Mitsui Garden Hotel Ueno

Hotels
•
Mitsui Garden
8.4 (3467 reviews)
Taito-ku, Higashiueno 3-19-7 , Tokyo , jp

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Small rooms
Limited breakfast variety

Categories

Cleanliness
8.23
Some reviews mentioned rooms were dated; the bathroom cleanliness was questionable.
Service
9.2
Staff is consistently described as helpful and friendly.
Location
9.24
Many reviews praised the hotel for its excellent location next to major transport lines.
Room Quality
7.69
Rooms are noted as small and sometimes dated, affecting overall quality.
Amenities
8.72
Laundry available and decent hotel facilities mentioned, but some limitations on laundry machines.
Value for Money
8.18
Some reviews felt it was a bit pricey compared to competitors.
Food and Beverage
7.23
Breakfast options mentioned as lacking variety.
Overall Experience
8.7
Overall, guests enjoyed their stay despite some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:01

Property Description

Chic and Comfortable Rooms
Experience chic and comfortable rooms at Mitsui Garden Hotel, just a 2-minute walk from Ueno Station. The contemporary design, wooden furnishings, and modern amenities ensure a relaxing stay.

Convenient Amenities
Enjoy free Wi-Fi throughout the property, a restaurant serving local and Western dishes, and massage services for ultimate relaxation. Self-service laundry, luggage storage, and drink vending machines add convenience to your stay.

Prime Location
Explore Tokyo easily with Ueno Station nearby, providing quick access to popular destinations like Akihabara and Asakusa. Additionally, the direct connection to Narita International Airport makes travel seamless.

Book your stay at Mitsui Garden Hotel for a perfect blend of convenience and comfort.

Important information:

Guests arriving after 20:00 must inform the property in advance. Contact details can be found on the booking confirmation.

Bookings are only guaranteed until 00:00. After 00:00, the booking becomes a no-show and the total price of the reservation is charged.

The full amount of the reservation must be paid at check-in.

When sending your luggage to the hotel, you must use the name that appears on the booking.

Due to required annual maintenance work by law, the property is sheduling a power outage on the following date : 16 January 2023, 12:00-17:00.
During this period, the hotel will be completely shut down and guests need to leave the premises. The check in time will be from 17:00.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 3467 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 7.23
Overall Experience: 8.7
D
David • solo_traveller • us
10
A nice hotel!
Pros:

Comfortable Room

Cons:

internet didn't really work

2026-02-14 • via Nuitee
C
Caitlyn • couple • au
10
2026-02-14 • via Nuitee
L
LianTong • couple • tw
9
2026-02-14 • via Nuitee
Y
Yuehchen • family_with_children • tw
9
位置很好，可以逛街後回去放東西休息一下再出發
Pros:

位置很好，房間也比想像中大

Cons:

早餐沒有想像中的好

2026-02-12 • via Nuitee
S
Sandy • couple • us
10
Pros:

Wonderful, especially the breakfast!

Cons:

Cannot open bedroom window or use stairs. Difficult to control room temperature.

2026-02-11 • via Nuitee
S
Susie • couple • us
10
Pros:

Loved the breakfast, proximity to the train station and quieter location. Staff was very helpful and friendly.

Cons:

Not enough seating in the lobby area or gathering areas to meet with friends for trip planning.

2026-02-11 • via Nuitee
L
Luxanawadee • couple • th
8
Pros:

The location is next to train and subway station.
Near convenient shop and restaurants and cafes.

Cons:

-

2026-02-11 • via Nuitee
A
Alexis • couple • au
8
2026-02-11 • via Nuitee
Y
Yi-Ching • couple • us
7
2026-02-09 • via Nuitee
C
Chen Hua • couple • tw
9
2026-02-08 • via Nuitee
M
Maggy • family_with_children • au
10
Excellent hotel in a very convenient location
Pros:

Close to everything

Cons:

nothing

2026-01-31 • via Nuitee
K
Kristen • couple • us
9
2026-01-31 • via Nuitee
B
Ben • couple • nz
9
2026-01-31 • via Nuitee
T
Tzu Hsuan • couple • tw
7
2026-01-31 • via Nuitee
T
Tammey • couple • us
9
Pros:

Location

Cons:

Rooms were small. Bed was against the wall which made it hard for 2nd person to get out of bed.

2026-01-30 • via Nuitee
G
George • family_with_children • tw
8
2026-01-29 • via Nuitee
T
Themis • solo_traveller • sg
10
Always love to stay at this hotel every time I’m here
Pros:

Just right opp Ueno JR station. Hotel is clean and spacious despite its size. Repeat stay.

Cons:

Nothing much except is on the pricier side of hotel stay

2026-01-29 • via Nuitee
Y
Yi Xuan • extended_group • tw
9
跟之前住的感想一樣，乾淨又舒適
Pros:

位置很好找且方便，床非常的舒適好睡

Cons:

雖然房內有浴缸但可惜沒有大浴池可以泡

2026-01-27 • via Nuitee
智傑 • couple • tw
10
2026-01-27 • via Nuitee
S
Stephenie • couple • us
7
Pros:

Location was great.

Cons:

Poor water quality. Small room

2026-01-27 • via Nuitee