Hải Nam Hotel (Sài Gòn)

Hotels
7.8 (184 reviews)
169 Đường Lê Thánh Tôn , Ho Chi Minh City , vn

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Facilities

Air conditioning
Room service
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Internet access
Japanese garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Excellent breakfast
Cons:
Cleanliness issues
Room quality concerns
Aging facilities

Categories

Cleanliness
5.63
Several reviews highlight issues with cleanliness, including mentions of cockroaches and dirty rooms.
Service
8.6
Many reviews praise the staff for being friendly and helpful.
Location
9.14
The location is frequently mentioned as excellent with easy access to shopping and restaurants.
Room Quality
6.59
Some reviews indicate that the rooms are in need of updates, though others found the bed comfy.
Amenities
8.12
Amenities are mentioned positively but with notes on the aging facilities.
Value for Money
8.08
The hotel is considered a good value for its price, despite some drawbacks.
Food and Beverage
8.63
Breakfast options are mentioned positively as excellent.
Overall Experience
7.6
Mixed feelings expressed as some guests had terrible experiences while others enjoyed their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:26

Property Description

Prime Location in District 1
Located in the heart of Ho Chi Minh City, Hải Nam Hotel (Sài Gòn) offers easy access to popular attractions like Ben Thanh Street Food Market and Ho Chi Minh City Museum.

Comfortable Accommodation
Guests can enjoy air-conditioned rooms with free WiFi and a garden view. Each room is equipped with modern amenities including a flat-screen TV and a private bathroom.

Multilingual Staff and Exceptional Service
Our dedicated staff fluent in English, Spanish, French, and Vietnamese are ready to assist you with any inquiries and provide insider tips to explore the city.

Ready to experience the vibrant city of Ho Chi Minh? Book your stay at Hải Nam Hotel (Sài Gòn) now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 184 reviews
Cleanliness: 5.63
Service: 8.6
Location: 9.14
Room Quality: 6.59
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 7.6
T
TRONG • family_with_children • au
1
Cons:

The photos need to be updated as the hotel looked nothing like what was advertised. Most of the lights were off, we had to turn on the lights on our floor hallway ourselves, and no staff assisted us to our rooms. The lifts were not working properly — after waiting a long time, we ended up taking the stairs. Overall, the place felt neglected, uncomfortable, and almost like a haunted house.

2026-05-15 • via Nuitee
V
Vitaly • solo_traveller • vn
7
Pros:

Good location.

2026-05-13 • via Nuitee
J
Jan • extended_group • nz
4
The first day we had no hot water and the rooms were in average condition. Would not let us use visa
Pros:

The location

Cons:

That we couldn’t pay by visa

2026-05-10 • via Nuitee
T
Tony • solo_traveller • fr
4
À ne surtout pas refaire
Cons:

L’établissement a un emplacement parfait, mais ça s’arrête là.
La chambre était d’une médiocrité, la salle de bain était dans un état ultra décevant, des fourmis se baladent par centaine sur la table de chevet et j’en ai même retrouvé dans le lit.

2026-05-08 • via Nuitee
Y
YUN CHEN • couple • tw
7
Pros:

價格位置

Cons:

員工老闆，房間

2026-05-04 • via Nuitee
Y
YUN CHEN • couple • tw
7
Pros:

位置

Cons:

員工老闆的態度

2026-05-04 • via Nuitee
I
Igor • solo_traveller • ru
9
2026-05-04 • via Nuitee
J
John • extended_group • us
5
I would not stay there again
Pros:

Location

Cons:

The property needs a lot of maintenance. Light fixture missing and exposed wires, shower door leaks, some elevator buttons don’t work, no one available at the front desk until about 8-8:30.

2026-04-29 • via Nuitee
B
Bich Lan • solo_traveller • fr
8
Emplacement idéal pour faire beaucoup de choses à pied
Pros:

Emplacement central, près du marché Bên Thành où l’on peut trouver toutes sortes de choses, des souvenirs au food court bon marché avec un choix immense. Et on peut aller à pied à beaucoup de points d’intérêt. Staff serviable et agréable

Cons:

Le frigo un peu vétuste et qui présente une couche de givre de 5 cm à mon arrivée. Il aurait fallu le dégivrer avant mon arrivée.

2026-04-27 • via Nuitee
M
Ma Angeliz Kylin • couple • ph
8
2026-04-26 • via Nuitee
H
Htay • solo_traveller • mm
4
2026-04-24 • via Nuitee
P
Pham Gia Huan • family_with_children • vn
9
2026-04-14 • via Nuitee
R
Richard • solo_traveller • au
8
Pros:

Good location and staff

Cons:

Bathroom was in deteroating condition. No handle door. No toilet roll holder , rubber seal falling shower door

2026-04-10 • via Nuitee
I
Ian David • couple • vn
8
Pros:

The location was very good for our needs. Room was big and had a balcony too

Cons:

There were some minor defects in the room, which withe the minimal of maintenance would have made the room better. There were also two plants on the balcony which had both died and just been left there. They appeared to have become homes for mosquitoes

2026-04-09 • via Nuitee
X
XUAN HOC • solo_traveller • fr
10
C’était un agréable séjour dans cet hôtel
Pros:

Accessibilité à des commerces tout est à proximité l’amabilité et la disponibilité du personnel

Cons:

Quelques équipements de la douche à besoin de renouveler

2026-04-03 • via Nuitee
K
Kewal • solo_traveller • in
10
2026-04-01 • via Nuitee
C
Chi • extended_group • vn
8
2026-03-30 • via Nuitee
M
Max • solo_traveller • de
4
2026-03-29 • via Nuitee
B
Beguin • couple • ch
6
2026-03-25 • via Nuitee
N
Noreta • solo_traveller • gb
9
Very central hotel
Pros:

Location was superb,very central.
Clean,ac worked well,there is a fridge in the room.
Stayed there 2nights,very happy

2026-03-22 • via Nuitee