Ami House 1

Hotels
8.8 (154 reviews)
14B/ 35/ 135 Đội Cấn, Ngọc Hà, Ba Đình , Hanoi , vn

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Quiet atmosphere
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
8.09
Some reviews indicated issues with cleanliness, including dust and poor room upkeep.
Service
9.76
Multiple reviews praised the friendliness and helpfulness of the staff, particularly Minh and Hung.
Location
9.31
Close proximity to the center and many restaurant options nearby.
Room Quality
8.75
Rooms were described as clean and comfortable, although some needed maintenance.
Amenities
8.28
Some necessary amenities cited as missing, such as bottled water and limited parking space.
Value for Money
8.74
Overall good value for the price, considering location and service.
Food and Beverage
8.8
Not specifically mentioned, assumed standard quality for this hotel tier.
Overall Experience
8.66
General sentiment is positive, with some noted issues affecting the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:12

Property Description

Stunning Lakeside Views and Sustainable Luxury

Luxurious Amenities: Lakeside House 2 offers modern amenities such as a fully equipped kitchenette, flat-screen TV, and soundproof units for a comfortable stay.

Convenient Services: Enjoy free private parking, paid airport shuttle, snack bar, and grocery delivery service, ensuring a hassle-free experience.

Explore with Ease: Situated near key attractions like One Pillar Pagoda and Ho Chi Minh Mausoleum, guests can easily access sightseeing tours and car rental services.

Book Lakeside House 2 now for a memorable and sustainable stay in Hanoi!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 154 reviews
Cleanliness: 8.09
Service: 9.76
Location: 9.31
Room Quality: 8.75
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 8.8
Overall Experience: 8.66
J
Julien couple ca
8
Overall pretty good stay, service from the front desk was top notch.
Pros:

Host was lovely, price was good, location was nice. 24 hr check in and service from front desk was awesome.

Cons:

One night we had no hot water at all, the pillows were moldy (but they were happy to replace them), and the room smelt funny. Also if you are just starting your trip in Vietnam make sure to check pillows everywhere. We didn’t notice the mold until after we had slept one night. It’s very common in Vietnam. I’m writing this review a few weeks after our stay and at 80% of the places we’ve been to there has been mold on pillows.

2026-03-21 via Nuitee
O
Oliver solo_traveller de
10
Pros:

Minh was great.

2026-03-20 via Nuitee
F
Francis couple us
10
2026-03-16 via Nuitee
M
Magdalena couple pl
10
Pros:

Stosunek ceny do jakosci super!

2026-03-14 via Nuitee
B
benjamin Theodore mervyn solo_traveller gb
6
Just okay,photos misleading a little.
Pros:

Nice view from room, elevator to my floor and smart tv with easy controls. Great location with lots to see and eat around. Secure parking for bike. Can pay with card !

Cons:

The room was not clean. There was hairs all over my bed and it felt damp which lead me to believe the cleaning lady had just sprayed the sheets and not changed them from the previous person who stayed in my room. No free water bottles in the room and at this price you would expect it. Only water was 5 floors down and in a different room. Walls covered with suspicious marks even the tv remote felt dirty. I just feel like a refresh of the room could be done and the staff could take a little more care in cleaning to a proper standard.

2026-03-14 via Nuitee
D
Dương couple vn
10
Ok
Pros:

Ok

2026-03-10 via Nuitee
E
Emmanuel solo_traveller es
3
Fotos NO reales
Pros:

El colchón era cómodo, aunque las sábanas estaban viejas y con agujeros. La habitación era silenciosa.

Cons:

Las fotos del anuncio no son reales, están retocadas con inteligencia artificial. Las paredes están llenas de manchas de humedad. Hay telarañas enormes en los muebles por no haberlos limpiado en meses. Realmente es una estafa, ya que las fotos de los anuncios no tienen nada que ver con la realidad.

El recepcionista me trató como un delincuente, pidiéndome el pasaporte en varias ocasiones, y mi vuelo de salida del país, porque no creía que como español no necesitase un visado. Ni siquiera sabía la hora real del check out: me dijo que era a las 11 cuando en Booking ponía a las 12.

En el baño había una cucaracha.

2026-03-08 via Nuitee
O
Olavi couple fi
9
Pros:

Huone oli siisti. Pyykki palvelu toimi hyvin. Sijainti on hyvä, paljon kahviloita ja ei juurikaan turisteja. Liikenteen äänet eivät kuuluneet huoneistoon kuten monessa paikassa Hanoissa

2026-03-08 via Nuitee
Y
Yến solo_traveller vn
10
Rất tốt
Pros:

Mọi thứ ở đây rất tuyệt vời chúng tôi đến hà nội để thăm khám lại và vô tình đặt được khách sạn này và chúng tôi rất ưng ý với khách sạn và bạn hưng nhân viên lễ tân hỗ trợ khách rất nhiều thái độ rất tốt niềm nở với khách

2026-03-07 via Nuitee
N
Natalie solo_traveller gb
9
I had an excellent stay- Hung was so friendly and helpful and made my stay the best it could be.
Pros:

The proper had a tv with Netflix and YouTube! Really comfy beds.

Cons:

Location a little far.

2026-03-07 via Nuitee
P
Paul J, Victoria BC couple ca
8
Pros:

Close to both lakes and cafes, stores etc
& lady on reception was very kind

2026-03-07 via Nuitee
Y
Yến couple vn
10
Nơi đáng để lưu trú khi đên hà nội
Pros:

Không gian rộng rãi thoải mái sạch sẽ bạn hưng lễ tân nhiệt tình vui vẻ mọi thứ rất ổn sẽ trở lại khi tới hà nội lần tới

2026-03-07 via Nuitee
L
Lucka couple ca
9
2026-03-07 via Nuitee
C
Celine couple fr
1
La propretés ne correspond pas à mes standards
Pros:

Les photos ne correspondent pas à la réalité. Malgres le tarif très bas le niveau de propreté ne correspond pas du tout à mes standards ( nombreuses traces sur les murs, oreiller moisi, cheveux dans le lit …)
À réserver donc au voyageur les plus aventuriers

Cons:

Les photos ne correspondent pas à la réalité. Malgres le tarif très bas le niveau de propreté ne correspond pas du tout à mes standards ( nombreuses traces sur les murs, oreiller moisi, cheveux dans le lit …)
À réserver donc au voyageur les plus aventuriers

2026-03-06 via Nuitee
B
Bao Huong Giang couple es
10
Pros:

Nhân viên lễ tân - Hưng thân thiện, nhiệt tình, vui vẻ. Khách sạn nằm ngay trung tâm. Đi bộ tầm 10p là đến lăng Bác. Xung quanh nhiều hàng quán để ăn uống. Có cửa hàng tiện lợi gần phòng…

2026-03-05 via Nuitee
H
Hoàng couple vn
10
Pros:

thoải mái lễ tân hưng nhiệt tình

2026-03-05 via Nuitee
A
Amelia solo_traveller gb
1
2026-03-03 via Nuitee
T
Truong Giang couple de
10
Pros:

Clean and friendly staff. Minh was a very thoughtful front desk agent.

2026-03-03 via Nuitee
M
Mai couple vn
10
Trải nghiệm tốt, phòng sạch sẽ, thoáng mát, bạn Minh lễ tân rất thân thiện hỗ trợ nhiệt tình, nếu có dịp sẽ tiếp tục ủng
Pros:

Chỗ nghỉ sạch sẽ thoải mái, thơm

Cons:

Không có

2026-03-03 via Nuitee
D
Dang couple vn
10
Great!
Pros:

Beautiful and clean!

2026-03-02 via Nuitee