Hotel RIO新宿

Hotels
8.1 (255 reviews)
新宿区大久保1-17-1 , Tokyo , jp

Facilities

Air conditioning
Lift / Elevator
Luggage storage
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Large rooms
Great location
Good service
Nice amenities
Cons:
Cleanliness issues
Rude staff experience
Small toilet size

Categories

Cleanliness
6.6
Many comments about dirtiness and poor condition of the room.
Service
9.1
Some guests indicated staff were sweet and helpful despite one instance of rude service.
Location
9.1
Several reviews praised the excellent location near Shinjuku Station.
Room Quality
7.6
Rooms are spacious but some found the beds too firm and toilets too small.
Amenities
8.6
Amenities like large bathtubs and bidet toilets were appreciated.
Value for Money
8.1
Good value considering room space and amenities.
Food and Beverage
7.1
Good coffee options were noted, but limited food options.
Overall Experience
8.6
Positive overall experience noted from multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:21

Property Description

Central Location in Tokyo
Situated in the heart of Tokyo, RIO新宿 adult only offers a prime location just steps away from Koizumi Yakumo Memorial Park. With attractions like Samurai Museum and Zenryu-ji Temple within walking distance, our hotel provides the perfect base for exploring the city.

Modern Amenities
Experience comfort and convenience in our air-conditioned rooms featuring flat-screen TVs with satellite channels. The private bathrooms are equipped with a bidet, complimentary toiletries, and a hairdryer. Relax in comfort with our plush bed linens and fluffy towels provided in each room.

Helpful Staff and Nearby Attractions
Our attentive staff is dedicated to ensuring your stay is memorable, offering guidance and assistance at the reception whenever needed. Explore popular nearby attractions such as Meotogi Shrine, Korea Museum, and Inari Kio Shrine, all just a stone's throw away from the hotel.

Book your stay at RIO新宿 adult only for an unforgettable Tokyo experience!

Important information:

Renovation work will be carried out from 11/10/2024 to 20/11/2024.

Renovation work is done from 08:00 to 18:00 daily. The lobby is under renovation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.1
Based on 255 reviews
Cleanliness: 6.6
Service: 9.1
Location: 9.1
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 7.1
Overall Experience: 8.6
B
Brenda solo_traveller br
6
2026-04-24 via Nuitee
M
Marta solo_traveller es
9
2026-04-22 via Nuitee
R
roser couple es
9
Nos ha encantado, lo recomiendo para unos días en tokio!
Pros:

Estaba muy bien situado y la habitación era mucho más grande de lo que esperábamos. ¡Nos encantó! Además fueron muy majos y nos permitieron dejar las maletas todo el día después de hacer el check-in.

Cons:

El wc hacía ruido de extractor durante la noche.

2026-04-21 via Nuitee
E
EMMANUELLE solo_traveller fr
10
Pros:

Personnel très accueillant, ils ont pu garder nos bagages avant le check in et après le check out.
La chambre était vraiment très grande.
L'emplacement est idéal, quartier très animé où il est possible de manger le soir.
L'établissement est bien insonorisé.

2026-04-21 via Nuitee
V
Valentina couple cl
9
Excelente
Pros:

La habitación era bastante amplia, al tener el baño y la ducha por separado era mucho más cómodo utilizar el espacio. Y la ubicación también era muy cómoda, el personal también tenía muy buena atención, nosotros no hablamos ni inglés ni japonés pero a pesar de eso fue todo muy rápido.

Cons:

El ascensor era pequeño y el baño no se veía extremadamente limpio.

2026-04-20 via Nuitee
藤田 couple jp
5
狭いよ…
Pros:

目の前がドンキ

Cons:

鏡がないし扉と洗面室がぶつかって使いづらい。

2026-04-20 via Nuitee
D
Daniele solo_traveller it
9
Pros:

Posizione fantastica, letto comodissimo!!

2026-04-20 via Nuitee
N
Nasya couple bg
10
2026-04-18 via Nuitee
D
Denise couple us
9
2026-04-18 via Nuitee
P
patrick solo_traveller ch
9
2026-04-18 via Nuitee
A
Alice Yuliana couple cl
10
Pros:

Amplio, buena limpieza y buen trato del personal

2026-04-18 via Nuitee
Y
Yoav Edri solo_traveller il
8
2026-04-18 via Nuitee
C
Caitlin solo_traveller gb
8
Good for what we needed
Pros:

Good location, clean, friendly staff, good amenities, bedroom and bathroom is a decent size, nice to have a shower as well as bath

Cons:

Bed is very hard and uncomfortable. Our room was right at the front of the hotel with the window facing the street, the store over the road plays music all night, even with windows closed you can hear it a little bit (didn't really bother me too much but may be an issue for future guests)

2026-04-17 via Nuitee
S
Sarah couple au
10
Quiet, spacious, clean
Pros:

The location was amazing, very central only a short walk to heart of Shinjuku and right in the middle of Korea town. Very spacious rooms for Tokyo

2026-04-16 via Nuitee
T
Thomas solo_traveller us
10
2026-04-16 via Nuitee
I
Ivy couple br
9
2026-04-16 via Nuitee
D
Deborah couple it
10
2026-04-16 via Nuitee
P
Paul solo_traveller ch
8
2026-04-15 via Nuitee
F
Fernanda Furlani couple br
10
2026-04-14 via Nuitee
A
Asia couple it
8
Mi sono trovata molto bene in questo hotel, vicinissimo al centro di Shinjuku e alle metro. Ci tornerei assolutamente
Pros:

La posizione ottima e lo stile molto semplice

Cons:

Nulla

2026-04-13 via Nuitee