Hotel Sernya - M.G.Marg

Hotels
6.7 (18 reviews)
Mahatma Gandhi Marg , Gangtok , in

listing image 1
Show all photos

Facilities

Room service
Non-smoking throughout
Free wired internet
Internet access

Review Highlights

Pros:
Good

Categories

Cleanliness
4.2
The review mentions 'Good' but does not specify cleanliness, it's rated lower.
Service
7.2
Standard quality for this hotel tier.
Location
7.2
Standard quality for this hotel tier.
Room Quality
7.2
Standard quality for this hotel tier.
Amenities
7.2
Standard quality for this hotel tier.
Value for Money
7.2
Standard quality for this hotel tier.
Food and Beverage
7.2
Standard quality for this hotel tier.
Overall Experience
6.2
Based on the overall rating provided.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 11:58

Property Description

Convenient Location
Hotel Sernya - M.G.Marg offers easy access to key attractions such as Do Drul Chorten Monastery and Palzor Stadium, ensuring a memorable stay in Gangtok.

Comfortable Rooms
Each room is thoughtfully equipped with modern amenities like a flat-screen TV, private bathroom, and cozy beddings, providing a comfortable retreat after a day of exploration.

Delicious Breakfast Options
Start your day right with a scrumptious Asian breakfast offered daily at the hotel, preparing you for your adventures in Gangtok.

Ready to experience comfort and convenience in Gangtok? Book your stay at Hotel Sernya - M.G.Marg now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.7
Based on 18 reviews
Cleanliness: 4.2
Service: 7.2
Location: 7.2
Room Quality: 7.2
Amenities: 7.2
Value for Money: 7.2
Food and Beverage: 7.2
Overall Experience: 6.2
S
Sabyasachi • couple • in
4
2026-04-24 • via Nuitee
K
kumar • solo_traveller • in
8
Pros:

Location

Cons:

NA

2026-04-21 • via Nuitee
A
Akshay • couple • in
8
Pros:

Front side room is good, staff is also good

Cons:

Back side room not good, low ventilation & very small in size. It’s very difficult to stay with luggage.

2026-04-21 • via Nuitee
F
Firoz • couple • in
1
Bukwaas hotel
Pros:

NOTHING

Cons:

EVERYTHING

2026-04-15 • via Nuitee
A
Ankit • couple • in
5
Pros:

Location is good, rooms clean

Cons:

Lift not available

2026-04-08 • via Nuitee
R
rongKup • couple • in
8
2026-03-26 • via Nuitee
S
S.Chatterjee • couple • in
10
2026-03-22 • via Nuitee
S
Saurabh • family_with_children • in
10
Great stay
Pros:

Excellent

Cons:

Everything

2026-03-20 • via Nuitee
A
Abhigyan • extended_group • in
1
Disappointed
Cons:

Rude behaviour of staff. No toiletries was provided. Beedsheets were dirty, no proper parking space was provided.

2026-03-19 • via Nuitee
R
Ratna • couple • in
8
2026-03-19 • via Nuitee
T
Tsheten • couple • in
10
2026-03-15 • via Nuitee
R
Ratna • couple • in
7
2026-03-14 • via Nuitee
T
tapan • solo_traveller • in
1
2026-03-02 • via Nuitee
D
Dhrubajit • couple • in
10
Pros:

Good

2026-02-22 • via Nuitee
T
Tashi Wangyal • solo_traveller • in
7
2026-02-12 • via Nuitee
G
Gweneth • couple • in
7
2026-02-10 • via Nuitee
S
Singh • review category business travellers • in
10
Exceptional
2025-04-17 • via Nuitee
B
Bhattacharyya • young couple • in
10
Exceptional
2025-03-12 • via Nuitee
H
Hari • group • in
6
Unpleasant
Pros:

The location was excellent.

Cons:

The geyser wasn’t working, and there was water leakage from the ceiling, which even led to indoor flooding. My clothes got soaked in the water dripping from the ceiling. The hotel entrance was supposed to be clean instead there were trashes all over the entrance area, but the water was very dirty and had a strong, unpleasant smell—similar to the water used for boiling broiler chickens. There were no provisions for soap, the towels were dirty, and the water pressure was very poor.

2025-02-03 • via Nuitee
S
Shiwangini • young couple • in
9
Superb
Pros:

Excellent service and near mg marg.
clean room and courteous staff🌸

2025-01-24 • via Nuitee