Neptuno Hotel & SPA 4 Sup

Hotels
8.5 (782 reviews)
Sant Josep, 82 , Calella , es

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Amenities
Good Service
Cons:
Room Privacy
Value for Money
Food Average

Categories

Cleanliness
8.39
The hotel was spotlessly clean.
Service
9.36
Friendly staff and good customer service.
Location
9.4
Excellent location, ideal for shops, beach, and parks.
Room Quality
7.85
Rooms are nice, but some guests noted lack of privacy and few amenities.
Amenities
8.88
Great facilities including a rooftop pool.
Value for Money
7.84
Breakfast was deemed not good value for money.
Food and Beverage
7.39
Food and cocktails were average for the price.
Overall Experience
8.86
Overall a lovely stay despite a few shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:29

Property Description

Luxurious Amenities and Services
The Neptuno Hotel & SPA 4 Sup boasts 3 outdoor swimming pools, including one on the rooftop, and a state-of-the-art SPA & WELLNESS center. Indulge in a relaxing double massage room experience for an additional touch of luxury.

Sustainability and Green Initiatives
Experience a guilt-free stay at this pet-friendly hotel that operates on green renewable energy. Benefit from sustainable practices like solar panels that have reduced CO2 emissions by an impressive 50% since 2019.

Delightful Dining Options
Savor a delicious daily buffet breakfast with fresh bakery delights and a diverse lunch menu at the gastro-bar. For more culinary experiences, explore the buffet restaurant offering Mediterranean cuisine and the exclusive Beach Club (additional cost).

Book now to enjoy a perfect blend of luxury, sustainability, and culinary delights at Neptuno Hotel & SPA 4 Sup!

Important information:

Set in Calella, 984 feet from Platja Gran, Neptuno Hotel & SPA 4 Sup features a restaurant, a new SPA & wellness with a double massage room, a new rooftop with a small swimming pool and bar, private parking with electric charges, a bar and a shared lounge. Among the services at this property are room service and concierge service, along with high-speed WiFi throughout the property. The hotel offers three outdoor swimming pools, a fitness center, evening entertainment and a 24-hour front desk.

The property has been honored in 2022 with a sustainability award and has obtained letter C on the international energy scale.

At the hotel all rooms are fitted with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower. At Neptuno Hotel & SPA 4 Sup the rooms include bed linen and towels.

The accommodations offers a continental or buffet breakfast.

Neptuno Hotel & SPA 4 Sup offers a sun terrace. The area is popular for hiking and cycling, and car hire is available at the hotel.

Popular points of interest near Neptuno Hotel & SPA 4 Sup include Platja de Garbi, Platja de les Roques and Silence Spa. The nearest airport is Girona-Costa Brava, 21 mi from the accommodations, and the property offers a paid airport shuttle service.

When traveling with pets, please note that an extra charge of 15€ per night applies. Please note that a maximum of 1 pet is allowed per room. Please note that the property can only allow pets with a maximum weight of 20 kilos.

Property has a rooftop with swimming pool and rooftop bar service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 782 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 8.88
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 8.86
M
Marie-Sophie solo_traveller fr
8
Pros:

Hôtel refait à neuf avec un accès piscine roof top très sympa

2026-08-14 via Nuitee
M
myriam solo_traveller fr
10
2026-08-08 via Nuitee
V
Valérie extended_group fr
7
2026-08-05 via Nuitee
M
Miriam solo_traveller es
8
Buena
Pros:

Las habitaciones la decoración de la terraza para tomarte algo de noche

Cons:

Las piscinas las veo demasiadas pequeñas

2026-08-05 via Nuitee
O
Oscar couple es
8
Calm
Pros:

La habitación preciosa

Cons:

El personal

2026-08-02 via Nuitee
M
MARIONA solo_traveller es
10
2026-07-21 via Nuitee
M
Merce solo_traveller es
8
Cons:

Nuestra habitacion y el pasillo olia a humedad

2026-07-19 via Nuitee
J
Jón Óskar solo_traveller is
8
Pros:

Viðmót starfsfólks mjög gott. Sunny frábær drengur og þjónustulundaður.

2026-07-19 via Nuitee
R
Romina couple es
9
2026-07-18 via Nuitee
L
Lina solo_traveller gb
8
Pros:

Location, friendly staff, champagne glass on arrival and water bottles offered at checkout

Cons:

The hotel allows pets, so there was animal hair everywhere in our room. There was hair in the bathroom as well, and when we filled the bathtub with water, lots of hair floated to the surface. The towels were only changed every three days. The bedding didn't smell fresh, and one of the pillows had a very unpleasant smell.

2026-07-15 via Nuitee
N
Nataly solo_traveller es
10
2026-07-14 via Nuitee
S
Sonja couple de
9
Pros:

Alles wie beschrieben und auf den Bildern, Personal super freundlich da wir zu früh da waren durften wir trotzdem duschen so konnten wir uns im Ort entspannt umschauen und danach zum Hotel zurück kehren und einchecken

2026-07-14 via Nuitee
D
Daniel solo_traveller es
8
2026-07-09 via Nuitee
F
Fatim couple fr
9
Super nous reviendrons
Pros:

L’accès aux piscines, la chambre agréable est spacieuse. La proximité avec la plage

Cons:

L’emplacement dans le centre, parking payant est très petit, difficile de se garer.
L’accès au jacuzzi/sauna/hammam est payant 20€ pour 50mn par personne pas de rabais pour les clients de l’hôtel

2026-06-29 via Nuitee
N
Naureen solo_traveller gb
4
Not a good hotel
Pros:

I liked the location

Cons:

I got half board, but the food had meat in everything. If you are vegetarian, that's a big disappointment.. even salad had meat in it...3 pizza, but all had meat... all I could eat was chips.

2026-06-29 via Nuitee
M
Mariusz couple de
9
Kurz und schön. Danke
Pros:

Die Lage ist SUPER

Cons:

Nur Buffet ist nicht immer gut bei 4 Sternen:)

2026-06-26 via Nuitee
H
Heiko couple de
8
2026-06-26 via Nuitee
L
Lucy couple gb
7
Average
Pros:

Breakfast was great - bed was comfortable. Facilities were good

Cons:

Balcony was covered in bird poo. This could have easily been avoided if they left the veranda cover over until we got there. This meant we couldn’t use the seats on the balcony. Feel the layout of the room wasn’t great and the toilet and shower positioning were unusual and lacked privacy

2026-06-22 via Nuitee
M
Mireia solo_traveller es
8
Pros:

L habitacio..les piscines..

Cons:

Falta paperera a habitac..falta 1 manteta( he passat fresca al llit).i trobo k un 4 sup hairia de posar aigues a habitac cada dia..nhe anat a moolts i es el primer k trobo k no ho fa

2026-06-21 via Nuitee
M
Marijesu72 solo_traveller es
10
Pros:

Todo, es la segunda vez que venimos y repetiremos.

2026-06-21 via Nuitee