Sintra WOW - Unique double Smart Room in 17th century Palace! Hot tub, Snooker, BBQ, PS5, Sauna, Gym

Hotels
8.3 (37 reviews)
1 Escadinhas Visconde de Ouguela , Sintra , pt

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Magic atmosphere
Warm hospitality
Great location
Cons:
Hot tub cleanliness
Limited space causing discomfort

Categories

Cleanliness
7.26
The hot tub could use some cleaning.
Service
8.73
Warm hospitality from Pedro and Charlie made the experience truly unforgettable.
Location
8.77
Ideal for exploring Sintra and its landmarks, with direct bus connections.
Room Quality
8.72
Spacious rooms with a unique atmosphere and modern amenities.
Amenities
8.25
Great amenities including large TV and comfort facilities.
Value for Money
8.21
Overall good value considering the unique experience provided.
Food and Beverage
8.26
Standard quality for this hotel tier.
Overall Experience
8.23
Truly amazing experience that will be remembered for a long time.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 01:01

Property Description

Luxurious Amenities - Enjoy the hot tub, snooker, BBQ, PS5, sauna, and gym facilities available at the 17th-century palace.

Gastronomic Delights - Indulge in a culinary experience at the on-site restaurant and bar offering a variety of delicious dishes and beverages.

Convenient Location - Explore nearby attractions like Moors Castle, Quinta da Regaleira, and Pena National Palace with ease, all just a short distance away.

Experience a blend of luxury and history at Sintra WOW - Unique double Smart Room in a 17th-century Palace! Book now to secure your unforgettable stay.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 37 reviews
Cleanliness: 7.26
Service: 8.73
Location: 8.77
Room Quality: 8.72
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 8.23
B
Beatriz • solo_traveller • es
1
2026-04-29 • via Nuitee
K
kallyn Sofia • extended_group • us
10
Amazing location to stay for day trip to sintra.
Pros:

Spacious, comfortable, accommodating and Charlie.

Cons:

I wish the extra fee was added together when they charge the credit card but it was understanding.

2026-04-28 • via Nuitee
K
Kai • solo_traveller • ee
1
Awful place, scam
Cons:

They sell this place like 5 star hotel but this place is awfull and dirty like the place where live a pigs. I cant imagine that somebody can even live like this there were so dirty. Please dont book this place. Their pictures are not real.

2026-04-22 • via Nuitee
J
Judy • family_with_children • gb
3
Lots of effort but lack of up-keeping
Pros:

1. Very handy having all TV channels available.
2. All lights are Hue and remotely adjustable.
3. Furnitures and appliances are very stylist.
4. It’s lovely having a cute big dog around and greeted by it.
5. We played quite a few rounds of pool.

It was a lot of effort put into the place but it was too long time ago.

Cons:

1. Hot tub doesn’t work at all and it seems to be for quite a long time already. Broken button got a wire stuck inside to jam it to work? But it got so rusty already - put in long time ago.

2. Title says sauna but there isn’t one.

3. The shower had hair on the filter before we arrive and it was completely blocked thus couldn’t drain at all. Hotel said plumber was called but did not turn up during our whole staying. No one even tried a plunger to resolve the problem in the simplest way. There is a shower with the standalone bathtub but no shower head holder which makes shower very difficult and wet the whole bathroom and the rest of the hotel room after used by a family of 4. Toothbrushes and toothpaste of others’ were left in the bathroom. It just wasn’t cleaned.

4. The room smells of dog including duvets and all fabrics - cushions, rugs etc. The room also smelled of old and musk with lots of mould in the bedroom.


5. Beddings felt very waxy with strong smell of detergent (not rinsed properly), yellowy with big holes on a few of them. There were also many dotted lines of bloodstain - sign of bedbugs. We weren’t bitten but really couldn’t sleep through the night and worried we are bringing some along 😓.

6. Lights in the porch were broken.

Honestly, I can’t recommend it to anyone.

2026-04-14 • via Nuitee
R
Rodrigo26Luís • solo_traveller • pt
2
2026-04-14 • via Nuitee
N
novalio • couple • es
3
Sitio donde NO volvería
Pros:

El alojamiento lo único bueno que tiene es la cama, que estaría bueno que no fuera buena para el precio que tiene

Cons:

La ducha el agua no traga, olor a cerrado y a viejo namas entrar en las instalaciones.
Intimidad 0
Escuchas a la gente roncar.
Tenemos pensamientos que nuestra habitación alguien entró mientras no estábamos. Puede que de los mismos códigos para todo el personal y las diversas habitaciones.
No hay PS5.
No hay netflix
El baño se inunda porque la ducha no traga.
Adjunto foto

2026-03-29 • via Nuitee
A
Ana • couple • pt
5
Pros:

O alojamento está bem localizado, para quem anda a passear pelo centro. Está equipado com tudo o que é necessário e os donos da casa são muito atenciosos. Receberam-nos muito bem e fizeram questão de mostrar a casa toda.

Cons:

Em termos de estacionamento foi um pouco mais complicado, pois não dá para parar o carro muito perto.
Para além disso, aponto como aspeto negativo a limpeza da casa de banho. Apesar de ter toalhas lavadas, a banheira e o duche não estavam limpos, inclusive o duche tinha produtos e uma gillette de outra pessoa e estava cheio de cabelos no ralo. Considero que é um aspeto a melhorar, pois dá muito mau aspeto e depois de um dia a andar, só queríamos tomar um banho e dadas as condições, não foi possível.

2026-03-23 • via Nuitee
A
Andrei • extended_group • ca
10
Pros:

We had a great stay at this hotel. The location is perfect, close to everything and easy to explore the area. The views from the balcony are absolutely beautiful — a great place to relax and enjoy the scenery.

