Neptuno Hotel & SPA 4 Sup

Hotels
8.5 (688 reviews)
Sant Josep, 82 , Calella , es

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Amenities
Good Service
Cons:
Room Privacy
Value for Money
Food Average

Categories

Cleanliness
8.39
The hotel was spotlessly clean.
Service
9.36
Friendly staff and good customer service.
Location
9.4
Excellent location, ideal for shops, beach, and parks.
Room Quality
7.85
Rooms are nice, but some guests noted lack of privacy and few amenities.
Amenities
8.88
Great facilities including a rooftop pool.
Value for Money
7.84
Breakfast was deemed not good value for money.
Food and Beverage
7.39
Food and cocktails were average for the price.
Overall Experience
8.86
Overall a lovely stay despite a few shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:29

Property Description

Luxurious Amenities and Services
The Neptuno Hotel & SPA 4 Sup boasts 3 outdoor swimming pools, including one on the rooftop, and a state-of-the-art SPA & WELLNESS center. Indulge in a relaxing double massage room experience for an additional touch of luxury.

Sustainability and Green Initiatives
Experience a guilt-free stay at this pet-friendly hotel that operates on green renewable energy. Benefit from sustainable practices like solar panels that have reduced CO2 emissions by an impressive 50% since 2019.

Delightful Dining Options
Savor a delicious daily buffet breakfast with fresh bakery delights and a diverse lunch menu at the gastro-bar. For more culinary experiences, explore the buffet restaurant offering Mediterranean cuisine and the exclusive Beach Club (additional cost).

Book now to enjoy a perfect blend of luxury, sustainability, and culinary delights at Neptuno Hotel & SPA 4 Sup!

Important information:

Set in Calella, 984 feet from Platja Gran, Neptuno Hotel & SPA 4 Sup features a restaurant, a new SPA & wellness with a double massage room, a new rooftop with a small swimming pool and bar, private parking with electric charges, a bar and a shared lounge. Among the services at this property are room service and concierge service, along with high-speed WiFi throughout the property. The hotel offers three outdoor swimming pools, a fitness center, evening entertainment and a 24-hour front desk.

The property has been honored in 2022 with a sustainability award and has obtained letter C on the international energy scale.

At the hotel all rooms are fitted with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower. At Neptuno Hotel & SPA 4 Sup the rooms include bed linen and towels.

The accommodations offers a continental or buffet breakfast.

Neptuno Hotel & SPA 4 Sup offers a sun terrace. The area is popular for hiking and cycling, and car hire is available at the hotel.

Popular points of interest near Neptuno Hotel & SPA 4 Sup include Platja de Garbi, Platja de les Roques and Silence Spa. The nearest airport is Girona-Costa Brava, 21 mi from the accommodations, and the property offers a paid airport shuttle service.

When traveling with pets, please note that an extra charge of 15€ per night applies. Please note that a maximum of 1 pet is allowed per room. Please note that the property can only allow pets with a maximum weight of 20 kilos.

Property has a rooftop with swimming pool and rooftop bar service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

Location

Guest Reviews

8.5
Based on 688 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 8.88
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 8.86
M
Mohamed • family_with_children • fr
10
Je recommande !! Hôtel au top 👌🏻 petit déjeuner très variés et très bon !!
Pros:

Je recommande !!!! Hôtel au top 👌🏻
Très propre et personnel à l’écoute vraiment agréable ❤️
Le petit déjeuner est varié et très bon.

Cons:

Rien

2026-03-25 • via Nuitee
S
Sara Patricia • solo_traveller • es
8
2026-03-23 • via Nuitee
C
Carrasco • couple • es
10
2026-03-22 • via Nuitee
T
teresa • solo_traveller • es
10
Desconexion
Pros:

Me gustó la ubicación Me gustó que el desayuno fuera hasta las 11h Me gustó las habitaciones insonorizadas Un hotel muy bonito

Cons:

Todo bien

2026-03-22 • via Nuitee
M
M • family_with_children • es
9
Pros:

Todo

Cons:

Nada, estaba todo perfecto

2026-03-22 • via Nuitee
B
Balboa • family_with_children • es
10
Pros:

La habitación

Cons:

Que por el precio del alojamiento, no entrara la sauna

2026-03-22 • via Nuitee
F
Fernando • solo_traveller • fr
9
2026-01-19 • via Nuitee
C
Caroline • family_with_children • fr
8
Bien
Pros:

La chambre était spacieuse et la situation géographique

Cons:

La propreté à améliorer

2026-01-19 • via Nuitee
E
eric • couple • fr
10
2026-01-19 • via Nuitee
J
Juan David • couple • es
10
2025-12-10 • via Nuitee
M
Maik • family_with_children • de
10
2025-11-03 • via Nuitee
H
Hans • couple • se
10
2025-10-23 • via Nuitee
E
Ed • extended_group • nl
8
Pros:

Schoon, goede bedden

Cons:

Automatische verlichting badkamer waardoor je snachts de hele kamer hebt verlicht aangezien er een glazen deur inzit

2025-10-21 • via Nuitee
H
Helen • solo_traveller • gb
8
Pros:

Lovely rooms superior double and junior suite. Amazing location for shops, beach, park and Canta al Mar. Kettle and fridge.

Cons:

I would prefer a non-automatic bathroom light. Mattress could have been more comfortable.

2025-10-21 • via Nuitee
R
Rosalind • solo_traveller • gb
8
Pros:

Excellent location

2025-10-21 • via Nuitee
M
Marcin • family_with_children • pl
9
Super.
Pros:

Super hotel, pięknie i z pomysłem zrobiony- nowoczesny. Jest wszystko czego potrzeba. Super śniadania.

Cons:

Apartament na 1 piętrze nie ma właściwie żadnego widoku- okna wychodzą na ścianę albo na płachtę zasłaniającą posesję sąsiednią- czujesz się jakbyś mieszkał w piwnicy. Muzyka na żywo do 23 w niektóre dni nie daje odpocząć.

2025-10-15 • via Nuitee
J
Joanne • couple • es
9
Really lovely hotel.
Pros:

Really nice hotel. Friendly staff, great facilities and great atmosphere.
We brought a dog and they left out some treats/bowl for him which was a nice touch.
Really nice pool area on the roof and downstairs.
I did an hoir in the spa which was great!!

Cons:

The food/cocktails were quite average for the price. But plenty of restaurants down the road anyway.

2025-10-12 • via Nuitee
L
Lisa • couple • gb
9
Pros:

The hotel was spotlessly clean, and the rooms were lovely. Ideal location. Loved the rooftop pool. the beds were very comfortable.

Cons:

Could do with more storage for clothes in the room. Some drawers would have been ideal.
Breakfast wasn't good value for money, food was very cold. There are plenty of places nearby to eat, though.

2025-10-12 • via Nuitee
D
Dr. med. Peter • extended_group • ch
7
Ok trotz Einschränkungen und unangemessener Preise
Pros:

Lage, Personal

Cons:

Extrem hellhörige Zimmer, hatte ich so noch in keinem Hotel. Frühstück und vor allem Abendessen für das Gebotene viel zu teuer.

2025-10-10 • via Nuitee
S
Sam • extended_group • gb
10
2025-10-10 • via Nuitee