Tru by Hilton Plano Hwy 75

Hotels
•
Tru by Hilton
8.7 (553 reviews)
3501 Premier Drive , Plano , us

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Children allowed

Facilities

Fitness facilities
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Staff friendliness
Good location
Breakfast options
Cons:
Noise issues
Broken door lock
Uncomfortable beds

Categories

Cleanliness
8.4
Reviews indicate a generally clean environment, but one mention of dirty towels and an unmade bed detracts slightly.
Service
9.1
Staff were described as friendly and quick to resolve issues, providing a positive service experience.
Location
8.8
Several reviews highlight a good location with easy access to facilities.
Room Quality
8.6
Mixed feedback on room comfort; some beds were reported as comfortable while others felt slanted.
Amenities
8.5
Amenities like 24-hour coffee and breakfast were appreciated, but a small gym and noise issues were noted.
Value for Money
8.7
Guests felt they received good value, particularly with free breakfast and clean rooms.
Food and Beverage
8.9
The food quality received positive remarks, especially for breakfast options.
Overall Experience
8.6
Overall satisfaction is noted, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:24

Property Description

Modern Accommodations: Enjoy comfortable and well-equipped guest rooms with air conditioning and a desk.

Convenient Location: Situated just 3.6 km from Historic Downtown Plano, with easy access to popular attractions like Gerald J. Ford Stadium and Mockingbird Station.

24/7 Service: Benefit from a shared lounge and a 24-hour front desk for all your needs during your stay.

Book your stay at Tru by Hilton Plano Hwy 75 for a convenient and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 553 reviews
Cleanliness: 8.4
Service: 9.1
Location: 8.8
Room Quality: 8.6
Amenities: 8.5
Value for Money: 8.7
Food and Beverage: 8.9
Overall Experience: 8.6
D
Dana • solo_traveller • us
9
Stay great
Pros:

The room was clean and comfortable.

Cons:

There were stains in the tub that I couldn't clean.

2026-09-08 • via Nuitee
K
Kennice Bell • solo_traveller • us
10
2026-09-07 • via Nuitee
M
Monica • couple • us
10
2026-09-07 • via Nuitee
T
Teriney • family_with_children • us
9
Pros:

Actually really loved this hotel. It had a warmth that is not common at most hotels. I loved how people actually used the common areas. Very clean. Staff was very friendly.

Cons:

The breakfast was good. But a little too basic. I wish there was a few more options. The juice was horrible. It was so watered down. Boiled eggs good. Kids liked the pancakes.

2026-09-07 • via Nuitee
J
Juanita • family_with_children • us
10
Pros:

n/a

Cons:

n/a

2026-09-04 • via Nuitee
M
Mo • solo_traveller • us
9
2026-08-31 • via Nuitee
M
MUHAMMAD • family_with_children • us
7
At the same price other brands offer more
Pros:

Staff was friendly and the room was clean. No carpet stinky old smell

Cons:

No microwave in the room.no closet in the room.

2026-08-31 • via Nuitee
P
Po-Yuan • couple • tw
10
2026-08-24 • via Nuitee
M
Myrt • couple • us
9
Awesome. Will stay again! Surrounded by restaurants and businesses.
Pros:

Everything was beautiful and clean. The breakfast could had been better!!! A very unique establishment!

Cons:

The breakfast!

2026-08-24 • via Nuitee
J
Jackee • solo_traveller • us
10
Very pleased
Pros:

The room waa spacious. Bed waa comfortable. Loved the Location. Enjoyed breakfast

Cons:

Need mote charging options on the left side of the bed.

2026-08-23 • via Nuitee
D
Dana • solo_traveller • us
10
Great Accommodations!!
Pros:

The bed was soft and you gave me a room with a tub as per my request.

Cons:

N/A

2026-08-18 • via Nuitee
V
Vasudeva Reddy • solo_traveller • in
10
2026-08-16 • via Nuitee
D
Dora • family_with_children • us
10
Great getaway!
Pros:

Clean and professional.

2026-08-14 • via Nuitee
K
Kimberly • family_with_children • us
10
2026-08-13 • via Nuitee
D
Daniel • solo_traveller • us
9
Overall good stay
Pros:

Great breakfast options, quiet area, staff was nice.

Cons:

Our room smelled funky and the pillows smelled dirty.

2026-07-24 • via Nuitee
T
Tyronia • solo_traveller • us
8
It’s is pretty good for the value . Overall it’s a decent hotel option
Pros:

Location has lots of food options close. Rooms were clean and not bad for the price

Cons:

When checked in the lady at the desk was on her cell phone and did not even notice I had been standing there. Then she tried to give me room where it appeared like to door was kicked in or wedged. I immediately asked for another room due to safety.

2026-07-24 • via Nuitee
R
Romano • solo_traveller • us
9
Best lodging in the area
Pros:

Everything a wonderful visit

2026-07-23 • via Nuitee
B
Brenda • family_with_children • us
10
Really recommend it.
Pros:

Breakfast was really good, location was perfect.

2026-07-23 • via Nuitee
A
ARACELIE • couple • us
10
2026-07-18 • via Nuitee
D
dsjohndrow • couple • us
7
Good but no TV.
Pros:

It was fine. Staff friendly.

Cons:

The television did not work for 4 nights. No repairs or replacement.

2026-07-17 • via Nuitee