Extended Stay America Suites - Chicago - Schaumburg - I-90

Hotels
•
Extended Stay America Suites
6 (323 reviews)
2000 North Roselle Road , Schaumburg , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Dirty rooms
Uncomfortable beds
Poor service

Categories

Cleanliness
4
There were complaints about dirty rooms and poor cleaning standards.
Service
7
Mixed reviews; some mentioned helpful staff, while others reported rude service.
Location
8
Convenient location close to work and restaurants.
Room Quality
5
Concerns about uncomfortable beds and noise disturbances.
Amenities
6
Some amenities were lacking, such as cleaning supplies.
Value for Money
6
The price was considered reasonable but reflected in quality.
Food and Beverage
6
No specific comments; standard expectations.
Overall Experience
6
Overall, many guests were not satisfied, but some had positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:06

Property Description

Fully Equipped Kitchen in Every Room
Experience the convenience of having a fully equipped kitchen in every room at Extended Stay America - Chicago - Schaumburg - I-90. Cook your own meals just like at home with a stovetop, microwave, and fridge available for your use.

Complimentary Grab-and-Go Breakfast
Start your day right with a complimentary grab-and-go breakfast served every morning. Enjoy a selection of bars, muffins, hot cereal, coffee, and tea to fuel your day of exploring Schaumburg.

Convenient Amenities and Nearby Attractions
Benefit from free WiFi, 24-hour front desk, laundry facilities, and upgraded bedding with extra pillows during your stay. Explore the nearby Woodfield Mall and take advantage of free onsite parking and local phone calls.

Book now for a comfortable and convenient extended stay experience!

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6
Based on 323 reviews
Cleanliness: 4
Service: 7
Location: 8
Room Quality: 5
Amenities: 6
Value for Money: 6
Food and Beverage: 6
Overall Experience: 6
S
Sege Of Spain • family_with_children • ie
10
Place like home
Pros:

The manager is ready to help and the staff are great 👍 lite breakfast is lovely.

Cons:

The place is clean and excellent, value for the money.

2026-11-12 • via Nuitee
G
Gordon • family_with_children • us
1
2026-11-12 • via Nuitee
A
Annia • couple • us
8
I don't mind recommending it to others and going back again
Pros:

Breakfast was ok and the location is excellent, quiet and within shopping stores and restaurants. I also liked the fact that I could cook from my room.

Cons:

Reception from your staff was poor . And security exit doors are porous always open .

2026-11-10 • via Nuitee
K
Khushal • couple • us
1
Extremely poor location, wouldn't recommend to book this for stay
Pros:

The hotel staff is cooperative

Cons:

The roooms were stinking alot, I had to us 2 full bottles of refresheners for a 3 day stay, as the hotel was fully boooked and every room was stinking the same. The door keys don't work. So everytime so step out of the room, you will need to call the reception so they will come to help you in.

2026-11-09 • via Nuitee
M
Mark • couple • us
1
the stay is fine the threats to remove(steal)one's property is emotional abuse
Pros:

Bed and refrigerator

Cons:

I received phone call that I didn't pay and woman at desk who called said my belongings would be removed that day or even immediately. I did pay through Booking and believe I can show this to desk this evening or tomorrow. This sort of thing should never happen. I hope the Illinois Attorney General will create a law to protect people from this.

2026-11-08 • via Nuitee
I
Iris • solo_traveller • us
3
I did not feel save!
Pros:

The location was good. The cleanlines was adequate.

Cons:

Many guests were loitering on the property and in their cars! The hallway carpets needed replacing, they were turning from red to black!
Saw several police cars driving through the parking lot! In the morning an arrest had been made and 5 police cars and one ambulance were at the property! I did not stay another night!

2026-11-07 • via Nuitee
M
Michael • couple • us
10
2026-10-29 • via Nuitee
M
Mark • couple • us
8
very good
Pros:

Basic muffin and coffee

2026-10-25 • via Nuitee
D
David • solo_traveller • us
1
2026-10-21 • via Nuitee
M
marhella • family_with_children • ca
5
Pros:

Convenient off the highway

Cons:

Room was supposed to be non smoking but it reeked of smoke.

2026-10-16 • via Nuitee
M
Mariusz • family_with_children • pl
1
2026-10-13 • via Nuitee
K
Karla • solo_traveller • us
1
Don't do it
Pros:

Nothing

Cons:

Not safe, someone had a gun, jumped over the counter, was not safe at all.

2026-10-13 • via Nuitee
T
Tadeusz • solo_traveller • us
6
Cons:

The bathroom doesn't have a countertop
Shower curtain is broken 😫

2026-10-12 • via Nuitee
J
Jimenez • couple • us
10
2026-10-11 • via Nuitee
M
Mark • solo_traveller • us
3
the heat and air conditioning was not working
Cons:

the heat and air conditioning was not working

2026-10-11 • via Nuitee
S
Sanchez • couple • us
8
2026-10-10 • via Nuitee
V
Victoria • couple • us
2
I would never stay here again. It was just too uncomfortable and dirty.
Pros:

The kind staff member was the one of the only good parts of our stay.
And the air conditioner seemed to work ok.

Cons:

This place was awful. The bed was super uncomfortable. The "included breakfast" was coffee and small pre-wrapped muffins. The TV had bad reception so the picture and sound would stop for a couple seconds every 5 to 10 seconds. The fridge was filthy. The walls were ship or scraped or dirty. The toilet paper was thin and yet super scratchy. You could hear everything your neighbors were doing.

2026-10-09 • via Nuitee
A
Aurora • solo_traveller • us
2
Pros:

Friendly front desk person (evening, not morning checkout)

Cons:

Room had a terrible smell. Walls were so thin I could hear people talking from all sides. Thin pillows. Thin bed. Dirty chair, I had to put a towel down before sitting. I was so uncomfortable I couldn't wait to leave.

2026-10-07 • via Nuitee
J
Joel • family_with_children • us
2
Unplanned experience
Pros:

Location only

Cons:

Cleanness, old very old hotel small old pillows and dirty you sleep over of mattress that has a plastic cover price wise may be cheap but not for much if you look around there are better options.

2026-10-07 • via Nuitee
P
Paul • couple • us
8
2026-09-19 • via Nuitee