The HOTEL SANRAKU KANAZAWA

Hotels
9.2 (3372 reviews)
1-1-1 Owaricho , Kanazawa , jp

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Bar service delays
Limited parking access for larger vehicles

Categories

Cleanliness
9.15
The hotel is described as very clean with great facilities.
Service
9.51
Staff are consistently mentioned as friendly, helpful, and attentive.
Location
9.66
Terrific location near key attractions like the castle and Omichi fish market.
Room Quality
9.11
Rooms are spacious and well-decorated, larger than most hotels.
Amenities
9.14
Well-stocked with amenities and facilities including a beautiful entrance garden.
Value for Money
8.6
High value for money noted by several guests.
Food and Beverage
9.15
Exceptional breakfast and good overall dining experience.
Overall Experience
9.31
Overall positive experiences with guests loving their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:19

Property Description

Luxurious Accommodation

Indulge in a lavish stay at THE HOTEL SANRAKU KANAZAWA, just a stone's throw away from Kanazawa Castle. Our 5-star property offers elegantly furnished rooms equipped with modern amenities, ensuring a comfortable and relaxing experience. From air-conditioning to a flat-screen TV, we have everything you need for a memorable stay.

Exquisite Dining and Entertainment

Savor delectable meals at our on-site restaurant and unwind with a refreshing drink at the bar. Whether you're a food enthusiast or a cocktail connoisseur, our culinary offerings are sure to tantalize your taste buds. Additionally, our garden provides a serene setting to enjoy a peaceful evening under the stars.

Convenient Location

Located near key attractions such as Kenrokuen Garden and Kanazawa Station, THE HOTEL SANRAKU KANAZAWA offers easy access to the best of the city. Explore nearby landmarks or simply relax in the comfort of our hotel. Book now for an unforgettable experience on 21st December 2022.

Important information:

When booking 10 rooms or more, different policies and additional supplements may apply.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 3372 reviews
Cleanliness: 9.15
Service: 9.51
Location: 9.66
Room Quality: 9.11
Amenities: 9.14
Value for Money: 8.6
Food and Beverage: 9.15
Overall Experience: 9.31
S
SHOTA couple jp
10
2026-07-25 via Nuitee
Y
Yoshio couple jp
9
2026-07-25 via Nuitee
Y
youko solo_traveller jp
7
2026-07-24 via Nuitee
L
Lana solo_traveller au
7
This hotel ....needs more cleaning staff
Pros:

The garden was lovely , rooms big and very clean.
The location was close to the Castle & a short cut down a side lane and you are at the Omicho Market .

Cons:

Most of the staff have very limited English .
But this biggest issue I have with this particular hotel is their greed , & their rigid approach... I arrived at 10.00am and asked was it possible get into the room a little earlier because I had an bad asthma attack earlier that morning & was not feeling well they refused ....although they made the offer that they would let me into my room by 1.00Pm if I paid 4000 yen .
The result I had to sit in the lobby for for 3 & half hours not feeling well before I could go to my room and rest.
I have stayed in many hotels most will let you in earlier if your room is ready.
Especially if a person is unwell they make an effort to get a room...
The problem with this hotel is that they do not hire nearly enough cleaning staff they had 1 housemaid working on my floor with huge bags laundry strewn along the hallway... the management make a big thing of requesting to their guests not the get their rooms cleaned because of environmental reasons but its really just about greed and cutting costs , even though the hotel itself was quite nice the management and their policies are a turn off , I would not consider staying here again for this reason

2026-07-24 via Nuitee
Y
YOHEI solo_traveller jp
8
アクセス抜群!スタッフ親切!
Pros:

スタッフの感じがよい
どこに行くにもアクセスがよい
朝食が美味しい
無料のシャトルバスがありがたい

Cons:

製氷機が各フロアに無い
売店が18時に閉まってしまうのとスペースが狭いため品揃えが少ない(食べ物やアルコール類)

2026-07-23 via Nuitee
D
David family_with_children us
10
2026-07-22 via Nuitee
松崎 solo_traveller jp
8
Pros:

朝食が良かった。レベルが高い。

Cons:

大浴場がなかった点。部屋にソファーが欲しかった。

2026-07-21 via Nuitee
S
Satoshi family_with_children jp
9
2026-07-20 via Nuitee
L
Leticia family_with_children be
9
Bon rapport qualité-prix et service affable
Pros:

Localisation centrale et petit-déjeuner

Cons:

Chambre un peu exiguë pour 2 adultes et un enfant avec bagages

2026-07-20 via Nuitee
T
Takahiro couple jp
10
2026-07-20 via Nuitee
W
Waddell extended_group au
9
Peaceful, quiet and staff were very attentive and lovely
Pros:

Beautiful surrounds. Very well located to everything, across the road from the Omicho Fish Market. We walked everywhere to the Higashi District and the Nagamcahi Samurai District. Lovely room and amenities, very quiet. Make sure you enquire about or look up the timetable of the free shuttle service to/from the train station before arrival.

Cons:

Perhaps the only thing was the beds were a little hard but that is only because I prefer softer beds.

2026-07-19 via Nuitee
B
Brian solo_traveller us
10
Pros:

The hotel was the perfect location for us as we traveled on the train, and wanted to visit Omicho Market, the castle and Kenroku-en, and the Higashi Chaya district, and the hotel was centrally located for all of it. Easy walks to everything we wanted to see. Hotel is beautiful, the staff is very helpful and friendly, the restaurant is very good for breakfast. The king sized bed was much larger than I expected, I had to use my passport to visit my wife on the other side.

Cons:

The breakfast was a little pricey, but understandable when you experience the quality. Their sushi is excellent, as you'd expect, but the French toast was a little undercooked for my taste. This was consistent, so it's clearly how they want it to be cooked. The shuttle to the train station is very handy, but doesn't run as long as we needed on our arrival. Very minor issues overall, this place was really fantastic.

2026-07-19 via Nuitee
N
Nikolaj extended_group dk
8
2026-07-18 via Nuitee
T
Tamara couple il
9
We wanted to extend our stay
Pros:

Great value for money
Very nice and comfortable room
Kanazawa is a nice place to relax a bit after busy Tokyo

Cons:

Relatively expensive dinner for which you have to confirm by 5:30Pm (not a minute later)

2026-07-18 via Nuitee
芳野 solo_traveller jp
8
Pros:

対応が良かったです。

Cons:

駐車場が狭い。

2026-07-18 via Nuitee
S
Stephen solo_traveller ca
8
2026-07-18 via Nuitee
J
Jy Shya couple au
8
Great hotel to stay in for a visit to Kanazawa
Pros:

Location - near to Omicho market. Walking distance to the castle and grounds.
Staff - helpful staff
Spacious, tastefully decorated lobby area

Cons:

Limited storage space for luggage in the room.

2026-07-18 via Nuitee
G
Gal extended_group il
9
Pros:

Great location
Helpful staff

2026-07-18 via Nuitee
K
Karen family_with_children gb
8
Great location
Pros:

Lovely facilities, location, staff. Enormous bed.

Cons:

Overall clean, just need to pay a bit more attention to the bathroom sinks, the overflow and round the outlet were scummy

2026-07-18 via Nuitee
Y
Yumiko extended_group jp
10
朝食も美味しく、観光地にアクセスが良い。
Pros:

朝食のバイキングが良かったです。
和食、洋食、金沢の治部煮やカレー、ワインなどもありました。
あまり時間がなかったので、
ゆっくりできませんでしたが、
大満足でした。

2026-07-17 via Nuitee