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Luxurious Accommodation
DLF City Club 5, located in Gurgaon, offers a lavish stay with air-conditioned rooms equipped with modern amenities like a coffee machine, flat-screen TV, and a safety deposit box.
Exceptional Facilities
Guests can enjoy a seasonal outdoor swimming pool, fitness centre, and a garden. The hotel also features a restaurant, room service, and a 24-hour front desk for utmost convenience.
Recreational Activities
Unwind at the terrace, indulge in a game of tennis, or explore the city with organized tours. For a delightful start, relish a continental, American, or Asian breakfast during your stay.
Plan your getaway at DLF City Club 5 for a truly memorable experience.
Please note that all Club5 sporting facilities will remain closed every Monday.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.
Free private parking is possible on site (reservation is not needed).
WiFi is available in all areas and is free of charge.
Pets are not allowed.
Children of any age are allowed.
Children up to and including 5 years old stay for free when using an existing bed.
People no matter the age stay for Rs. 1,500 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
O quarto, matabicho
Nada
Os quartos, o mata-bicho e o atendimento.
Nada.
Clean
Nothing as such
I had booked a room with a balcony and, as I was arriving early, I contacted the hotel in advance to request an early check-in. The front office staff initially agreed to my request. However, upon arrival, I was informed by Aishwariya at the front desk that the room was not yet ready and that there would be a delay. I understood the situation and patiently waited in the lobby.
At 2:00 PM, which was the standard check-in time, I approached the front desk again. To my disappointment, I noticed that the designated staff member was frequently away from the counter and appeared more occupied with casual conversations than attending to guests. Additionally, I was not greeted with a smile or the level of courtesy one would expect in the hospitality industry.
Aishwariya once again informed me that the room would require another 15 minutes to be prepared. Unfortunately, those 15 minutes turned into well over an hour. Eventually, another staff member informed me that the room was finally ready for check-in.
What was particularly disappointing was the lack of proactive communication during the delay. No one checked on me, provided updates, or even offered basic refreshments, despite the inconvenience being caused by the hotel.
Upon finally entering the room, I discovered that the balcony, one of the primary reasons I had booked that particular room, was extremely dirty and covered in pigeon droppings. This significantly detracted from the overall experience and reflected poorly on the hotel's housekeeping and maintenance standards.
Overall, the experience fell well below the level of service and attention to detail that I expected.
Your guide to the flawless travel experience