Lime Tree Hotel - Golf Course Road, Sector-43, Gurugram

Hotels
8 (88 reviews)
Plot No. 636, Sector 43, Golf Course Road , Gurgaon , in

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Helpful and courteous staff
Convenient location
Cons:
Reservation mismanagement
Noise disturbance in the hallway

Categories

Cleanliness
6.21
Issues with room reservation and disturbing noise indicate potential cleanliness issues not addressed.
Service
9.18
Staff was helpful and courteous, though there was a significant failure in management communication.
Location
8.22
Convenient location offering easy access to nearby attractions.
Room Quality
8.17
Rooms were reported as clean and spacious, contributing to a comfortable stay.
Amenities
8.2
Standard amenities for this hotel tier.
Value for Money
8.16
Paid for four nights, but had issues that affected value perception.
Food and Beverage
8.21
Standard quality for this hotel tier; not mentioned in reviews.
Overall Experience
7.68
A mix of positive experiences overshadowed by significant management flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:49

Property Description

Luxurious Accommodation
Indulge in 4-star comfort with air conditioning, flat-screen TVs, and city views from your own private terrace.

Concierge Service
Experience top-notch service with a concierge, 24-hour front desk, and currency exchange for all your needs.

Delicious Dining Options
Start your day right with a choice of à la carte, American, or vegetarian breakfast before exploring nearby attractions.

To experience luxury and convenience in Gurgaon, book your stay at Lime Tree Hotel today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 88 reviews
Cleanliness: 6.21
Service: 9.18
Location: 8.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 8.21
Overall Experience: 7.68
S
Supriya • extended_group • in
1
Pros:

Very cheap

2026-01-20 • via Nuitee
M
Manpreet • extended_group • nz
4
Pros:

Booked 2 rooms only 1 room given on arrival and asked for extra payment

Cons:

Unfair and not reflected what booked for

2026-01-08 • via Nuitee
B
Bansal • extended_group • in
1
2026-01-05 • via Nuitee
V
Vidit • extended_group • in
8
2025-12-17 • via Nuitee
A
Akshay • couple • in
8
2025-12-16 • via Nuitee
S
Sergei • solo_traveller • ru
1
Pros:

Nothing

Cons:

Dear hotel owner and Booking.com aggregator,

I am writing this complaint to you and hold you primarily responsible for the situation described below.

I came to Gurgaon for a few days on business.

I explained to your manager that I work at night and sleep during the day.

I explained that I would book this room daily because I don't know the exact departure time from Delhi.

Why wasn't this information used in your professional account on Booking.com, making this room (105) unavailable for booking by other users of your service?

I paid for four nights using the cash and QR code provided by the manager.

I sent messages to your business WhatsApp account with explanations.

Last night, around 3:30 AM, I entered the hotel and explained to the sleeping employee at the entrance that I was rebooking this room and would pay the manager directly via the QR code. The employee didn't speak English.

I translated it into Hindi using Google Translate.

I explained to him that I was reserving the room for another day and would pay right away using the same QR code with the manager.

An hour later, I opened the door to my room because it was noisy in the hallway and met with the manager, the same manager who had previously received all my explanations and payment.

I verbally explained again that I had already paid for another night and would be checking out that evening. I asked him to check WhatsApp and not disturb me. The manager said everything was fine.

By this point, it turns out, my room had already been booked for other people, as I just found out with your manager.

But the manager apparently didn't know this or didn't take this into account. This suggests that they don't check the booking software and can't collate the information and use it wisely.

So, at 1:30 PM today, they woke me up again and told me I had to move to room 202 because other guests were already waiting for my room to become available.

2025-11-29 • via Nuitee
G
Ganga Ram • couple • in
1
2025-10-16 • via Nuitee
V
Vijay • couple • in
10
My stay at 636 Lime Tree Hotels was comfortable, pleasant, and truly hassle-free.
Pros:

I really liked the overall comfort and warmth of my stay at 636 Lime Tree Hotels. The rooms were clean, spacious, and thoughtfully designed, making it easy to relax after a long day. The staff was attentive and courteous, always ready to help with a smile, which made the experience even more pleasant. The location was convenient, offering easy access to nearby attractions and essentials. I also appreciated the calm ambiance of the property, which created a homely yet professional feel. Overall, the stay was smooth, comfortable, and memorable.

2025-09-13 • via Nuitee
M
mr • extended_group • in
10
It got more than i expected from hotel everything is perfect
Pros:

I really liked the clean, spacious rooms and the amazing, helpful staff. The service was excellent, and the location was super convenient.

2025-09-13 • via Nuitee
V
Vidhi • solo_traveller • in
5
2025-08-16 • via Nuitee
S
Sunil • couple • in
1
2025-07-16 • via Nuitee
P
Pandey • young couple • in
10
Exceptional
2025-05-25 • via Nuitee
P
Pushpinder • young couple • in
3
Below average
Cons:

Flush was not working properly. Proper cutlery was not there. Breakfast was only poori n aloo and that too they served cold.

2025-04-13 • via Nuitee
T
Tulika • solo traveller • in
7
Staff is amicable but we need cleanliness.
Pros:

The cleanliness was an issue. Dirty plates had been kept in the kitchen without washing. The wooden planks are falling off from under the kitchen sink and could hurt.

The space was very good indeed but no balcony made it a little uncomfortable after 2 days. The connecting door was also a turn off especially because there was a patient in the next room .

The housekeeping washed the plates upon my asking but used the same cloth for cleaning the plates as the kitchen platform.
Hygiene was seriously compromised.
No gloves while cleaning toilets.
When I asked for water the guy cleaning toilets brought the refilled jug.

I think this is serious lack of training. For 2800 bucks a night, people deserved better.

2025-04-09 • via Nuitee
A
Amit • review category business travellers • in
10
Exceptional
2025-03-20 • via Nuitee
K
Karthikeyan • review category business travellers • in
1
Bad
Pros:

They haven't provide the breakfast in time., room not clean, pipes & fixing are very worst.

Cons:

Nothing

2025-03-10 • via Nuitee
S
Steven • review category business travellers • gb
7
Good
2025-03-02 • via Nuitee
M
Mohit • young couple • in
4
Disappointing
2025-02-23 • via Nuitee
A
Anggi • young couple • id
7
Good
2025-02-19 • via Nuitee
A
Adrianna • review category business travellers • pl
3
Too lazy people who work there
Pros:

Was safe because the hotel has camera but if not then I will left

Cons:

it was very dirty I had to ask about the posiesl to replace it

2025-02-17 • via Nuitee