No131 The Promenade

Hotels
8.7 (1808 reviews)
131 The Promenade , Cheltenham , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Stylish rooms
Excellent food
Cons:
Noise issues
Pricey for value
Slow service

Categories

Cleanliness
7.84
No specific remarks about cleanliness were made, but concerns about comfort suggest it could be better.
Service
9.31
Staff responsiveness noted as helpful, though some delays mentioned.
Location
9.35
Multiple reviews highlight the excellent central location.
Room Quality
8.3
Rooms are described as stylish and comfortable, but noise issues noted.
Amenities
8.83
Good facilities and well-designed public spaces mentioned.
Value for Money
7.79
Some reviews felt the hotel was pricey considering the experience.
Food and Beverage
9.34
Excellent food quality noted in multiple reviews.
Overall Experience
8.81
Mixed experience due to noise but overall positive sentiment expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:45

Property Description

Luxurious Dining Experience
No131 The Promenade offers two restaurants, a gin bar, and a cocktail bar, providing guests with a variety of culinary delights. The a-la-carte restaurant serves fresh, seasonal dishes made from organic, locally sourced ingredients. YOKU, the Japanese Sushi and Asian dining experience, along with the Bar Tokyo cocktail bar, promises a unique and exquisite dining experience.

Comfortable Accommodation
Rooms at No131 The Promenade are equipped with modern amenities including a flat-screen TV, minibar, and tea/coffee facilities. Each room features an en-suite bathroom with a bathtub or shower, ensuring guests have a comfortable stay.

Convenient Location and Entertainment
Located just a short walk from Montpellier Gardens, No131 The Promenade is also close to the Approach Golf Course and Cheltenham Racecourse. For entertainment, guests can enjoy music at the Gin & Juice Garden Terraces until late, creating a vibrant atmosphere for a memorable stay.

Book your stay at No131 The Promenade for a luxurious and entertaining experience!

Important information:

Please note that at the weekend there are DJs playing in the cocktail bar until 03.00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 1808 reviews
Cleanliness: 7.84
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 7.79
Food and Beverage: 9.34
Overall Experience: 8.81
P
Penelope • extended_group • gb
10
Boutique hotel in the heart of Cheltenham.
Pros:

Lovely boutique hotel, great central location. Food was fabulous & staff were very helpful. Perfect for a relaxing weekend break.

Cons:

Hotel was perfect. Parking is on street in the area surrounding the hotel. The hotel charges £10.00 for a parking permit & sends information a few days prior to check in. It’s not difficult but be careful where you park as we did see some people with parking fines.

2026-10-23 • via Nuitee
D
dale • couple • gb
7
Great hotel but a few basics hold it back.
Pros:

Lovely hotel overall with a great Japanese Restaurant within. All the restaurants and bars have a great vibe and you can see are very popular.

The restaurant staff were amazing and were really friendly.

Cons:

I felt the reception staff were to casual in appearance and conduct and were not representative of the hotel itself.

When we checked in, we were escorted to the adjacent building where our room was on the top floor. Now i am able enough but after driving 4hrs the last thing i wanted was to lug my suitcase up the stairs as there is no lift.

I think it should be standard in a hotel of this calibre that ALL hotel guests have their luggage taken to the room, or at least offered.

The communal areas need a fresh paint job.

Finally, i know not all hotels offer it but I do still like breakfast to be included. But I cannot hold that against them.

2026-10-21 • via Nuitee
D
Dominique • solo_traveller • za
8
2026-10-19 • via Nuitee
C
C.J • couple • gb
9
2026-10-16 • via Nuitee
E
Elizabeth • couple • gb
10
Very enjoyable one night stay.
Pros:

We enjoyed our stay at No 131. It’s in a great position right in the centre of Cheltenham and a very easy walk to the places we were visiting. The staff were friendly and helpful. The room was spacious and very comfortable.

2026-10-15 • via Nuitee
M
Maria • couple • gb
9
Great stay! Bath salts in the roll top bath was FAB! Perfect location for the literary festival!!
2026-10-14 • via Nuitee
S
Susanne • solo_traveller • gb
5
Little sleep as lights in room went on and off all night
Pros:

The decor was lovely and the staff very friendly

Cons:

The room was very badly arranged the lights went on and off all night and nobody responded to requests for help.

2026-10-14 • via Nuitee
H
Hamad • couple • gb
10
2026-10-13 • via Nuitee
M
Maria • couple • gb
10
2026-10-09 • via Nuitee
A
Aislinn • family_with_children • ie
10
Gorgeous boutique hotel
Pros:

Gorgeously decorated luxurious spacious room. Super comfy giant bed. Lovely food at the restaurant on the terrace.

2026-10-07 • via Nuitee
E
Emma • couple • gb
10
2026-09-19 • via Nuitee
L
lowe • solo_traveller • gb
10
2026-09-19 • via Nuitee
L
Liv • couple • gb
6
2026-09-19 • via Nuitee
T
Tom • couple • gb
1
2026-09-13 • via Nuitee
E
Elizabeth • extended_group • gb
10
Brilliant
Pros:

The design

2026-09-08 • via Nuitee
H
holly • solo_traveller • gb
10
2026-09-08 • via Nuitee
E
Emma • solo_traveller • gb
10
2026-09-06 • via Nuitee
J
Jane • solo_traveller • gb
10
Amazing hotel , rooms and food stunning
Pros:

All of it

2026-09-06 • via Nuitee
L
Lynn • couple • gb
9
Great place to stay in Cheltenham, comfortable, beautifully designed and decorated with great bars, food and outdoor sea
Pros:

Everything, our ‘go to’ place in Cheltenham.
Fabulously appointed rooms and en suites, comfort and quality is excellent. Good food and pleasant, helpful staff.
Great outdoor bar areas and beautiful indoor spaces, interested to see what happens now the tented marquees are going. A Perfect position for exploring the Montpellier district and walking into the city centre.

Cons:

Nothing!

2026-09-06 • via Nuitee
K
Karen • couple • gb
8
Classy hotel great location
Pros:

Location and choice of bars

Cons:

Struggle with suitcases as lots of stairs to get to room, first room was basement and extremely dark , windows looking on to wall and peoples feet and tables in courtyard restaurant got moved next day to ground floor which much better with view over front .

2026-09-05 • via Nuitee