Holiday Inn Express - San Antonio East I-10 by IHG

Hotels
•
Holiday Inn Express
9 (360 reviews)
1414 Palmyra Drive , San Antonio , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Front desk (limited hours)
Fitness facilities (surcharge)
Exercise/lap pool
Swimming nearby

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Comfortable stay
Good value
Cons:
Inconsistent breakfast service
Some cleanliness issues

Categories

Cleanliness
8.46
Some complaints about cleanliness in bathrooms and other areas.
Service
9.43
Very friendly staff and good service reported.
Location
9.47
Convenient location with easy access to local attractions.
Room Quality
9.42
Rooms were described as comfortable and well-appointed.
Amenities
8.95
Amenities found satisfactory; breakfast options could be improved.
Value for Money
9.41
Overall good value for the experience.
Food and Beverage
7.46
Mixed reviews on breakfast quality and availability.
Overall Experience
9.43
Most guests would stay again and had positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 12:03

Property Description

Convenient Location
Located just a short distance from popular attractions such as AT&T Center and Alamodome, Holiday Inn Express - San Antonio East I-10 offers easy access to the best of San Antonio.

Modern Amenities
Enjoy the convenience of a fitness center and a 24-hour front desk during your stay at our hotel.

Nearby Landmarks
Explore nearby landmarks like The Alamo and Ripleys Believe It Or Not Museum, all within a short drive from the hotel.

Experience comfort and convenience at Holiday Inn Express - San Antonio East I-10. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 360 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 9.42
Amenities: 8.95
Value for Money: 9.41
Food and Beverage: 7.46
Overall Experience: 9.43
M
Melendez • family_with_children • us
4
Pros:

The hotel was clean and provided coffee and tea 24/7.

Cons:

We originally booked a King suite/room. We arrived and the lady at the frontdesk told us booking.com had made a mistake and given us the wrong room selection. They didn't have king suites so we ended up with a double queen bed room. To top it off the a/c did not work. The room felt like a sauna, so they ended up moving us to another room the next morning. The elevator was not working Thursday night. I wouldn't stay there again. Oh and I was charged king suite price.

2026-04-11 • via Nuitee
S
SHARON • couple • us
10
2026-04-07 • via Nuitee
M
Miriamn • family_with_children • us
10
Pros:

Really clean and smells good

Cons:

Didn't like the shower

2026-04-06 • via Nuitee
J
Jakita • family_with_children • us
9
2026-04-06 • via Nuitee
T
Trevino • couple • us
10
2026-04-05 • via Nuitee
P
Perez Montejano • extended_group • mx
9
2026-04-03 • via Nuitee
R
Ricardo • extended_group • mx
8
Pros:

La atención del personal

Cons:

Lipi3za y calidad del baño

2026-04-03 • via Nuitee
P
Pam • couple • us
10
Great nights rest!
Pros:

Facilities are very nice and clean. Excellent breakfast!

2026-03-31 • via Nuitee
C
Christine • family_with_children • gb
10
2026-03-29 • via Nuitee
K
Katelyn • family_with_children • us
10
Pros:

Felt safe, it was clean, spacious and comfortable.

2026-03-28 • via Nuitee
D
Dina • couple • us
9
2026-03-25 • via Nuitee
P
Patsy • couple • us
10
2026-03-25 • via Nuitee
H
Hady • couple • us
10
2026-03-25 • via Nuitee
S
Smith • couple • us
10
Pros:

Great breakfast. Spacious room.

2026-03-24 • via Nuitee
K
KELLY • couple • us
8
2026-03-23 • via Nuitee
E
Elizabeth • extended_group • us
10
We will definitely be back here if we’re ever in the area. Hotel was super clean and had everything we needed.
Pros:

The property was nice and clean. Front desk staff were super friendly.

Cons:

I won’t say I didn’t like. But for breakfast I would have preferred bacon and waffles.

2026-03-22 • via Nuitee
H
HECTOR • family_with_children • us
10
Pros:

La Cama y las almohadas super comodas.

Cons:

El shower no tenia mucha presion y el desayuno El huevo no tenia sabor y estaba seco.

2026-03-18 • via Nuitee
S
Stroud • family_with_children • us
9
Pros:

Easty to find. Rooms were clean. Bedding was nice. Towels soft.

Cons:

The surrounding area looked a little rough, but it was close to some restaurants.

2026-03-18 • via Nuitee
M
Melissa • family_with_children • us
8
Pros:

Location was great and room was clean and it was comfortable

2026-03-17 • via Nuitee
M
Manuel • couple • us
1
Pros:

Nothing very rude customer service

Cons:

Every time we stay something goes wrong light turns off fire alarms in the middle of the night

2026-03-17 • via Nuitee