Mitsui Garden Hotel Ueno

Hotels
•
Mitsui Garden
8.4 (3759 reviews)
Taito-ku, Higashiueno 3-19-7 , Tokyo , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Small rooms
Limited breakfast variety

Categories

Cleanliness
8.23
Some reviews mentioned rooms were dated; the bathroom cleanliness was questionable.
Service
9.2
Staff is consistently described as helpful and friendly.
Location
9.24
Many reviews praised the hotel for its excellent location next to major transport lines.
Room Quality
7.69
Rooms are noted as small and sometimes dated, affecting overall quality.
Amenities
8.72
Laundry available and decent hotel facilities mentioned, but some limitations on laundry machines.
Value for Money
8.18
Some reviews felt it was a bit pricey compared to competitors.
Food and Beverage
7.23
Breakfast options mentioned as lacking variety.
Overall Experience
8.7
Overall, guests enjoyed their stay despite some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:01

Property Description

Chic and Comfortable Rooms
Experience chic and comfortable rooms at Mitsui Garden Hotel, just a 2-minute walk from Ueno Station. The contemporary design, wooden furnishings, and modern amenities ensure a relaxing stay.

Convenient Amenities
Enjoy free Wi-Fi throughout the property, a restaurant serving local and Western dishes, and massage services for ultimate relaxation. Self-service laundry, luggage storage, and drink vending machines add convenience to your stay.

Prime Location
Explore Tokyo easily with Ueno Station nearby, providing quick access to popular destinations like Akihabara and Asakusa. Additionally, the direct connection to Narita International Airport makes travel seamless.

Book your stay at Mitsui Garden Hotel for a perfect blend of convenience and comfort.

Important information:

Guests arriving after 20:00 must inform the property in advance. Contact details can be found on the booking confirmation.

Bookings are only guaranteed until 00:00. After 00:00, the booking becomes a no-show, and the total price of the reservation is charged.

The full amount of the reservation must be paid at check-in.

When sending your luggage to the hotel, you must use the name that appears on the booking.

Please note that starting April 1, 2026, cleaning services, which include changing bed linen, will be offered every three days.

Please note that additional linen changes are available upon request.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 3759 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 7.23
Overall Experience: 8.7
M
Martin • extended_group • fr
10
Parfait^^
Pros:

Bon emplacement - La chambre standard est à recommander - Très bon accueil

2026-07-25 • via Nuitee
S
Singleton • solo_traveller • ca
10
2026-07-24 • via Nuitee
D
Didier Moradiellos • solo_traveller • es
4
Pas confortable
Pros:

Staff, petit dejeuner, proximité du metro, niveau d anglais convenable du staff

Cons:

Chambres doubles ne correspondent pas aux photos, c est vieux, chamnre double minuscule mais on pouvait s y attendre mais le lit double c est pour taille enfant, ridicule, des nuits tres difficiles

2026-07-24 • via Nuitee
B
Bar peruo • solo_traveller • il
10
2026-07-23 • via Nuitee
A
Alp Zekeriya • extended_group • tr
8
2026-07-22 • via Nuitee
K
Kirill • family_with_children • ru
7
хорошая трехзвездачная гостинница
Pros:

удобное расположение, находится рядом с крупным транспортным узлом, отзывчивый персонал

Cons:

гостинница явно перегружена туристами, завтраки показались очень скудными по сравнению даже с теми же гостинницами в Нагоя, хотя количество здезд тоже самое

2026-07-22 • via Nuitee
K
KUAN-WEI • solo_traveller • tw
9
Pros:

房間非常可愛，十分舒適

Cons:

枕頭有點低

2026-07-21 • via Nuitee
薇竹 • solo_traveller • tw
8
明年看展會再續訂這家飯店。
Pros:

距離車站很近

Cons:

廁所沒有獨立一間

2026-07-21 • via Nuitee
M
Marie Chris • solo_traveller • ca
8
2026-07-20 • via Nuitee
佐田 • solo_traveller • jp
9
2026-07-19 • via Nuitee
J
Jose I • family_with_children • es
8
2026-07-18 • via Nuitee
Y
Yuan • solo_traveller • us
8
2026-07-17 • via Nuitee
S
Suzan • couple • tt
9
2026-07-17 • via Nuitee
W
Wayne • solo_traveller • gb
8
2026-07-17 • via Nuitee
M
Marta • extended_group • pl
8
Świetny, jeśli planujesz podróżować koleją z Tokio, włączając w to niektóre Shinkanseny.
Pros:

Śniadanie w stylu włoskim przeplatanym z japońskim, dość dobre. Największą zaletą jest niewątpliwe lokalizacja zaraz przy dworcu Ueno, z łatwymi dojazdami. Hotel widoczny od razu z wschodniego wyjścia z dworca, nie trzeba nic szukać.

Cons:

Dostępna jedna pralkosuszarka co parę pięter w trakcie mojego pobytu była przeważnie niedostępna.

2026-07-16 • via Nuitee
J
Jariya.Pin • couple • th
10
ทำเลดี ห้องพักสบาย อาหารเช้าเยี่ยม
Pros:

ห้องพักกว้าง เตียงนอนสบาย ตกแต่งด้วยแพนด้า น่ารัก ห้องน้ำกว้าง น้ำแรง น้ำร้อนเร็ว มีแชมพู ครีมนวด ครีมอาบน้ำให้ มีอุปกรณ์สำหรับการอาบน้ำให้หยิบเพิ่มเติมได้ ที่ชั้นล่าง มีลิฟท์ 2 ตัว ใช้คีย์การ์ดแตะชั้น มีระบบเช็คอิน เช็คเอาท์ ด้วยตัวเอง ฝากกระเป๋าก่อนหลังได้ ฝากข้ามคืนได้ กรณีกลับมาพักอีก พนักงานช่วยเหลือดี อาหารเช้าอร่อย มีหลากหลาย เติมตลอด

Cons:

ไวไฟช้าบ้างเป็นบางจังหวะ

2026-07-16 • via Nuitee
J
Jariya.Pin • couple • th
10
ทำเลดี ห้องพักสะดวกสบาย
Pros:

ทำเลดี เดินทางสะดวก มีร้านอาหาร ร้านสะดวกซื้อใกล้ ๆ ห้องพักนอนสบาย พนักงานต้อนรับดี เช็คอิน เช็คเอาท์ด้วยตัวเองได้ ฝากกระเป๋าได้ มีไวไฟฟรี

2026-07-16 • via Nuitee
A
Amos • solo_traveller • us
8
2026-07-16 • via Nuitee
J
Jay • couple • au
9
Great Location and view towards Ueno Station
Pros:

Excellent Location, space for luggage and very friendly staff

Cons:

No negative comments

2026-07-16 • via Nuitee
K
KAI CHIU THOMAS • solo_traveller • hk
5
Pros:

Near metro station

Cons:

A tiny room even not enough to open the suitcase

2026-07-15 • via Nuitee