Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Soundproof rooms
Ironing service
Currency exchange
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Small and uncomfortable rooms
Internet connectivity issues

Categories

Cleanliness
1
Multiple complaints about cleanliness including cockroaches and bad smells.
Service
1
Staff is described as very helpful and friendly.
Location
1
Conveniently located near MRT and central attractions.
Room Quality
1
Reviews mention small rooms and various issues with amenities.
Amenities
1
Inconsistent amenities mentioned, with some problems noted.
Value for Money
1
Some reviews indicate good value, but overall opinions vary.
Food and Beverage
1
No specific positive feedback; issues with food access noted.
Overall Experience
1
Mixed feelings overall, with several complaints outweighing positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-04 17:50

Property Description

Modern Amenities: Enjoy the convenience of air conditioning, free WiFi, and room service at SS Grey Hotel 2.

Central Location: Located just 600 metres from Berjaya Times Square and Starhill Gallery, explore Kuala Lumpur's top attractions with ease.

Stunning Views: Some rooms offer a breathtaking city view, providing the perfect backdrop for your stay at SS Grey Hotel 2.

Book now to experience the perfect blend of comfort and convenience at SS Grey Hotel 2 in Kuala Lumpur.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
I
IMRAN • solo_traveller • bn
8
2025-11-19 • via Nuitee
T
Tina • couple • de
7
2025-11-17 • via Nuitee
R
Rose Cherry • couple • my
7
Budget room
Pros:

Located in Bukit Bintang

Cons:

The bathroom facilities some ultilies broken for example the shower head. Low water pressure as well

2025-11-17 • via Nuitee
Z
Zainuddin • solo_traveller • my
10
Nil
Pros:

Strategic location

Cons:

The view

2025-11-16 • via Nuitee
M
Muhammad Baqir • solo_traveller • pk
10
2025-11-15 • via Nuitee
V
VINCENDON • solo_traveller • fr
7
2025-11-15 • via Nuitee
M
Mohamad Farhan • solo_traveller • bn
8
truly awesome
Pros:

location was awesome

Cons:

none

2025-11-14 • via Nuitee
C
Christine • solo_traveller • au
8
2025-11-12 • via Nuitee
H
Hasnain • solo_traveller • bd
7
Pros:

Average.

2025-11-12 • via Nuitee
R
Ruth • solo_traveller • ph
10
I totally enjoyed my entire stay.
Pros:

I love the overall experience being at the hotel. The staff are amazing. The location is close to everything.

2025-11-10 • via Nuitee
A
Alan • couple • gb
7
Good value for money and location
Pros:

Great location

Cons:

A little basic

2025-11-10 • via Nuitee
B
Bekzodjon • solo_traveller • uz
7
Pros:

It is near to MRT

Cons:

I found cockroachesin in my room. When I leave, refrigerator doesn't work and my food got to bad.

2025-11-09 • via Nuitee
J
Jackie Chan 31 • solo_traveller • id
8
2025-11-08 • via Nuitee
E
Emil • solo_traveller • se
8
2025-11-08 • via Nuitee
A
Adnan • solo_traveller • bd
4
2025-11-08 • via Nuitee
B
Baker • couple • au
7
Pros:

Central location.good budget hotel.

Cons:

The stairs because I'm too old....

2025-11-08 • via Nuitee
I
Isabel • extended_group • es
7
muy bien
Pros:

muy buena ubicación..y el personal muy amable. dispuesto a ayudarte con todo..las instalaciones limpias

Cons:

por poner un pero..olía algo a humedad

2025-11-07 • via Nuitee
B
Bianca • couple • gb
5
Overpriced and uncomfortable but clean
Pros:

Very close to the food market in Bukit Bintang. Good air con. Free coffee in the reception. Clean.

Cons:

Tiny room and definitely the hardest bed I’ve ever slept on. So much so that we literally couldn’t sleep on our side. Overpriced. Just a sliding shutter not a door on the bathroom.

2025-11-07 • via Nuitee
I
Ismail • solo_traveller • id
2
2025-11-07 • via Nuitee
M
Muhammad Latif • solo_traveller • pk
8
Overall the Hotel is very nice.
Pros:

Very nice hotel and staff.

Cons:

Lift is starting from 1st floor instead of ground floor.

2025-11-07 • via Nuitee