Suites Berna 12

Hotels
8.7 (65 reviews)
Berna, 12 , Mexico City , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Family rooms
Safety deposit box
Private check-in/check-out
Shuttle service (additional charge)
Grocery deliveries
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Room issues
Value for money concerns

Categories

Cleanliness
8.41
Some reviews mentioned issues such as outdated bathroom and broken windows impacting cleanliness.
Service
9.38
Guests praised the friendly and helpful staff.
Location
9.42
The location was frequently highlighted as excellent and superb.
Room Quality
8.37
Rooms considered spacious but some complaints about being old and tired.
Amenities
8.4
Some amenities were lacking, such as a coffee machine and poor WiFi.
Value for Money
7.86
Complaints about overpricing and lack of value compared to other hotels.
Food and Beverage
8.91
No specific complaints noted; standard quality for this hotel tier.
Overall Experience
8.88
Overall satisfaction with some important flaws noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:00

Property Description

Luxurious Apartments in the Heart of Mexico City

Prime Location: Situated just 50 meters from the iconic Angel of Independence Statue, our luxury apartments on Reforma Avenue offer the perfect blend of convenience and style.

Modern Amenities: Each apartment is equipped with a comfortable living room, flat-screen cable TV, safe, CD/DVD player, and a well-appointed kitchen with a fridge and microwave. Stay connected with free WiFi and wired internet access.

Exceptional Services: Enjoy a hassle-free stay with our 24-hour reception, complimentary local phone calls, luggage storage, and laundry/dry cleaning services. Let our tour desk and concierge assist you in exploring the vibrant city.

Experience the epitome of luxury and convenience at Suites Berna 12. Book now for an unforgettable stay in Mexico City.

Important information:

Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children from 9 years old to 17 years old stay for US$25 per person per night when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 65 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 7.86
Food and Beverage: 8.91
Overall Experience: 8.88
M
Michael • couple • ca
7
I found this to be overpriced even for the area. Staff is great and friendly. Place is clean but could use an upgrade.
Pros:

Good location.

Cons:

The building is very old. Kind of like a hotel that used to be very nice - but 30 years ago.

2026-03-14 • via Nuitee
J
JUAN JOSE • family_with_children • mx
9
Pros:

Ubicación

Cons:

Que no han actualizado sus instalaciones

2026-03-07 • via Nuitee
J
Joel • couple • us
7
You get what you pay for — and here that is not a lot.
Pros:

Wonderfully located close to the Angel monument and within walking distance to lots of restaurants and bars. Helpful and friendly staff.

Cons:

The little street where the hotel is located is an active construction zone. Expect lots of noise, dust, and debris. The suites are outdated and in need of repair and refurbishment.

2026-03-03 • via Nuitee
M
Miguel • couple • mx
3
Excelente ubicación, pésimo servicio
Pros:

La cama estaba muy cómoda

Cons:

El personal de la noche fue extremadamente grosero, amenazante y sin sentido común. No regreso a este hotel por su personal y porque se siente que todas las amenidades las han ido quitando por ahorrar.

Ni agua hay en la habitación.

2026-03-02 • via Nuitee
J
Judy Huerta • couple • us
10
2026-02-28 • via Nuitee
C
Crhis • family_with_children • mx
10
Gracias por la atencion
Pros:

Las chicas que limpian lo hacen muy bien, todo el personal fue muy atento y amable. Y la hubicacion perfecta y segura

2026-02-09 • via Nuitee
C
Carlha • couple • cl
10
2026-01-21 • via Nuitee
C
Cristihan • family_with_children • mx
10
2026-01-03 • via Nuitee
G
Gabriela • family_with_children • mx
9
Un lugar muy padre para descansar
Pros:

Las habitaciones muy cómoda la cama

Cons:

Que no hubiera sacacorchos en la cocina y que no hubiera agua para beber

2025-12-29 • via Nuitee
K
Karlo • extended_group • mx
10
Genial, cómodo, funcional, excelente ubicación
Pros:

Muy cómodo, limpio, la ubicación genial, el personal muy amable

2025-12-27 • via Nuitee
I
Irving Miranda • family_with_children • mx
9
2025-12-22 • via Nuitee
E
Edgar Genaro • family_with_children • mx
10
Pros:

La ubicación es excelente, inmejorable

Cons:

Es complicado contactar con alguien que me apoyará para modificar mis fechas

2025-12-22 • via Nuitee
J
Judy Huerta • couple • us
10
I love the way the apartment is arrange.
Pros:

Very respectful

Cons:

N/a

2025-12-21 • via Nuitee
N
Nelson • family_with_children • bz
10
Pros:

Location is superb

Cons:

All was great

2025-12-16 • via Nuitee
A
AIDA • couple • mx
9
LUGAR CÉNTRICO Y MUY LINDO
Pros:

La ubicación y que tiene estacionamiento

Cons:

Que lo precios mostrados en la página no mencionan que es más impuestos

2025-12-04 • via Nuitee
A
Alexander • solo_traveller • us
5
2025-12-03 • via Nuitee
V
Vivian • family_with_children • gt
10
2025-11-27 • via Nuitee
I
Ivan • couple • mx
8
Visita personal a CDMX
Pros:

Ubicación esta muy bien. El depto es muy cómodo y amplio. La atención en recepción muy grata y amable.

Cons:

Me falto una cafetera y una plancha (ropa). La TV debiesen considerar cambiarla de posición. Sería genial contar con una pantalla en la sala, con eso queda ideal. Sugiero reparar ventana pequeña de luz en recamara ya que con el viendo se produce mucho ruido.

2025-11-19 • via Nuitee
J
Judy Huerta • couple • us
10
2025-11-13 • via Nuitee
P
Pieter • family_with_children • nl
7
Centraal en functioneel met diverse aandachtspunten
Pros:

Lokatie en hoeveelheid ruimte

Cons:

Achterstallig onderhoud

2025-11-12 • via Nuitee