • via Nuitee
H
Han Kim • couple • vn
10
2025-10-14 • via Nuitee