Mitsui Garden Hotel Ueno

Hotels
Mitsui Garden
8.4 (3597 reviews)
Taito-ku, Higashiueno 3-19-7 , Tokyo , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Small rooms
Limited breakfast variety

Categories

Cleanliness
8.23
Some reviews mentioned rooms were dated; the bathroom cleanliness was questionable.
Service
9.2
Staff is consistently described as helpful and friendly.
Location
9.24
Many reviews praised the hotel for its excellent location next to major transport lines.
Room Quality
7.69
Rooms are noted as small and sometimes dated, affecting overall quality.
Amenities
8.72
Laundry available and decent hotel facilities mentioned, but some limitations on laundry machines.
Value for Money
8.18
Some reviews felt it was a bit pricey compared to competitors.
Food and Beverage
7.23
Breakfast options mentioned as lacking variety.
Overall Experience
8.7
Overall, guests enjoyed their stay despite some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:01

Property Description

Chic and Comfortable Rooms
Experience chic and comfortable rooms at Mitsui Garden Hotel, just a 2-minute walk from Ueno Station. The contemporary design, wooden furnishings, and modern amenities ensure a relaxing stay.

Convenient Amenities
Enjoy free Wi-Fi throughout the property, a restaurant serving local and Western dishes, and massage services for ultimate relaxation. Self-service laundry, luggage storage, and drink vending machines add convenience to your stay.

Prime Location
Explore Tokyo easily with Ueno Station nearby, providing quick access to popular destinations like Akihabara and Asakusa. Additionally, the direct connection to Narita International Airport makes travel seamless.

Book your stay at Mitsui Garden Hotel for a perfect blend of convenience and comfort.

Important information:

Guests arriving after 20:00 must inform the property in advance. Contact details can be found on the booking confirmation.

Bookings are only guaranteed until 00:00. After 00:00, the booking becomes a no-show, and the total price of the reservation is charged.

The full amount of the reservation must be paid at check-in.

When sending your luggage to the hotel, you must use the name that appears on the booking.

Please note that starting April 1, 2026, cleaning services, which include changing bed linen, will be offered every three days.

Please note that additional linen changes are available upon request.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 3597 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 7.23
Overall Experience: 8.7
E
Elzbieta extended_group ca
10
Fantastic hotel close to transit, parks, temples
Pros:

Big room and super location excellent service I will definitely come back

Cons:

None

2026-05-02 via Nuitee
P
PINYI couple tw
8
2026-05-02 via Nuitee
M
Mauricio solo_traveller br
10
Pros:

Instalação

2026-05-01 via Nuitee
I
Iuliia solo_traveller ca
9
2026-05-01 via Nuitee
W
Willem couple nl
8
Prima locatie met een (te) klein bed.
Pros:

Locatie tip bij Ueno station voor trein en metro. Net hotel en vriendelijk personeel.

Cons:

Bed is wel super klein, ontbijt ok niet bijzonder.

2026-04-30 via Nuitee
V
véronique couple fr
9
2026-04-30 via Nuitee
Y
Yuk Lan Simie couple hk
7
Comfortable, slightly expensive
Pros:

Convenient, clean

Cons:

Washing machine not enough

2026-04-28 via Nuitee
M
Martin couple ch
9
Decent hotel just a few minutes walk from Ueno Station so very cenvenient for Narita aitport
Pros:

The hotel provided a good place to stay for a two-night stopover in Tokyo and the price was reasonable for cherry blossom season (when many Tokyo hotels charge very high rates). We chose a cheap room, so it was small (18 sq m) but perfectly ok for our stay and the bed was comfortable. The hotel is near some busy roads, but our room (on the 12th floor) was quiet, so the sound insulation seems very effective. We’d be happy to stay again.

Cons:

The lifts were a little slow, but not a big issue for us.

2026-04-27 via Nuitee
S
Sohaib couple us
7
2026-04-26 via Nuitee
E
eagl3s solo_traveller sg
9
2026-04-26 via Nuitee
Y
Yu-Fen solo_traveller tw
8
2026-04-26 via Nuitee
Y
Yu-Fen solo_traveller tw
8
Pros:

位置很好,連接地鐵站,附近很方便
人員很親切
早餐是樓下的義大利餐廳buffet,簡單但很好吃
淡菜早餐第一次見

Cons:

1.因為飯店在主要幹道轉彎處,計程車沒辦法直接停在門口(有圍欄),會需要到前面一點的公車站才能下車
2.飯店房間比想像中小
3. 可能櫻花季後期,即便提早半年多訂,房價仍高得驚人(一晚約1萬台幣)

2026-04-26 via Nuitee
D
David couple cz
8
2026-04-25 via Nuitee
S
Sandrine extended_group pf
8
2026-04-25 via Nuitee
T
TSUYUN couple tw
10
2026-04-24 via Nuitee
G
Gu couple kr
9
2026-04-22 via Nuitee
B
Batto0201 extended_group tw
10
2026-04-22 via Nuitee
J
Jonis couple us
10
2026-04-20 via Nuitee
C
Catherine solo_traveller us
8
2026-04-20 via Nuitee
K
Kulakarn couple th
9
2026-04-18 via Nuitee