Luxury Room on Park Road Close to University & QMC Hospital

The room itself was dirty, with stains on bed sheets, with what looked like small black curly hairs all over it. The bathroom was disgusting, found a dead worm at the sink. Obviously wasn’t cleaned often. The wifi router was also under the bed and not turned on, so we only got wifi once we had turned it on ourselves.

Absolutely terrible experience. No one answered the phone when we arrived, leaving us locked outside for around 20 minutes before we could get in. And it was only due to the door being unlocked by accident.

To make matters worse, the room was filthy. The bathroom was disgusting and looked as though it hadn't been cleaned at all, with excrement stains everywhere which despite having a “cleaner” remained for the next 2 days. It was clear that housekeeping had either done a very poor job or hadn't properly checked the room before our arrival.

The room itself was disappointing and nowhere near what was advertised. We entered the room to having full over flowing bins that had not been emptied. Popcorn and sweets all over the floor and to make matters worse there was a dirty sock under the bed. I would not return and feel that many of the positive reviews are misleading. The property is described as peaceful and relaxing, but that was the complete opposite of our experience.

Not to mention we wanted to go to the garden to see the view and it was full with waste and overgrown weeds which clearly has not been maintained in. Over a couple years.

La cuisine n'a ni lumière ni équipement, il n'y a même pas de couverts, la salle de bain est petite, étroite, sans rangement, et est salle. Le couloir aussi n'est pas propre, surtout les escaliers en moquette. Nous n'avions pas de code pour la boîte à clef à notre arrivée, et nous n'avons pas eu le nouveau code de la boîte à clef à notre départ alors qu'il a été changé (nous sommes restés seulement 2 nuits).

Basic, dirty floors and bed was uncomfortable

The guy in charge of the property took forever to send the code and the room wasn't even available at check-in time, he kept telling me he would send it in 5 minutes and I had to chase him up for hours. The room had a very uncomfortable bed. But the shared bathroom had period Blood and poop stains. The entire hotel smelt of marijuana. Awful experience.

Nothing

Couldn’t stay as unclean and uncomfortable and hosts have refused to provide refund

Heater was off the first day so it was very cold in there, however, it was sorted the next day. I was expecting to see a blanket for adequate warmth

Took ages standing outside the property to get the code they didn't send me to get the key. The place was not clean and was badly presented. There was also a very creepy guy that turned up and attempted to lure me into his room which I reported and heard nothing back about. Requested a refund for the second night, no response. Terrible service. Would not recommend. Also says private bathroom but it is a shared bathroom.

Blood on the wall, 8 men were inside too. Nearly fell down steep steps