Hotel-Chao NL 24 hours open

Hotels
6.9 (282 reviews)
Oude Pijlsweerdstraat 72 , Utrecht , nl

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Useful amenities
Cons:
Steep stairs
Small room size
High parking fees

Categories

Cleanliness
5.73
The hotel interior is described as very simple, akin to a dormitory.
Service
8.2
Staff are friendly and helpful, providing good service during the stay.
Location
8.24
The location is practical and convenient for various activities.
Room Quality
6.19
Room space was acceptable but some aspects like bed size caused concerns.
Amenities
7.22
Having a cafe below the hotel provided useful amenities.
Value for Money
6.18
While there were some inconveniences, the overall experience aligned with the cost.
Food and Beverage
6.73
Breakfast and available snacks were positively noted but limited beverage options in rooms were a drawback.
Overall Experience
6.7
Overall positive experience with notable pros and some manageable cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:51

Property Description

Convenient Location
Hotel Chao in Utrecht is situated next to the Noordse Park and just 1 km from the vibrant city center, offering easy access to both nature and urban attractions.

Comfortable Accommodations
The rooms at Hotel Chao are thoughtfully equipped with cozy beds, a TV with cable channels, and a desk for your convenience. The small private bathroom comes with essential amenities such as a shower, toiletries, and a hairdryer.

On-Site Amenities
Enjoy the convenience of a snack bar at Chao for quick bites and beverages. Additionally, benefit from free WiFi access throughout the property and a unique 1-second express check-out service.

Book your stay at Hotel Chao now for a seamless blend of comfort and convenience during your Utrecht visit.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6.9
Based on 282 reviews
Cleanliness: 5.73
Service: 8.2
Location: 8.24
Room Quality: 6.19
Amenities: 7.22
Value for Money: 6.18
Food and Beverage: 6.73
Overall Experience: 6.7
S
Sophia Bigot • solo_traveller • gb
9
Pros:

Locations was good, the spa as well

Cons:

There is a big sauna in the middle of the room taking all the space. It wasn't in the pictutes.

2026-04-10 • via Nuitee
堀 • extended_group • jp
8
2026-04-06 • via Nuitee
J
julia Molano • couple • es
1
Habitación sucia que parece un picadero. No lo recomiendo
Pros:

Por suerte solo estuvimos una noche.

Cons:

1. Las escaleras son excesivamente inclinadas y no hay ascensor
2. La entrada es por un restaurante, no parece un hotel
3. Parece más bien un picadero para pasar la noche
4. La habitación es extremadamente sucia
5. La cama ni siquiera estaba bien hecha
6. Tiene una bañera de hidromasaje que no funciona y estaba sucio con pelos
7. El baño no tenía privacidad ninguna además de que te tenias que lavar las manos delante de la cama en la misma habitación
8. Hay una sauna sin sentido en medio de la habitación haciéndola poco espaciosa y agobiante
9. Las paredes son de papel y se escucha todo
10. Luces neón en el techo lo que aumenta la sensación de estar en un picadero.

2026-04-01 • via Nuitee
C
Cristina Alexandra • family_with_children • nl
4
Pros:

Personeel was wel okay, sommige minder vriendelijk dan andere helaas, maar wel okay.

Cons:

We hebben andere kamer gekregen dan wat we geboekt hebben, met de reden gekregen dat geen andere kamers vrij waren, we hebben nog een andere gekregen om naar te kijken maar het was niet beter, wel jammer wat we hebben extra betaald voor een betere kamer. Voor de rest de kamer was niet echt schoon, vol met stof en de rest kon je ook wel zien dat niet echt schoon was, de vloer ook niet.
De bedden waren echt niet comfortabel.
We hebben ook tegen de personeel gezegd, echt jammer voor de geld.

2026-03-27 • via Nuitee
A
Arianne • extended_group • nl
6
Pros:

De vriendelijkheid van het personeel, de afstand tot ons evenement in het centrum en de stilte 's avonds en 's nachts.

Cons:

Het bed was erg klein, het personeel heeft wel heel bereidwillig de extra bank opgemaakt.
Sauna en Jacuzzi namen veel ruimte in beslag en waren voor ons niet nodig, liever een gewone douche en een ruim bed
of twee eenpersoonsbedden.

2026-03-25 • via Nuitee
F
Felipe Guillermo • solo_traveller • mx
7
Cons:

The stairs

2026-03-22 • via Nuitee
C
Carlo • solo_traveller • it
4
Se era il più economico un motivo ci sarà
Pros:

Il fatto che avesse un bar aperto h24

Cons:

Tutto il resto

2026-03-21 • via Nuitee
C
corriekapper3 • couple • nl
7
2026-03-20 • via Nuitee
B
Bartosz • solo_traveller • pl
7
2026-03-12 • via Nuitee
L
Liagas • couple • lt
3
Pros:

Personalas
😀

Cons:

Tvarka

2026-03-10 • via Nuitee
T
Tatjana • extended_group • rs
8
2026-03-09 • via Nuitee
P
patricia • couple • fr
8
2026-03-06 • via Nuitee
V
Vladislav • solo_traveller • rs
9
2026-03-05 • via Nuitee
R
Ramona Iuliana • couple • ro
1
They steal Money from your card
Pros:

It looks bad smell bed

Cons:

Dirty everything

2026-03-05 • via Nuitee
Z
Zbigniew • extended_group • pl
9
Bardzo udany pobyt
Pros:

Wszystko

Cons:

Brak

2026-02-14 • via Nuitee
B
Benke • extended_group • nl
10
2026-01-31 • via Nuitee
J
Jasper • extended_group • nl
7
2026-01-29 • via Nuitee
M
Mika • extended_group • nl
7
2026-01-19 • via Nuitee
A
Ada • family_with_children • be
7
2026-01-19 • via Nuitee
R
Robbie • solo_traveller • nl
10
2026-01-19 • via Nuitee