Parking was a bit challenging, but that seems to be common everywhere in Sintra. Overall, a wonderful experience and we would definitely stay here again.

2026-03-18 • via Nuitee
H
Harry • family_with_children • gb
4
It looked promising at the time of booking, on arrival we were mildly disappointed but persevered. After the stay we reg
Pros:

The location was good, reasonable walking distance to town and close to the moorish castle

Cons:

Every room was mouldy, most nights sleep was disturbed by the cockerels crowing from as early as 2am, the last night we could not sleep due to people on the floor below screaming and shouting ALL NIGHT in a domestic disturbance.

2026-03-12 • via Nuitee
L
Luz Tatiana • extended_group • es
1
Lo peor del mundo
Pros:

La verdad solo la ubicacion

Cons:

Desde la reservación fue demasiados inconvenientes ,nunca pude realizar la reserva del parking por qué nunca respondieron a mi correo ,las llamadas para indicar la llegada nunca fueron contestadas en todolas ocho horas antes de llegar a las instalaciones. Siento que me han robado fueron 400€ pagados que se pagó para al ser recibidos esperar 30minutos afuera con dos niñas pequeñas y golpear la puerta hasta que se nos abrió . Al entrar al lugar la humedad ,el moho y las instalaciones no podían estar en peor estado tanta era la humedad y el moho que la hora de salida era a las 11 am y tuvimos que salir a las 6 de la mañana con una de nuestras hijas trancada del pecho por la inhalación de tanta humedad volvería a sinitra pero nunca pero nunca más a ese lugar;; y lamento este texto tan largo pero considero que sí una familia con niños pequeños se alojará aquí la pasaría muy mal y no me gustaría que nadie pasara por esto

2026-03-09 • via Nuitee
A
Aleksandra • couple • pl
9
-
Pros:

Gostei de tudo. Um local bonito num sítio bonito. Gostei de todos os detalhes - livros, decorações, instrumentos musicais. Senti-me como uma princesa, mas moderna, porque também havia toques modernos, como a PlayStation 5 (com a qual o meu parceiro ficou muito satisfeito), uma televisão grande, colunas na sala e na casa de banho. Enquanto tomava banho na enorme e bela banheira, pude ouvir música relaxante. Normalmente, não deixo comentários sobre os locais no booking, mas este lugar realmente tocou o meu coração e eu gostaria de voltar lá um dia e recomendá-lo a outras pessoas. Obrigada!

Cons:

-

2026-02-25 • via Nuitee
R
Ramona Scheinert • couple • de
10
Pros:

Das ganze Umfeld
Das Haus ist der Wahnsinn schöne Anlage
Und sehr ruhig
Dankeschön

Cons:

Es hätte etwas wärmer sein können

2026-02-13 • via Nuitee
Șerban Marcu • extended_group • ro
10
Pros:

Sintra WOW is a very welcoming and fascinating place, full of history and art. It's a historic villa with parterre and one upper floor, which makes you feel at home. It has a very homey vibe, around us vere a lot of art objects and art books. The apartment was big and well equipped, in the same time very old (the floor was stone, like in an ancient chateau) and very modern (television, "ok, google", coloured lighting etc.). The common area is huge (one place at the main floor and another at the upper floor) and has pool table and other games (scrabble, cards etc.), plus a piano and other instruments. The host is kind and helpful. All information for entering, staying and leaving were cristal clear and easy to follow.

If I ever come back (and this visit was my third one in Sintra) I will surely search availability for this place.

Cons:

Nothing to complain about.

2026-02-09 • via Nuitee
P
PAWEL • extended_group • pl
8
Apartament łączący w sobie nowoczesność z historią
Pros:

Bardzo niezwykły, z jednej strony autentyczny i gustowny, a z drugiej extremalnie nowoczesny apartament w 15 minutach od centrum Sintra.
Możliwość parkingu tuż przy apartamencie. Bardzo ładny widok z okna.

Cons:

W zimie było z początku nico zimno i trzeba było włączyć ogrzewanie.
Podobnie w spólnej części przy stolu bilardowym było zimno.

2026-01-31 • via Nuitee
J
Jelizaveta • couple • pt
1
2026-01-30 • via Nuitee
E
Erin • family_with_children • us
10
The most unique and comfortable stay!
Pros:

This was one of the most interesting places we have stayed. The accommodation was unique, very comfortable, and the bed was excellent. The hosts were absolutely dear and very helpful. The garden adjacent to the property was a wonderful walk to the village center. Charlie was an added bonus!

Cons:

Nothing!

2026-01-19 • via Nuitee
A
Antonio • family_with_children • es
8
Si eres amante de lo antiguo es tu sitio. Si eres mas sibarita no es para ti.
Pros:

La verdad es que no puede estar mas equipado. Por esa parte esta muy bien.

Cons:

Como casa antigua que es, huele bastante a humedad cuando se entra, deberian ventilar mas sobre todo en las zonas comunes. Algunas puertas no cierran bien, como la del baño. Escribí varios mensajes al propietario y nunca me contesto. Solo enviaba los tipicos mensajes standard.

2026-01-19 • via Nuitee
S
SUSANA • couple • es
10
A place that stays with you
Pros:

The feeling of being in a magical, peaceful Palace where time seems to slow down. The warm hospitality from Pedro and Charlie made the whole expereience truly unforgetable!! 🙏🏼✨

Cons:

Not staying longer to enjoy this magical place even more ✨

2026-01-11 • via Nuitee
R
Rebeka • family_with_children • pt
10
Best place to stay in Sintra!
Pros:

Yes, it was perfect.

Cons:

Technology and great location

2026-01-09 • via Nuitee
F
Franci • couple • it
10
2026-01-05 • via Nuitee