Beverly Grove Chic City Oasis 2 BR Apt with Den 138

I do not like the very minimal or lack thereof regarding pots and pans in the kitchen or the coffee pot that doesn’t work or can opener, parking that I had to pay $100 for (which is not mentioned on any policies page and the FAQ page indeed does state that it is free ) as well as a hidden fee of $99 non refundable property damage fee (again, not listed on the initial booking page, but sent to you through the app). I want to be sure and state clearly the expectation of HOPE with parking garage entry displaced on someone on the other end of a text or phone call responsive enough to remote open the gate. Out of the 5 days I was there I parked inside TWICE and received a parking citation regardless. Gas grill doesn’t work either…..replaced the propane and it was a no go and I forgot to mention the cleaning lady who walked in Day 2 without knocking or announcing with incorrect information thinking she was there to clean that day.

The patio door was broken, therefore could not have access to the patio and the street entry, coffee maker was out of order, the dryer was dirty and had patches of burn in the back, representing fire hazard, neither the agent nor the owner listened to our requests and we were sent from one person to another with no proper response e.g. about the fixing of the patio entrance, we had one key for 4 people, and the code to the keytrezor is available online, the garage opener had issues therefore sometimes we could not park in the garage.

Unable to access the outdoor space easily.

Nous avons loué un appartement "fantôme" car quand nous nous sommes présentés à la résidence, on nous a clairement indiqué que ce bien n'était pas à louer et que son locataire actuel, le louait sans autorisation de la copropriété.
Il faisait d'ailleurs selon les dires, l'objet d'une expulsion à venir.
Si nous y rentrions, nous risquions d'être délogés par la police
BOOKING loue donc des biens "fantômes" sans même s'en prémunir et met péniblement du temps à vous rembourser sous couvert de différentes excuses de logiciel qui auraient des "bug"

Nothing significant

The host did not tell us that the slider to the patio was out of commission, as a result, if you wanted to sit outside you had to leave the building and walk all the way around. I felt that the lack of disclosure was a major minus. The ice maker was overflowing and would spill onto the floor and the hot water would run out in the showers by 4 pm. I felt that the price was too steep considering these issues. Finally, you have to pay extra for a check out later than 10 am. 10 am is quite early and the extra fee is ridiculous.

A bit pricey.

Dirty bathroom floors and towels but everything else was great!!

I had to unload the dishwasher, there was laundry in dryer which I had to unload and had no place to place it(sheets). Honestly I don’t Think this should be my responsibility. There is no sheet on duvet/quilt. I Think this is extremely unhigienic. Manager told me this is normal and it supposed to be like that. Maybe I am not american, but this is my 7th trip to us, countless hotels and airbnb, and 1st time I saw that. I don’t Think it’s „american” thing. No Access to pool/jacuzzi. Extremely dirty Floors in corners, around washing machine. Very Slow drain in bath tub, water Stays for Hours.
And way too soft matteraces. Your back won’t have any support. No Netflix. But there are tv. No Gas in fire pits. Dirty grill. Useless.

The beds were too soft for my taste but some people might like this. The house is on the ground floor and upstairs neighbours were a bit noisy but nothing intolerable.

The main bath tub drained a little slow.