Hotel Sernya - M.G.Marg

Hotels
6.7 (34 reviews)
Mahatma Gandhi Marg , Gangtok , IN

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Children allowed

Facilities

WiFi available
Free WiFi
Room service
Non-smoking throughout

Review Highlights

Pros:
Good

Categories

Cleanliness
4.2
The review mentions 'Good' but does not specify cleanliness, it's rated lower.
Service
7.2
Standard quality for this hotel tier.
Location
7.2
Standard quality for this hotel tier.
Room Quality
7.2
Standard quality for this hotel tier.
Amenities
7.2
Standard quality for this hotel tier.
Value for Money
7.2
Standard quality for this hotel tier.
Food and Beverage
7.2
Standard quality for this hotel tier.
Overall Experience
6.2
Based on the overall rating provided.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 11:58

Property Description

Convenient Location
Hotel Sernya - M.G.Marg offers easy access to key attractions such as Do Drul Chorten Monastery and Palzor Stadium, ensuring a memorable stay in Gangtok.

Comfortable Rooms
Each room is thoughtfully equipped with modern amenities like a flat-screen TV, private bathroom, and cozy beddings, providing a comfortable retreat after a day of exploration.

Delicious Breakfast Options
Start your day right with a scrumptious Asian breakfast offered daily at the hotel, preparing you for your adventures in Gangtok.

Ready to experience comfort and convenience in Gangtok? Book your stay at Hotel Sernya - M.G.Marg now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.7
Based on 34 reviews
Cleanliness: 4.2
Service: 7.2
Location: 7.2
Room Quality: 7.2
Amenities: 7.2
Value for Money: 7.2
Food and Beverage: 7.2
Overall Experience: 6.2
A
Augustine michael • couple • in
10
Best place to stay in mg road
Pros:

Right in the mg road and all places accessible

Cons:

No lift

2026-11-07 • via Nuitee
K
Krish • solo_traveller • in
5
Pros:

Staff was very polite and helpful and did their best to help for anything i needed

Cons:

Lots of unfinished work in the room
Bed sheets and pillow covers were not clean
Wifi was very bad, my phone with slow internet was faster than wifi
The bar on the first floor is mess ane feel unsafe while going up and down in building
The stairs are very poorly structured
No lifts

2026-10-24 • via Nuitee
C
Choudhury • couple • in
7
2026-10-21 • via Nuitee
A
Arjit • extended_group • np
1
Not a clean hotel
Pros:

Nothing

Cons:

Dirty sheets, dirty bathroom, fake photos of rooms, no card payment, overall horrible stay

2026-10-21 • via Nuitee
J
Jain • extended_group • in
10
Great ambiance, beautiful views, friendly staff, and a prime MG Road location
Pros:

Its location & the staff

2026-10-11 • via Nuitee
S
Sanchari • extended_group • in
2
may not visit again
Pros:

fantastic location

Cons:

Poor room condition,torn bedsheets,no towels, toiletries in the washroom,inspite of Pay at property they asked for advance payment for room booking. absolutely worst room positioning,unprofessional behavior

2026-10-09 • via Nuitee
R
Rai • solo_traveller • in
6
2026-10-09 • via Nuitee
R
Rajib • solo_traveller • in
8
2026-10-08 • via Nuitee
S
Sajit • couple • in
8
2026-10-07 • via Nuitee
D
Dibakar Deb • solo_traveller • in
6
2026-09-12 • via Nuitee
M
Mithu • solo_traveller • in
7
Pros:

Great location

Cons:

cleanliness

2026-09-01 • via Nuitee
D
Das • solo_traveller • in
8
Pros:

Good

Cons:

Rooms

2026-08-29 • via Nuitee
A
AMIT • extended_group • bd
10
2026-08-28 • via Nuitee
G
Gaurav • couple • in
9
2026-08-25 • via Nuitee
D
Deka • solo_traveller • in
9
2026-08-14 • via Nuitee
C
Chettri • solo_traveller • in
9
2026-08-13 • via Nuitee
H
Harbir • solo_traveller • in
6
No proper menetince
Pros:

Yes but average

Cons:

Room style

2026-08-10 • via Nuitee
D
Dilip kumar • family_with_children • in
4
2026-08-04 • via Nuitee
S
Suman • couple • in
1
2026-07-23 • via Nuitee
A
arora • solo_traveller • in
8
2026-07-01 • via Nuitee