Mitsui Garden Hotel Ueno

Hotels
•
Mitsui Garden
8.4 (3467 reviews)
Taito-ku, Higashiueno 3-19-7 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Small rooms
Limited breakfast variety

Categories

Cleanliness
8.23
Some reviews mentioned rooms were dated; the bathroom cleanliness was questionable.
Service
9.2
Staff is consistently described as helpful and friendly.
Location
9.24
Many reviews praised the hotel for its excellent location next to major transport lines.
Room Quality
7.69
Rooms are noted as small and sometimes dated, affecting overall quality.
Amenities
8.72
Laundry available and decent hotel facilities mentioned, but some limitations on laundry machines.
Value for Money
8.18
Some reviews felt it was a bit pricey compared to competitors.
Food and Beverage
7.23
Breakfast options mentioned as lacking variety.
Overall Experience
8.7
Overall, guests enjoyed their stay despite some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:01

Property Description

Chic and Comfortable Rooms
Experience chic and comfortable rooms at Mitsui Garden Hotel, just a 2-minute walk from Ueno Station. The contemporary design, wooden furnishings, and modern amenities ensure a relaxing stay.

Convenient Amenities
Enjoy free Wi-Fi throughout the property, a restaurant serving local and Western dishes, and massage services for ultimate relaxation. Self-service laundry, luggage storage, and drink vending machines add convenience to your stay.

Prime Location
Explore Tokyo easily with Ueno Station nearby, providing quick access to popular destinations like Akihabara and Asakusa. Additionally, the direct connection to Narita International Airport makes travel seamless.

Book your stay at Mitsui Garden Hotel for a perfect blend of convenience and comfort.

Important information:

Guests arriving after 20:00 must inform the property in advance. Contact details can be found on the booking confirmation.

Bookings are only guaranteed until 00:00. After 00:00, the booking becomes a no-show and the total price of the reservation is charged.

The full amount of the reservation must be paid at check-in.

When sending your luggage to the hotel, you must use the name that appears on the booking.

Due to required annual maintenance work by law, the property is sheduling a power outage on the following date : 16 January 2023, 12:00-17:00.
During this period, the hotel will be completely shut down and guests need to leave the premises. The check in time will be from 17:00.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 3467 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 7.23
Overall Experience: 8.7
C
Chun Lan • couple • tw
8
2026-03-28 • via Nuitee
莊 • couple • tw
10
2026-03-28 • via Nuitee
M
Murat • couple • tr
10
2026-03-27 • via Nuitee
Y
Yongsoon • couple • us
10
2026-03-27 • via Nuitee
S
Somdeepongcharoen • extended_group • th
10
ทำเลดีมากๆ
Pros:

ชุดนอน

2026-03-26 • via Nuitee
T
takao • solo_traveller • jp
8
2026-03-26 • via Nuitee
M
MUFADDAL • couple • us
10
2026-03-25 • via Nuitee
M
Marcel • couple • nl
8
2026-03-25 • via Nuitee
A
Ana • couple • us
7
2026-03-25 • via Nuitee
A
Amir • couple • us
10
2026-03-25 • via Nuitee
H
Haoying • couple • tw
9
精緻且乾淨的住宿，距離上野車站非常方便
Pros:

位子非常好

Cons:

價格稍微高一些。其餘沒有不滿意的地方

2026-03-24 • via Nuitee
M
McDonough • couple • us
10
2026-03-24 • via Nuitee
C
Chien-wen • solo_traveller • tw
9
Pros:

地點很好 房間乾淨 房間大小適合單人住

2026-03-23 • via Nuitee
A
Anja • couple • de
8
Gut
Pros:

Gute Lage zur Ueno-Station, große Zimmer für japanische Verhältnisse

Cons:

-

2026-03-23 • via Nuitee
L
Lichun • extended_group • tw
10
2026-03-22 • via Nuitee
S
Samantha • couple • za
10
2026-03-22 • via Nuitee
P
Peter • couple • us
9
Great place to stay for visiting Japan. Great value.
Pros:

It has a bath and a shower with strong shower head. The hotel is situated close to multiple stations and Ueno park. Also, next to multiple cafes, restaurants, and shops. The staff was friendly. 24 hour check in, and laundry on site

Cons:

Bath tub was slightly small for my 5ft 9in body, but was still able to fit. Also only one laundry machine placed in 3 floors.

2026-03-21 • via Nuitee
Y
Yuan • couple • tw
9
自由行的話很棒，因為我們扛很多行李，在交通上，鄰近都有的電梯可以搭順利進入地鐵！
Pros:

空間很大、格局很舒適、水瓶很精緻、洗髮品牌很好用，在備品細節部分都表現很好

Cons:

行李架無法妥當的安置29寸行李箱，但也沒有非用不可，其他都不錯

2026-03-21 • via Nuitee
C
Caio • solo_traveller • br
9
Great stay, incredibly well located in Ueno with easy access to Akihabara, Shinjuku, the shinkansen etc. Makes for a nic
Pros:

Room with everything I needed as a solo traveler. Not big but not mini either: fits 2 piece medium-sized (checked-in) suitcases with no problem. Very decent bathroom and shower. Amazing location with subway station ~10 meters from the hotel door and a block away from the Ueno Train station. Very decent breakfast: not fancy but varied.

Cons:

Nothing in particular

2026-03-21 • via Nuitee
C
Chloe • solo_traveller • au
8
2026-03-21 • via Nuitee