No131 The Promenade

Hotels
8.7 (1780 reviews)
131 The Promenade , Cheltenham , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Stylish rooms
Excellent food
Cons:
Noise issues
Pricey for value
Slow service

Categories

Cleanliness
7.84
No specific remarks about cleanliness were made, but concerns about comfort suggest it could be better.
Service
9.31
Staff responsiveness noted as helpful, though some delays mentioned.
Location
9.35
Multiple reviews highlight the excellent central location.
Room Quality
8.3
Rooms are described as stylish and comfortable, but noise issues noted.
Amenities
8.83
Good facilities and well-designed public spaces mentioned.
Value for Money
7.79
Some reviews felt the hotel was pricey considering the experience.
Food and Beverage
9.34
Excellent food quality noted in multiple reviews.
Overall Experience
8.81
Mixed experience due to noise but overall positive sentiment expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:45

Property Description

Luxurious Dining Experience
No131 The Promenade offers two restaurants, a gin bar, and a cocktail bar, providing guests with a variety of culinary delights. The a-la-carte restaurant serves fresh, seasonal dishes made from organic, locally sourced ingredients. YOKU, the Japanese Sushi and Asian dining experience, along with the Bar Tokyo cocktail bar, promises a unique and exquisite dining experience.

Comfortable Accommodation
Rooms at No131 The Promenade are equipped with modern amenities including a flat-screen TV, minibar, and tea/coffee facilities. Each room features an en-suite bathroom with a bathtub or shower, ensuring guests have a comfortable stay.

Convenient Location and Entertainment
Located just a short walk from Montpellier Gardens, No131 The Promenade is also close to the Approach Golf Course and Cheltenham Racecourse. For entertainment, guests can enjoy music at the Gin & Juice Garden Terraces until late, creating a vibrant atmosphere for a memorable stay.

Book your stay at No131 The Promenade for a luxurious and entertaining experience!

Important information:

Please note that at the weekend there are DJs playing in the cocktail bar until 03.00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for £25 per person per night when using an existing bed.
    Children up to and including 12 years old stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 10 per day.

Location

Guest Reviews

8.7
Based on 1780 reviews
Cleanliness: 7.84
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 7.79
Food and Beverage: 9.34
Overall Experience: 8.81
K
Kyle couple gb
10
Perfect
Pros:

It is not only the best hotel in Cheltenham but the best hotel I’ve stayed at anywhere in the world. The food at the hotel is also very good and better than a lot of places in Cheltenham.

2026-06-17 via Nuitee
A
Andrada couple ae
9
2026-06-17 via Nuitee
L
Linda couple gb
6
OK for an overnight stay between destinations.
Pros:

The location of the hotel. The bed was comfortable.

Cons:

Style over function. We stayed in a very dark room with not much natural light. We had a very noisy air conditioning unit in one corner of the room which didn't seem to make any effect on the temperature of the room. If the unit was switched off the noise from the road outside was even louder. Also at breakfast I found a thick black hair in my Greek yogurt.

2026-06-16 via Nuitee
J
Jenny solo_traveller gb
9
2026-06-14 via Nuitee
F
Faye couple gb
4
Not worth the money
Pros:

Great location

Cons:

We were waiting to check in in an empty room waiting for staff to come for 10 minutes..

2026-06-13 via Nuitee
Y
yuan couple hk
5
Not quite satisfied
Pros:

There's this female cleaner who's really nice, always smiling and makes you feel welcome

Cons:

The bar downstairs is really noisy and hard to sleep in! The hotel doesn't provide toiletries and the prices are expensive - I definitely won't stay there again.

2026-06-11 via Nuitee
M
Montague solo_traveller gb
9
2026-06-09 via Nuitee
L
louise solo_traveller gb
8
Great hotel
Pros:

Great location
Very comfy bed
Great bathroom

Cons:

Nothing

2026-06-08 via Nuitee
K
Katie solo_traveller gb
9
2026-06-07 via Nuitee
J
josephine couple gb
10
Fabulous and would stay again
Pros:

Excellent all round

Cons:

Nothing

2026-06-07 via Nuitee
E
Ellie couple gb
8
2026-06-06 via Nuitee
S
Steven couple gb
10
2026-06-05 via Nuitee
C
cheryl solo_traveller gb
10
Pros:

Lived the location and the gin bar!

2026-06-04 via Nuitee
S
Supphasit solo_traveller th
10
Pros:

เป็นโรงแรมที่พ้องพักสวยมากๆ ทุกอย่างดูดีและคลาสสิคมาก เจ้าหน้าที่ดูแลเราดีมากๆ อับเกรดห้องให้เราด้วย เป็นโรงแรมที่ยอดเยี่ยมมากๆจริงๆ

2026-06-04 via Nuitee
T
Tracey couple gb
10
2026-05-29 via Nuitee
K
Katie couple gb
10
Well worth a stay if you’re visiting Cheltenham!
Pros:

It was super hot weather and the rooms were nicely air conditioned and their outdoor spaces for eating and drinking/bars are beautifully decorated and very bouji! Great value for money.

Cons:

Some spa facilities would be amazing but appreciate there isn’t the space!

2026-05-28 via Nuitee
C
Chadwick extended_group gb
10
2026-05-27 via Nuitee
L
Lisa solo_traveller gb
8
2026-05-25 via Nuitee
C
Carly Clementine couple gb
1
2026-05-25 via Nuitee
C
Craig extended_group gb
10
Best bday x
Pros:

Booked 5 rooms for bday very ice everyone enjoyed and went to their sister venue which was amazing !

Cons:

Check out time 11am to early lol 😂

2026-05-24 via Nuitee