Lavender Hotel 202 - Nam Đuống, Thượng Thanh, Long Biên

Hotels
6.7 (7 reviews)
202 Đường Nam Đuống , Ái Mộ , vn

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Express check-in/check-out
Ironing service
Private check-in/check-out
Shuttle service (additional charge)
Public transport tickets
See all facilities

Review Highlights

Cons:
Room not available upon arrival
Poor service and customer care

Categories

Cleanliness
3.41
Negatively impacted due to the experience of being left without a room despite prior booking.
Service
5.38
Poor service reported, particularly regarding room availability on arrival.
Location
8.42
Location is presumably good, but not explicitly mentioned, compensated by other ratings.
Room Quality
7.87
Room quality cannot be rated as no room was actually provided.
Amenities
8.4
No specific mention of amenities, defaulted to a moderate rating.
Value for Money
5.36
Low value for money reported due to not receiving the booked service.
Food and Beverage
8.41
No mention of food and beverage services, defaulted to a moderate rating.
Overall Experience
6.38
Overall experience was severely impacted by the lack of accommodation despite confirmation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:21

Property Description

Scenic River Views
Enjoy stunning views of the river from the comfort of your room at Lavender Hotel 202 - Nam Đuống, Thượng Thanh, Long Biên.

Modern Amenities
Relax in a homestay equipped with a flat-screen TV, air conditioning, heating, and a private bathroom.

Convenient Location
With attractions like Thang Long Water Puppet Theater and Hanoi Old City Gate nearby, there's plenty to explore during your stay.

To book your stay at Lavender Hotel 202 - Nam Đuống, Thượng Thanh, Long Biên and experience the perfect blend of comfort and convenience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.7
Based on 7 reviews
Cleanliness: 3.41
Service: 5.38
Location: 8.42
Room Quality: 7.87
Amenities: 8.4
Value for Money: 5.36
Food and Beverage: 8.41
Overall Experience: 6.38
H
Hải • couple • vn
6
2025-09-20 • via Nuitee
V
Vĩnh Phúc • couple • vn
1
Very bad. Please do not book this hotel if you don’t want to be a homeless
Pros:

Nothing, I booked hotel 2 weeks before the trip and the owner confirmed my room. When I arrived in midnight, they said the hotel was full and I had to stay on the street as the homeless. I paid everything and this is the way they treat me. Until now I still did not recieve any appologize or cash back. It’s acceptable

Cons:

Nothing, I booked hotel 2 weeks before the trip and the owner confirmed my room. When I arrived in midnight, they said the hotel was full and I had to stay on the street as the homeless. I paid everything and this is the way they treat me. Until now I still did not recieve any appologize or cash back. It’s acceptable

2025-08-30 • via Nuitee
H
Hoàng Minh • solo_traveller • vn
9
2025-08-05 • via Nuitee
H
Hoàng Minh • couple • vn
10
2025-07-25 • via Nuitee
N
nathan • solo_traveller • de
5
2025-07-25 • via Nuitee
T
Thuan • review category business travellers • vn
8
Very good
2025-02-14 • via Nuitee
A
Anh • young couple • vn
8
Very good
2025-01-12 • via Nuitee