Hanoi Ben's Apartment And Hotel - Pub 2

Hotels
8.7 (122 reviews)
1 Ngõ Thi Sách , Hanoi , vn

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly and helpful staff
Comfortable beds
Good amenities
Cons:
Location is a bit far
Room had no windows
Some cleanliness issues

Categories

Cleanliness
8.15
Some reviews mentioned areas needing better cleaning.
Service
9.15
Staff was described as friendly and helpful in multiple reviews.
Location
8.15
Location was mentioned as being a bit far from the city center.
Room Quality
8.65
Rooms were described as nice, modern, and comfortable.
Amenities
8.85
Amenities met needs, with good facilities mentioned.
Value for Money
8.95
Overall good value for the price paid.
Food and Beverage
8.65
No specific comments on food, assumed standard quality.
Overall Experience
9.05
Most guests reported a satisfying overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:25

Property Description

Prime Location in Hanoi
Experience the heart of Hanoi with Trang Tien Plaza and iconic landmarks just steps away.

Modern Amenities
Enjoy air-conditioned rooms with a range of amenities, including a flat-screen TV, safety deposit box, and private bathroom.

Concierge Services and More
Indulge in concierge services, free WiFi, a garden, and a bar on-site for a memorable stay.

For an unforgettable stay in vibrant Hanoi, book your room at Hanoi Ben's Apartment And Hotel - Pub 2 today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 122 reviews
Cleanliness: 8.15
Service: 9.15
Location: 8.15
Room Quality: 8.65
Amenities: 8.85
Value for Money: 8.95
Food and Beverage: 8.65
Overall Experience: 9.05
D
Daniel • solo_traveller • se
8
Ligger en bit från Gamla stan, kanske 2-3 km bort. Ta grabtaxi för snabbaste eller ta en promenad och se omgivningen. De
Pros:

Den är som lägenhet. Inget märkligt.

Cons:

Ingen anmärkning.

2026-03-21 • via Nuitee
A
Alan • couple • gb
10
Pros:

great room with very friendly landlord - there when needed

Cons:

no windows in the room but not necessarily a bad thing - was cool to return to and sleep in

2026-03-21 • via Nuitee
N
Nathan • couple • gb
10
Highly recommend
Pros:

Great local eats around and close proximity to the old quarter. Awesome house keeping and clean apartment

Cons:

Nil

2026-03-21 • via Nuitee
T
Trong-Phi • solo_traveller • de
8
2026-03-21 • via Nuitee
E
Elsa • solo_traveller • pt
9
Well-located and thoughtfully designed stay near Bún chả Hương Liên, with attentive hosts.
Pros:

The property is conveniently located, with the Old Quarter reachable in around 20 minutes on foot, and just steps away from the famous Bún chả Hương Liên (restaurant). The room is compact but thoughtfully designed, featuring a kitchenette and a surprisingly efficient extractor fan, which prevents cooking smells from lingering — a detail I really appreciated. Although the windows do not offer views, this was not an issue given the limited time spent in the room. The building has an elevator, which adds convenience, and despite a few steps at the entrance, the hosts were attentive and kindly assisted with my luggage.

Cons:

The room is on the smaller side, which may feel restrictive for longer stays or for those traveling with larger luggage.

2026-03-20 • via Nuitee
A
Angela • couple • nl
9
2026-03-20 • via Nuitee
P
Pietro • solo_traveller • it
9
2026-03-20 • via Nuitee
C
Christian • couple • fr
7
Confortable mais …
Pros:

Personnel sympathique (quand il est présent…)
Chambre spacieuse et agréable
Literie confortable

Cons:

Pas de personnel présent en continu mais joignable par whatsapp
Fenêtre occultée
Chambre proche de l’ascenseur, d’un salon et de toilettes communes avec un trafic nocturne marqué
Pas de couvert dans les articles de cuisine
Le ménage n’était pas fait correctement à notre arrivée , poubelle non vidée, vêtement oublié d’un précédent locataire
Sèche-cheveux prévu absent mais apporté après demande

2026-03-19 • via Nuitee
O
Olav • solo_traveller • no
10
Pros:

Super flott plass, anbefales

2026-03-13 • via Nuitee
M
Michael • couple • gb
6
2026-03-08 • via Nuitee
S
Steven John • solo_traveller • gb
10
Such a nice place
Pros:

This was the best apartment I have stayed at in Hanoi, so good I have stayed there 3 times.

Cons:

I never disliked anything

2026-03-08 • via Nuitee
A
Angelika • couple • pl
9
Nice place with a lovely staff.
Pros:

Location, lovely staff 🥰
Roof terrace

Cons:

Balcony. Cigarette smell

2026-03-07 • via Nuitee
P
Paul • solo_traveller • gb
3
Pros:

Nothing much

Cons:

I was given a second facility address when I got there which was hidden down a small alleyway and almost impossible to find as Google maps couldn't locate it, I asked the staff to give me the return address and the one he gave didn't get me back, I walked for 2 hours then found their first facility and messaged the man in charge, he didn't understand my language and then completely ignored me calls and messages, luckily I found it from heading to their pub where a lady insisted I bought a drink and then tried to take me next door, I said this is a different place and at first she insisted they'd just moved the chairs in the lobby, the pin codes are all the same so I almost walked in on someone else's room.
If you wanna be stranded and not be able to find this place then this is for you, I think it's utter shite

2026-03-06 • via Nuitee
S
Sopio • couple • ge
9
2026-03-06 • via Nuitee
A
Angela • couple • nl
9
Pros:

The location is great, very close to he Old Quarter but quiet. We extended our stay at Ben's as we liked it there. It is very good value for money. Tony is there to answer all your questions and Ha is a real fixer. She takes care of the laundry, gets you food to the room and anything else you need, gives you advice and runs the pub down in the basement as well.

Cons:

The apartment is a bit dark and doesn't have much of a view, but hey, this all gets canceled out by all the other great features.

2026-02-27 • via Nuitee
S
Steven John • solo_traveller • gb
10
Perfect holiday retreat
Pros:

The apartment is extremely nice and comfortable, and the kitchen area has everything air fryer, microwave, oven, rice cooker, fridge freezer, cooking equipment, cutlery. kettle, bedroom area comfortable bed wide-screen tv. sofa Perfect for a long stay, it's my third time staying at this hotel.

Cons:

I did not dislike anything

2026-02-25 • via Nuitee
N
Ngàn mèo • couple • vn
7
Pros:

Nhân viên và quản lý rất Oke

Cons:

Tằng trệt k gọn gàng
Cục nóng điều hòa để vị trí k dúng
Phòng VIP 1 k có cửa sổ mở được

2026-02-24 • via Nuitee
L
Luu • extended_group • vn
9
2026-02-12 • via Nuitee
H
hardy • couple • au
7
2026-02-10 • via Nuitee
D
Dung • couple • vn
9
2026-02-09 • via Nuitee