Son Nu Emerald Hill Hotel

Hotels
8.7 (20 reviews)
Đường Kon Tum Tổ 1a, phường Đức Xuân, thành phố Bắc Kạn , Bắc Kạn , VN

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Clean and comfortable
Professional and helpful staff

Categories

Cleanliness
8.98
Everything is clean, which reflects a high standard of cleanliness.
Service
8.95
The staff is very professional and helpful, contributing to excellent service.
Location
8.69
Standard quality for this hotel tier.
Room Quality
8.94
The place has just been renovated, indicating high room quality.
Amenities
8.47
Standard quality for this hotel tier.
Value for Money
8.43
Standard quality for this hotel tier.
Food and Beverage
8.48
Standard quality for this hotel tier.
Overall Experience
8.65
Overall, a very positive experience recommended by the reviewer.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:38

Property Description

Luxurious Garden Setting
Nhà hàng - Khách sạn Sơn Nữ offers a serene escape with its lush garden, perfect for relaxation and unwinding after a day of exploring.

Comfort and Convenience
Each room at the hotel is thoughtfully equipped with modern amenities such as air conditioning, a flat-screen TV, and a private bathroom. The terrace provides a stunning city view, while the hot tub adds a touch of luxury to your stay.

Exceptional Service
Enjoy the convenience of room service and the attention to detail with crisp bed linen, fluffy towels, and a fridge in every room.

Ready to experience luxury and comfort at Nhà hàng - Khách sạn Sơn Nữ? Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 20 reviews
Cleanliness: 8.98
Service: 8.95
Location: 8.69
Room Quality: 8.94
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.65
J
Joost Blom • couple • nl
2
Pros:

Weird place with an eery feel to it. Main hotel was a ghost town with no lights on. We then went to the upper rooms where we were the only ones that seemed to have rented a room.

The worst was when an employer walked into the room at 2am in the morning whilst we were fast asleep. We didnt feel very comfortable at all and left as soon as we could in the morning

2026-10-19 • via Nuitee
J
Jimin Lai • solo_traveller • my
7
Communication needs improvement
Cons:

Staff service was not very good. Couldn't communicate in English.

2026-09-18 • via Nuitee
T
Tùng • extended_group • vn
10
2026-09-01 • via Nuitee
S
Sơn • couple • vn
9
Tốt
Pros:

Không gian thoáng đãng, yên tĩnh, phù hợp cho kỳ nghỉ

2026-07-24 • via Nuitee
L
lan • extended_group • vn
7
Pros:

phòng đẹp và sạch sẽ

Cons:

chờ món ăn sáng rất lâu

2026-07-17 • via Nuitee
J
JP STEINMANN • solo_traveller • fr
9
Pros:

Très grandes chambres bien équipées. Accueil sympathique et dévoué. Dîner et petit déjeuner servis sur la terrasse devant la chambre.

Cons:

Rien à signaler

2026-05-27 • via Nuitee
H
Herman • solo_traveller • il
10
מלון מדהים באמצע לופ קאו באנג
Pros:

אנחנו עדיין כאן, אוהבים הכל, החדר ממש מפנק, מיטה ומצעים נהדרים, בעלי אמר שהוא במיטת עננים, הכל פה ברמה אירופאית, מקלחת עם מים חמים, שירותים מיוחדים , אסלה מחוממת של מלונות פאר. ארוחת בוקר כבקשתך.. שירותי כביסה רייחנית, צוות מדהים,חייכנים ושירותיים. כל יום אנחנו מודיעים להם שנשארים יום נוסף. ממליצים להגיע !

2026-05-01 • via Nuitee
D
Davey • couple • nl
3
NIET DOEN! Waardeloos!
Pros:

Bed en kussens erg hier!

Cons:

1, Personeel sprak geen woord Engels
2, heel de nacht was de kamer verlicht omdat de voordeur voorzien is van glas! En het licht kon niet volledig uit buiten. WE KONDEN DAARDOOR NIET IN SLAAP Komen.
3, nog nooit in me reis carrière zo’n slecht ontbijt gehad. We kregen geen water. Moest voor alles EXTRA BETALEN. Buiten dat het inclusief ontbijt was. Ook het ontbijt sloeg nergens op. 4, 0 service

2026-04-24 • via Nuitee
H
HAN JING • family_with_children • tw
8
整體而言還算可以
Pros:

房間設備新穎，環境乾淨

Cons:

房間內有點潮濕、伴隨一點味道，櫃檯常常找不到服務人員，有門禁時間，太晚回旅館需要致電給值班人員開門

2026-04-07 • via Nuitee
C
CSaba • solo_traveller • hu
8
2026-04-01 • via Nuitee
L
Long • couple • vn
8
2026-03-30 • via Nuitee
H
HAN JING • couple • tw
8
整體而言還算不錯
Pros:

房間內各項設備新，乾淨

Cons:

櫃檯人員常常不在櫃檯，有時候需要幫忙時找不到人

2026-03-29 • via Nuitee
M
Maxseigal • solo_traveller • us
10
Pros:

Amazing room, very comfortable bed, lovely locations

2026-03-27 • via Nuitee
C
Carsten • family_with_children • de
6
Pros:

Empfangsdame sprach englisch und war sehr freundlich. Zimmer war toll, sauber und groß.

Cons:

Abendessen und Frühstück musste man vorher bestellen. War nicht gut. Ohne Übersetzer geht gar nichts.

2026-03-23 • via Nuitee
L
Lani • extended_group • us
7
Pros:

room was comfortable

Cons:

I booked on booking.com and they could not find my reservation because it somehow transferred to Agoda on the hotel's computer. We also had to change rooms because the 1st room had ants in the bed.

2026-03-23 • via Nuitee
S
Sarah • couple • nl
9
Pros:

The staff was very, VERY helpful and kind. The receptionist even helped us with booking taxis and stuff. Excellent service here, and the rooms are perfectly clean too.

Make sure to ask about the amazing nature tour the hotel offers!

Cons:

I didn’t really like the breakfast and most of the things were sold out…

2026-03-08 • via Nuitee
C
Cuong • family_with_children • vn
10
2025-08-31 • via Nuitee
M
Mathieu • family_with_children • au
10
Pros:

The place has just been renovated.
Everything is clean, the beds are very comfortable.
The staff is very professional and helpful.
I recommend this place.

Cons:

There is nothing to complain about.

2025-08-10 • via Nuitee
D
Dave • with friends • gb
6
Could be a nice hotel but it's too far out of town and doesn't seem to be fully staffed
Pros:

Really nice room and patio area outside.

Cons:

No view ( what would have been a great view over the town was blocked by trees)
Seemed to be no staff, breakfast was a single option (pho) and more than one cup of coffee was chargeable . Even locals were unimpressed.

2024-12-02 • via Nuitee
D
De • family with young children • dk
7
Stay was fine. Hotel is expanding. They plan to have a pool next your. There is a really good pool at 300 meters from th
Pros:

It was clean, modern room with everything you expect. Even Japanese toilets with seat heating. WiFi was fast enough.

Cons:

You could not pay with creditcards. Cash only. It was not possible to have dinner or breakfast but you could order anything from the city.
The staff was very friendly and helped to order. We communicated with translate apps

2024-05-09 • via Nuitee